Boyd Group Services Inc · TSX:BYD

Boyd Group Services — Q3 2022 Earnings Presentation

34 slides from Boyd Group Services's earnings presentation, November 2022

  1. Slide 1: Investor Presentation November 2022

    BOYD GROUP SERVICES INC. Investor Presentation November 2022 1

  2. Slide 2: Forward-Looking Statements

    Forward-Looking Statements This presentation contains forward-looking statements, other than historical facts, which reflect the view of the Company's management with respect to future events. Such forward-looking statements reflect the current views of the Company's management and are made on the b

  3. Slide 3: Capital Markets Profile

    Capital Markets Profile (as at November 9, 2022) Stock Symbol: TSX: BYD.TO Shares Outstanding: 21.5 million Price (November 9, 2022): C$205.02 52-Week Low / High: C$243.10/$117.48 Market Capitalization: C$4,402.2 million Annualized Dividend (per share): C$0.588 Current Yield: 0.3% 3

  4. Slide 4: Company Overview

    Company Overview • Leader and one of the largest operators of collision repair shops in North America by number of locations (non-franchised) • Consolidator in a highly fragmented US$36.9 billion market • Second largest retail auto glass operator in the U.S. • Only public company solely focused on a

  5. Slide 5: Collision Operations

    Collision Operations • 865 company operated collision locations across 31 U.S. states and 5 Canadian provinces • Operate full-service repair centers offering collision repair, glass repair and replacement services • Strong relationships with insurance carriers • Process improvement initiatives 5

  6. Slide 6: North American Collision Repair Footprint

    North American Collision Repair Footprint Canada • • Ontario (87) British Columbia (17) 135 locations • Alberta (15) • Manitoba (12) • Saskatchewan (4) Note: The above numbers include 39 intake locations. The number of locations and number of intake centers does not reflect the temporary conversions

  7. Slide 7: Glass Operations

    Glass Operations • Retail glass operations across 36 U.S. states ▪ Asset light business model • Third-Party Administrator (“TPA”) business that offers glass, emergency roadside and first notice of loss services with approximately: ▪ 5,500 affiliated glass provider locations ▪ 15,000 affiliated roads

  8. Slide 8: North American Glass Footprint

    North American Glass Footprint U.S. • Alabama • Missouri • Arizona • Nevada • Arkansas • New Hampshire • California • New York • Colorado • North Carolina • Connecticut • Ohio • District of Columbia • Oklahoma • Florida • Oregon • Georgia • Pennsylvania • Idaho • Rhode Island • Illinois • Tennessee

  9. Slide 9: Market Overview & Business Strategy

    Market Overview & Business Strategy 9

  10. Slide 10: Large, Fragmented Market

    Large, Fragmented Market U.S. Collision Repair Market • Revenue for North American collision repair industry is estimated to be approximately US$36.9 billion annually (U.S. $34.6B, CDA $2.3B) • 31,400 shops in the U.S., 4,320 shops in Canada • Composition of the collision repair market in the U.S.:

  11. Slide 11: Evolving Collision Repair Market

    Evolving Collision Repair Market • Large multi shop collision repair operator (“MSO”) market share opportunity* ▪ The top 3 consolidators represent an 18.2% share of collision repair revenue in 2020 as compared to 18.8% in 2019 and only 1.7% in 2006. ▪ 90 MSOs had revenues of $20 million or greater

  12. Slide 12: Strong Relationships with Insurance Companies through DRPs

    Strong Relationships with Insurance Companies through DRPs • Direct Repair Programs (“DRPs”) are established between insurance companies and collision repair shops to better manage auto repair claims and the level of customer satisfaction • Auto insurers utilize DRPs for a growing percentage of coll

  13. Slide 13: Insurer Market Dynamics

    Insurer Market Dynamics Top 10 Insurer Market Share (U.S.) Insurer DRP Usage Other Insurers 23.5% Other 38.0% Top 10 Insurers DRP 76.5% 62.0% Source: National Association of Insurance Commissioners Source: The Romans Group, 2020 13

  14. Slide 14: Impact of Collision Avoidance Systems

    Impact of Collision Avoidance Systems • CCC estimates technology will * reduce accident frequency by ~30% in next 25-30 years • As per industry studies, decline should be somewhat offset by increases in average cost of repair (increased expense of technology) and vehicle miles driven • Large operato

  15. Slide 15: Business Strategy

    Business Strategy Expense management Operational excellence Enhance SHARE Shareholder THE BOYD HOLDERS GROUP Value Same-store sales growth New location and and optimize returns from acquisition growth existing operations 15

  16. Slide 16: Operational Excellence

    Operational Excellence • Best-in-Class Service Provider ▪ Average cost of repair ▪ Cycle time ▪ Customer service ▪ Quality ▪ Integrity • “WOW” Operating Way ▪ Embedded as part of our operating culture • Company-wide diagnostic repair scanning and calibration technology • I-Car Gold Class facilities

  17. Slide 17: Expense Management

    Expense Management Operating expenses as a % of sales 35.0% 33.1% 31.4% 32.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 2019 2020 2021 17

  18. Slide 18: Same-Store Sales Growth

    SSSG - Optimizing Returns from Existing Operations Same-store sales increases in 34 of 40 most recent quarters 10-year average SSSG: 4.4% 2022 YTD SSSG: 19.5% 35% 5-year average SSSG: 3.6% 3-year average SSSG: 3.0% Same-Store Sales Growth* 30% 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% -25% -30% -35%

