Origin Energy Limited · ASX:ORG
Origin Energy — UBS Utilities Conference 2012
17 slides from Origin Energy's conference presentation, Jun 15, 2012
Slide 1: Competing Strongly Today And Innovating For Tomorrow
ASPIRING ALWAYS TO LEAD Competing Strongly Today And Innovating For Tomorrow Phil Craig, Executive General Manager, Corporate Affairs UBS Utilities Conference, 15 June 2012
Slide 2: Important Notice
Important Notice This presentation does not constitute investment advice, or an inducement or recommendation to acquire or dispose of any securities in Origin, in any jurisdiction (including the USA). This presentation is for information purposes only, is in a summary form, and does not purport to b
Slide 3: An investment in Origin provides a stake in a company with a proven track record
An investment in Origin today provides a stake in a company with a proven track record of delivering value … The largest fuel integrated generation retail business in Australia and New Zealand • Large and diversified portfolio of physical and contracted fuel supply • Largest and most diversified gen
Slide 4: Origin is Australia's leading fuel-integrated generator/retailer
Origin is Australia’s leading fuel-integrated generator/retailer Large, low-cost Diverse and flexible Australia’s leading fuel position generation portfolio energy retailer • Large and diversified portfolio • Largest and most diversified • Largest retail energy customer of physical and contracted fu
Slide 5: Average household energy consumption has increased significantly over the years
Average household energy consumption has increased significantly over the years, driven by changes in lifestyle … 1974 2010 Average new house size: 130 sqm1 Average new house size: 245 sqm1 Standard home appliances: Standard home appliances: • Fridge • Toaster • Air conditioner • Large screen TV (ma
Slide 6: Sustained consumption growth has driven generation and network investment
Sustained consumption growth has driven generation and network investment, and measures to address carbon emissions … Electricity Use by Industry - ABARE Possible future retail electricity price movements 200 10% 35 Agriculture Mining Actual Forecast 180 9% Manufacturing 30 Long Term Smoothed Averag
Slide 7: Consumers increasingly concerned about cost-of-living issues
While consumers are increasingly concerned about cost-of-living issues … Consumers expect to have instant access to information Energy retailers are limited by the traditional quarterly meter reading and billing cycles … they also have higher expectations regarding service and transparency 7|
Slide 8: Origin has invested in retail capability that drives core operational improvements
Origin has invested in retail capability that drives core operational improvements and the ability to compete today … • Retail Transformation (SAP implementation) completed successfully, and legacy systems being shut down • A single SAP billing and customer management platform replacing 6 major and
Slide 9: Origin Online Service gives retail consumers easy online access
Origin Online Service1 gives retail consumers easy access online to buy, move and manage with Origin 24/7… Key capabilities include: • Secure, real time online account management and bill payment • The ability to manage gas and electricity services across one or multiple properties • E-billing and d
Slide 10: Origin SMART will provide real-time consumption and bill transparency
Origin SMART will provide real-time consumption and bill transparency Benefits of Origin SMART: • Reduction in customer churn • Uplift in customer acquisitions • Reduction in high bill enquiries • Reduction in customer complaints • New smart technology product opportunities • Demand management and p
Slide 11: Origin's initial SMART promotion
Origin’s initial SMART promotion www.originenergy.com.au/originsmart/take-a-tour 11 |
Slide 12: Initial visibility and engagement will encourage customers to consider products
Initial visibility, understanding and engagement will encourage customers to consider products and solutions, including solar PV, hot water, and electric vehicles … … and lead ultimately to a move from commodity supply to broader home energy management 12 |
Slide 13: Origin has a proven track record of delivering innovative solutions to consumers
Origin has a proven track record of delivering innovative solutions to consumers … • First to offer incentive-based customer reward schemes instead of discounts, including AFL and GROWTH AND STABILITY magazine subscriptions • Increases non-commodity sales • Pioneered consumer green products • Grows
Slide 14: Innovation works most effectively in a supportive regulatory environment
However, innovation works most effectively in a supportive regulatory environment • A supportive (or at least non-invasive) regulatory framework is required for Origin and other energy retailers to deliver innovative products and solutions to consumers • The ability to introduce innovative solutions
Slide 15: Sometimes regulators can intervene and send the wrong signals
Sometimes regulators can intervene and send the wrong signals Queensland retail tariff determination NSW retail tariff determination • Origin intends to contest the • The NSW Independent Pricing and Queensland Competition Authority (QCA) Regulatory Tribunal (IPART) final final determination on Queen
Slide 16: Australia's energy market will continue to evolve with social and technological change
Australia’s energy market will continue to evolve with social and technological change, and Origin is very prepared … Today Tomorrow Digital infrastructure Mixed copper/fibre networks Extensive mobile internet 20% mobile internet Paperless interaction Virtual service Generation Dominated by coal Muc
Slide 17: Thank you
Thank you For more information Kylie Springall Group Manager, Investor Relations Email: [email protected] Office: +61 2 8345 5288 Mobile: + 61 400 477 393 www.originenergy.com.au 17 |