Firstsource Solutions Limited · NSE:FSL
Firstsource Solutions — Q3 FY2009 Earnings Presentation
14 slides from Firstsource Solutions's earnings presentation, Feb 2, 2009
Slide 1: Firstsource Solutions Limited Q3 FY 2008-09 Earnings Update
Firstsource Solutions Limited Q3 FY 2008-09 Earnings Update
Slide 2: Disclaimer
Disclaimer Certain statements in this presentation concerning our future growth prospects are forward- looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertaintie
Slide 3: Agenda
Agenda • Financial Performance – Q3 FY2009 • Business Outlook
Slide 4: Financial Performance – Q3 FY2009
Financial Performance – Q3 FY2009 (IN INR Million) Q3 FY Q2 FY Q3 FY 2008 2009 2009 • Up 18.9% Y-o-Y Revenue from Operations Income from services 3,589 4,290 4,473 • Up 4.5% Q-o-Q Other operating Income 148 (40) (31) 5,000 4,250 4,442 3,737 Revenue from operations 3,737 4,250 4,442 4,000 Rs.M n Pers
Slide 5: Financial Performance – YTD FY2009
Financial Performance – YTD FY2009 For Nine Months (IN INR Million) YTD FY2008 YTD FY2009 Revenue from Operations • Up 38.3% Y-o-Y Income from services 8,714 12,779 15,000 12,771 Other operating Income 518 (8) 12,000 9,232 Revenue from operations 9,232 12,771 Rs.M n 9,000 Personnel & Operating Exps
Slide 6: Q3 FY2009 Highlights (1 of 3)
Q3 FY2009 Highlights (1 of 3) Q3 FY2009 Performance Analysis • Operating Revenue growth - Q-o-Q growth of 4.5% in INR terms and 8.1% decline in USD terms (excluding cross currency movement USD terms decline is 1.9%) - Y-o-Y growth of 18.9% in INR terms and 8.7% growth in constant USD terms (excludin
Slide 7: Q3 FY2009 Highlights (2 of 3)
Q3 FY2009 Highlights (2 of 3) • Foreign Exchange Hedges - Outstanding FX hedges at $121 million (USD and GBP covers) as on December 31, 2008 • 100% coverage FY09, 65% coverage FY10, 25% coverage FY11 • 22,520 employees as on December 31, 2008 - 17,991 employees based in India and 4,529 employees bas
Slide 8: Q3 FY2009 Highlights (3 of 3)
Q3 FY2009 Highlights (3 of 3) Client concentration Revenues by vertical Healthcare Revenue from top five clients 40.0% Telecom + 40% 33.0% 32.2% 31.4% Media 32.1% 20% BFSI Others 25.2% 2.7% 0% Q3 FY2008 Q3 FY2008 Q2 FY2009 Q3 FY2009 Note: Largest client contributed 10.5% of income from services in Q
Slide 9: Agenda
Agenda • Financial Performance – Q3 FY2009 • Business Outlook
Slide 10: Healthcare – An Overview
Healthcare – An Overview Revenue contributed 42% of income from services (Q3 FY09) Broad Service Offerings and Segments Q3 FY2009 Highlights • One new deal and two process ramp downs in payor segment • 15 net contract additions in provider segment • Healthy pipeline in both payor and provider segmen
Slide 11: Telecommunications & Media – An Overview
Telecommunications & Media – An Overview Broad Service Offerings and Segments Revenue contributed 32% of income from services (Q3 FY09) Q3 FY2009 Highlights Fixed line Broadband / Research • One process Ramp up, no process ramp down Narrowband and Analytics • Large scale ramp-up for domestic clients
Slide 12: BFSI – An Overview
BFSI – An Overview Revenue contributed Broad Service Offering and Segments 23% of income from services (Q3 FY09) Q3 FY2009 Highlights • One Collection process ramp down • Witnessed continued stress on liquidation rates and pressure on profitability in Collections business • Profitability impact was
Slide 13: Business Outlook
Business Outlook • Expected changes from Q3 - Performance would recover in the next quarter backed by • Completion of large scale ramps in domestic business • Improvement in Collections profitability on account of higher liquidation rates due to tax seasonality • Growth in existing business – expect
Slide 14: Thank You
THANK YOU Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a global provider of BPO (business process outsourcing) services headquartered in India. Firstsource provides customized business process management to global leaders in the Banking & Financial Services, Telecom &
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