Adnams Plc Class B — Shareholder Meeting (April 2012)

8 slides from Adnams Plc Class B's shareholder meeting presentation, Apr 30, 2012

Slide 1: Sustainability built on trust
Sustainability built on trust Adnams AGM Monday 30 April 2012
Slide 2: What staff told us
What staff told us Proud or Customer very proud Clarity satisfaction 93% 95% 96%
Slide 3: Customer loyalty - Direct free trade
61% Customer loyalty - Direct freetrade 17% 6% 7% 9% +20 +15 +10 +5 Less than 5 Years
Slide 4: Finance
‘Finance
Slide 5: Exceptional Charge
Exceptional Charge Impairment charges £884,000 Closure costs £784,000 Total £1,668,000
Slide 6: Cash Flow
Cash Flow 2011 (£m) 2010 (£m) Operating cash flow 4.2 5.3 Interest, dividends & tax (2.5) (2.4) Capital expenditure (4.8) (3.0) Receipts from fixed asset sales 0.1 0.6 Cash flow (3.0) 0.5 Opening debt (12.4) (12.9) Closing debt (15.4) (12.4)
Slide 7: Customer testimonial: Welcome home
e are now “After some 36 visits, w the Swan’s greeted at the door by ds with a cheery manager Martin Edwar ‘We l c o m e h o m e ’ It’s the service and the friendliness of want to return” the staff that make us rett Jenny and Richard Eve
Slide 8: The Queen's Awards for Enterprise: Sustainable Development
THE QUEEN’S AWARDS FOR ENTERPRISE: _ _ SUSTAINABLE DEVELOPMENT G12