Great-West Lifeco Inc. · TSX:GWO
Great-West Lifeco — Shareholder Meeting (2017)
72 slides from Great-West Lifeco's shareholder meeting presentation, 2017
Slide 1: Annual Meetings 2017: Delivering on our Commitments Today and Tomorrow
Annual Meetings 2017 Delivering on our Commitments Today and Tomorrow
Slide 2: Cautionary Note Regarding Forward-Looking Information
CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION In the course of today’s meetings, representatives of the Companies may, in their remarks or in responses to questions, make forward-looking statements. Forward-looking statements include statements that are predictive in nature, depend upon or r
Slide 3: Paul Mahon, President and Chief Executive Officer
Paul Mahon President and Chief Executive Officer
Slide 4: Focus on customers, disciplined management, strategic investment
Focus on customers Disciplined management Strategic investment
Slide 5: Great-West Lifeco brands
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Slide 6: Diversified businesses, strong teams, deep knowledge
Diversified businesses Strong teams, deep knowledge
Slide 7: Stefan Kristjanson, Arshil Jamal, Robert Reynolds
Stefan Kristjanson Arshil Jamal Robert Reynolds President and COO President and COO President and CEO Canada Europe & Reinsurance Great-West Lifeco U.S. LLC
Slide 8: Gerry Hassett, Dervla Tomlin, David McCarthy
Gerry Hassett Dervla Tomlin David McCarthy EVP, Individual Customer EVP and Chief Actuary EVP and Deputy Great-West Life, London Life Great-West Lifeco Chief Financial Officer and Canada Life Great-West Lifeco
Slide 9: 170 years
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Slide 10: Great-West Lifeco brands
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Slide 11: Over 30 million customer relationships
Over 30 million customer relationships
Slide 12: Challenging year, solid results in 2016
Challenging year Solid results in 2016
Slide 13: Net earnings
Net earnings 2015 2016 $2.8 BILLION $2.6 BILLION *Net earnings attributable to common shareholders
Slide 14: Dividend declared
Dividend declared Q4 2016 36.70 CENTS *Quarterly dividend declared to common shareholders
Slide 15: Sales
Sales 2015 2016 $128 BILLION $130 BILLION *New annualized premium
Slide 16: Assets
Assets 2015 2016 $1.213 $1.248 TRILLION TRILLION *Total assets under administration
Slide 17: Return on Equity
Return on Equity 2015 2016 14.7 PERCENT 13.8 PERCENT *ROE is based on rolling 4 quarters
Slide 18: Financial strength ratings
Financial strength ratings Great-West Life, London Life, Canada Life and Great-West Financial A.M. Best Company A+ Dominion Bond Rating Service* AA Fitch Ratings AA Moody’s Investors Service Aa3 Standard & Poor’s Ratings Service AA * DBRS does not rate Great-West Financial based on Financial Strengt
Slide 19: Net earnings Q1 2017
Net earnings Q1 2017 $619 MILLION Adjusted $591 Includes $28 million of restructuring MILLION *Net earnings attributable to common shareholders
Slide 20: Dividend declared
Dividend declared Q1 2017 36.70 CENTS *Quarterly dividend payable to common shareholders
Slide 21: Sales
Sales Q1 2017 $32.4 BILLION *New annualized premium
Slide 22: Return on Equity
Return on Equity Q1 2017 13.9 PERCENT Adjusted 13.6 Includes $28 million of restructuring PERCENT *ROE is based on rolling 4 quarters
Slide 23: Strong and growing customer base
Strong and growing customer base
Slide 24: Growing organically, through acquisitions, advancing new capabilities
Growing organically Through acquisitions Advancing new capabilities
Slide 25: Change reshaping customers' expectations
Change reshaping customers’ expectations
Slide 26: Over 56 million claims, 88% paid electronically
Over 56 million claims 88% paid electronically
Slide 27: Delivering broad solutions at lower cost
Delivering broad solutions at lower cost
Slide 28: Traditionally paper and face to face
Traditionally paper and face to face
Slide 29: Digital experiences reshaping expectations
Digital experiences reshaping expectations
Slide 30: Seeking flexibility, access to advice
Seeking flexibility Access to advice
Slide 31: Canadians benefit from working with an advisor
Canadians benefit from working with an advisor 4 times more assets after 15 years
Slide 32: Terry Windrem
Terry Windrem Terry G. Windrem Insurance & Peak Benefits
Slide 33: Changing world of financial advice
Changing world of financial advice Ensuring customer interests at the forefront
Slide 34: Reform initiatives in Canada
Reform initiatives in Canada Protecting consumers and access to advice
Slide 35: Sustaining a strong advice channel
Sustaining a strong advice channel Customers at the centre of our solutions
Slide 36: Robert Reynolds, President and CEO, Great-West Lifeco U.S.