  19. Slide 19: Focus on Accretive Growth

    Focus on Accretive Growth • Goal: double the size of the business during the five-year period from 2021 to 2025, based on 2019 revenues, on a constant currency basis • Implied compound average annual growth rate of 15%: • Same-store sales • Acquisition or development of single locations • Increased

  20. Slide 20: Strong Growth in Collision Locations

    Strong Growth in Collision Locations 130 920 865 820 110 720 90 620 520 70 127 420 105 108 50 320 81 30 64 58 220 54 42 120 29 33 10 20 2013 2014 2015 2016 2017 2018 2019 2020 2021 YTD 2022 -10 -80 Annual additions Total locations *Results for 2020 were severely impacted by the COVID-19 Pandemic **B

  21. Slide 21: Environmental, Social and Governance ("ESG")

    Environmental, Social and Governance (“ESG”) • Inaugural Environment, Social and Governance report published in March 2022 • Represents a foundational step in Boyd’s ESG journey 21

  22. Slide 22: Financial Review

    Financial Review THE pp Boyd GROUP

  23. Slide 23: Revenue Growth

    Revenue Growth (US$ millions) $2,500 $2,000 $1,872.7 $1,720.8 $1,561.2 $1,500 $1,438.3 $1,210.8 $1,000 $500 $0 2017 2018 2019 2020 2021 *Results for 2020 were severely impacted by the COVID-19 Pandemic 23

  24. Slide 24: Adjusted EBITDA

    Adjusted EBITDA (US$ millions) Annualized Decline of 4.58% $250.0 $241.1 $220.0 $219.5 $200.0 $150.0 $100.0 $50.0 $- 2019 2020 2021 *Results for 2020 were severely impacted by the COVID-19 Pandemic, and results for 2021 were impacted by a tight labor market, supply chain disruption and the COVID-19

  25. Slide 25: Q3 2022 Financial Summary

    Q3 2022 Financial Summary 3-months ended 9-months ended (US$ millions, except per share and percent amounts) Sept 30, Sept 30, Sept 30, Sept 30, 2022 2021 2022 2021 Sales $625.7 $490.2 $1,795.2 $1,356.5 Gross Profit $282.3 $215.7 $805.2 $614.8 Adjusted EBITDA* $73.0 $51.5 $198.8 $162.2 Adjusted EBIT

  26. Slide 26: Liquidity and Capital Resources

    Liquidity and Capital Resources (in US$ millions) Sept 30, 2022 Dec 31, 2021 Cash $13.9 $27.7 Long-Term Debt $328.5 $442.1 Net Debt before lease liabilities (total debt, including current portion and bank $314.6 $414.4 indebtedness, net of cash) Lease liabilities $626.2 $543.3 Total debt, net of cas

  27. Slide 27: Financial Flexibility

    Financial Flexibility • Cash of US$13.9 million • Net Debt to EBITDA TTM ratio of 2.2x • Over US$600 million in cash and available credit, subject to EBITDA performance • Only public company in the industry: access to all capital markets *Adjusted EBITDA is a non-GAAP financial measure and is not a

  28. Slide 28: Dividends

    Dividends Annualized dividends have increased by 8.9% since 2018 Annualized Dividend per Share (C$) $0.60 0.588 0.576 0.564 0.552 $0.55 0.54 $0.50 $0.45 $0.40 Nov 18 - Oct 19 Nov 19 - Oct 20 Nov 20 - Oct 21 Nov 21 - Oct 22 Nov 22 - Present 28

  29. Slide 29: Five-year Return to Shareholders

    Five-year Return to Shareholders Boyd Group S&P/TSX Composite 250% 5-year total return: 200% 138.07%* 150% 100% S&P/TSX Composite 39.29% 50% 0% -50% 31-Dec-16 31-Dec-17 31-Dec-18 31-Dec-19 31-Dec-20 31-Dec-21 *Source: Irwin. Total return based on reinvestment of dividends. 29

  30. Slide 30: Delivering long-term value to shareholders

    Delivering long-term value to shareholders • Best or second best 10-year performance on the TSX for 6 consecutive years • Best 10-year performance on the TSX in 2015 and 2016 • Second best 10-year performance on the TSX in 2017, 2018, 2019 and 2020 +9966.5% 10-year Total Return +5795.6% +5901.2% +46

  31. Slide 31: Experienced & Committed Management Team

    Experienced & Committed Management Team Timothy O’Day Narendra "Pat" Pathipati Brian Kaner President & CEO Executive Vice President & CFO Executive Vice President & COO Collision 31

  32. Slide 32: COO Collision

    COO Collision • BGSI is pleased to announce the appointment of Brian Kaner as Executive Vice President and Chief Operating Officer for the Boyd Group’s collision business, effective October 31, 2022 • In this role, Mr. Kaner will have responsibility for Boyd’s collision operations in both the United

  33. Slide 33: Outlook

    Outlook • Boyd has taken specific actions to address the sales and margin challenges, including: • Investing in and doubling our Technician Development Program, from approximately 200 apprentices at the beginning of 2022 to 400 apprentices • Increasing recruitment support staff to improve lead gener

  34. Slide 34: Summary

    Summary ✓ Strong balance sheet Stability ✓ Insurer preference for MSOs ✓ Recession Resilient + ✓ US$36.9 billion fragmented industry ✓ High ROIC growth strategy Growth ✓ Market leader/consolidator in North America = ✓ Cash dividends/conservative payout ratio Shareholder Value ✓5-year total sharehold

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