Zenvia, Inc. · OTC:ZENVF

Zenvia — Q2 2025 Earnings Presentation

9 slides from Zenvia's earnings presentation, Sep 11, 2025

  1. Slide 1: New Strategic Cycle Earnings Presentation 2Q 2025

    ZENVIA New Strategic Cycle Earnings Presentation 2Q 2025

  2. Slide 2: Key Financial Highlights

    Key Shay Chor Financial CFO Highlights

  3. Slide 3: Q2: Margins still pressured by CPaaS while Zenvia Customer Cloud advances

    Q2: Margins still pressured by CPaaS while Zenvia Customer Cloud advances Net Revenues Non-GAAP Adjusted G&A Expenses EBITDA [1] (BRL MM) Gross Profit and Margin and G&A-to-Revenues (BRL MM) 286 (BRL MM & %) (BRL MM & %) 80,0% 120,0 100 70,0% 100,0 231 60,0% 80,0 69 43% 50,0% 60,0 40 33 34 40,0% 24

  4. Slide 4: Higher CPaaS in the revenue mix with low margins still impacting Gross Profit

    Higher CPaaS in the revenue mix with low margins still impacting Gross Profit; Zenvia Customer Cloud up 23% YoY, on track for 25-30% growth in FY 2025 Revenues (BRL MM) 286 Revenue Mix (%) 231 81 Q2 24 Q2 25 78 28% SaaS 34% CPaaS 205 66% 72% 154 Q2 2024 Q2 2025 4

  5. Slide 5: Non-GAAP Adjusted Gross Profit & Margin

    Ramp up of Zenvia Customer Cloud benefitting SaaS but offset by CPaaS 80,0% Consolidated 120,0 70,0% 100,2 SaaS CPaaS 100,0 Profit & Margin (BRL MM & %) 60,0% Non-GAAP Adjusted Gross 80,0 60,0 57,7 68,8 50,0% 43,3% 50,0 44,7 80,0% 45,0 42,5 5% 50,0 75,0% 60,0 40,0% 40,0 70,0% 40,0 35,0 65,0% 37,5% 4

  6. Slide 6: G&A down in H1, on track for expected savings from workforce reduction

    G&A down BRL 16 MM in H1, partially offsetting the drop in margins, and on track to deliver expected savings of BRL 30-35 MM from workforce reduction -25% 64,6 50,0% -3% 45,0% 60,0 40,0% 49,8 48,2 35,0% (BRL MM) Ex severance 30,0% (BRL 8 MM) G&A 25,0% 30,0 40.2 20,0% 14,5% 15,0% 9,7% -1.4pp 8,3% 10,

  7. Slide 7: LTM EBITDA: Resilient trailing performance amid volatile market dynamics

    LTM EBITDA: Resilient trailing performance amid volatile market dynamics 110 101 100 96 LTM JUNE EBITDA Severance (BRL 8 MM) 90 (BRL MM) 80 88 70 60 50 40 LTM Jun 2024 LTM Jun 2025 EBITDA (BRL MM) 7

  8. Slide 8: Key Takeaways

    KEY TAKEAWAYS 8

  9. Slide 9: Humans

    Humans com r.zenvia.com

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