Robert Reynolds President and CEO Great-West Lifeco U.S. LLC
Slide 37: Supporting millions of Americans
Supporting millions of Americans
Slide 38: Life insurance, annuities and executive benefits
Life insurance, annuities and executive benefits
Slide 39: Over 8.2 million plan participants
Over 8.2 million plan participants
Slide 40: Innovative Health Savings Account
Innovative Health Savings Account
Slide 41: 5th in Barron's/Lipper Best Fund Families
5th in Barron’s/Lipper Best Fund Families #1 digital engagement leader
Slide 42: Industry shift to passive investments
Industry shift to passive investments Active management at the core Building a profitable asset management business
Slide 43: Arshil Jamal, President and COO, Europe & Reinsurance
Arshil Jamal President and COO Europe & Reinsurance
Slide 44: U.K. business insulated from instability
U.K. business insulated from instability
Slide 45: Market leading in payout annuities
Market leading in payout annuities Offering a range of retirement solutions
Slide 46: Leadership position in group risk
Leadership position in group risk FAST POWERFUL AWARD WINNING CANADA LIFE AUTOMATED SELF SERVICE
Slide 47: Ireland's market leader
Ireland’s market leader Launched Irish Life Health
Slide 48: Fastest growing business
Fastest growing business Excellence in digital broker support
Slide 49: John Occleshaw, Jeff Poulin
= GREAT-WEST @ Canada Life™ ESS LIFECOn Reinsurance LONDON REINSURANCE GROUP John Occleshaw Jeff Poulin
Slide 50: Stefan Kristjanson, President and COO, Canada
Stefan Kristjanson President and COO Canada
Slide 51: Great-West Life, London Life, Canada Life
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Slide 52: Improving Canadians' well-being
Improving Canadians’ well-being Serving over 13 million people
Slide 53: Commitment to advice
Commitment to advice Critical to our success
Slide 54: Strong sales in all lines
Strong sales in all lines Individual life surge from Tax Act changes
Slide 55: Building a customer-focused model
Building a customer-focused model Customers are at the centre of what we do
Slide 56: Individual Customer, Group Customer, Strategic Customer Marketing
Individual Customer Group Customer Strategic Customer Marketing
Slide 57: GroupNet Mobile
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Slide 58: Wayfinder retirement tool
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Slide 59: Expecting more access, increasingly cost sensitive
Expecting more access Increasingly cost sensitive
Slide 60: Organizing more efficiently, adapting our workforce
Organizing more efficiently Adapting our workforce
Slide 61: Driving long-term growth, positively impacting stakeholders
Driving long-term growth Positively impacting stakeholders
Slide 62: GREAT-WEST
GREAT-WEST LIFECOr«
Slide 63: Building Blocks on Balmoral Child Care Centre
Building Blocks on Balmoral Child Care Centre
Slide 64: Centre for Mental Health in the Workplace
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Slide 65: Public Accountability Statement
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Slide 66: GREAT-WEST
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Slide 67: GREAT-WEST
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Slide 68: Creating a Leadership Institute
Creating a Leadership Institute
Slide 69: Slide 69
Slide 70: Developing future leaders
GREAT-WEST LIFECOr« Developing future leaders UNIVERSITY or MANITOBA
Slide 71: GREAT-WEST
GREAT-WEST LIFECOr«
Slide 72: Annual Meetings 2017: Delivering on our Commitments Today and Tomorrow
Annual Meetings 2017 Delivering on our Commitments Today and Tomorrow