One Point One Solutions Ltd. · NSE:ONEPOINT
One Point One Solutions — 1Point1 Solutions — Q1 FY27 Earnings Presentation
32 slides from One Point One Solutions's earnings presentation, August 2026
Slide 1: 1Point1 Solutions Investor Presentation
A Global AI-powered Customer Experience and Enterprise Operations Company 1Point1 Solutions Trusted to Lead. Built to Deliver Investor Presentation August 2026
Slide 2: Table of Contents
Table of Contents Quarterly Highlights Strategic Direction Company Overview ResolX – Our Unique AI Stack Expanding Global Footprint Sectoral Expertise Value Differentiator Service Suite June 2026
Slide 3: Quarterly Highlights
Quarterly Highlights Dual Engines Of Global Delivery & Agentic AI To Drive Growth For FY27
Slide 4: Management Commentary
Management Commentary A Message From The Founder Q1FY27 marks a defining phase in our transformation as the strategic investments we have made, begin translating into business momentum. Netcom has expanded our global delivery footprint and strengthened our capabilities across key international marke
Slide 5: Financial Summary
Financial Summary Quarterly Financial Highlights INR Crores, unless otherwise QoQ YoY YoY Q1FY27 Q4FY26 Q1FY26 FY26 FY25 mentioned Growth Growth Growth Total Income 161.9 99.71 +62.4% 74.50 +117.3% 331.03 270.17 22.53% Revenue from Operations 158.3 96.20 +64.6% 69.01 +129.4% 313.38 256.36 22.24% EBI
Slide 6: Strategic Direction
Strategic Direction From Strategy to Execution, Engineering Value through Powerful Outcomes
Slide 7: Our Dual Engines of Growth
Our Dual Engines of Growth Combining Domain Expertise With Agentic AI, Accountable Together. 1POINT1 SOLUTIONS RESOLX, A 1POINT1 COMPANY Deep Domain Expertise & Global Operations Proprietary Agentic AI Platform Provides the agentic AI and proprietary resolution Provides the global operations, domain
Slide 8: Our Business Is Built On Foundational Pillars
Our Business Is Built On 4 Foundational Pillars Built in Operations, Domain Intelligence Accountable for Enterprise-Grade Not in a Lab That Knows the Workflow Resolution, Not Activity Global Execution • Designed around live enterprise • Combine domain workflows, • Provides the people, capability, •
Slide 9: AI-Powered CX DX, Expertly Engineered
AI-Powered CX DX, Expertly Engineered Engineered Experiences. Measurable Outcomes. Engineer the Engineer the Engineer the Engineer the Conversation Workflow Intelligence Outcome CX Layer DX Layer Agentic AI Layer Governance + Commercial • Voice to video • Unified AI powered Ecosystem • Domain-traine
Slide 10: How We Transform Customer Experience End-to-End
How We Transform Customer Experience End-to-End Inbound Potential Benefits: Cognitive channels to eliminate ~30-40% improvement in *TCO simple queries (NLP IVR, Chat Eliminate Unassisted Care BOT, Email BOT) Reduce inbound interactions, General information, Request, etc. 10-15% Contact Elimination N
Slide 11: Company Overview
Company Overview Global, AI-powered Customer Experience And Enterprise Operations
Slide 12: Company Overview
Company Overview Global Listed in Stock Exchanges AI Powered Headquartered Experienced 10 Delivery Centres 4 Continents 8000+ Professionals CX DX in Mumbai, India 17 years strong with 100+ Clients AI Resolution Suite Service Suite Industry Coverage / Domain Depth CX DX Management Built to solve, des
Slide 13: Crossing Shores. Conquering Next.
Crossing Shores. Conquering Next. UK USA UAE INDIA COSTA RICA PANAMA SINGAPORE PHILIPPINES COLOMBIA (NETWORK PARTNER) Presence In Headquartered In AI powered with Hybrid Omni 4 Continents Mumbai, India Intelligence Cx Dx Channel
Slide 14: Corporate Journey
Corporate Journey Engineered for Transformation & Global Impact FY 2026 – FY FY 2025 – FY 2026 2027: Beyond & FY 2022 – FY AI-first Approach Thriving 2024 Inorganic Growth FY 2021 – FY Expansion 2022: Tech Transformation • June 2025 - registered FY 2018 – FY tech subsidiary 1POINT1 • April 2026 - Su
Slide 15: Awards & Recognition
Awards & Recognition The feats that we define who we are! 2026 Leadership 2025 • CMD Akshay Chhabra Awarded Most Promising Business Leader of the Year – ET Edge • AI Leader of the Year – Elets India AI Summit 2024 Organisation AI Organisation • Best Organization AI-Powered Analytics Solution of the
Slide 16: Our Unique AI Stack
Our Unique AI Stack The Sovereign Ecosystem for Infinite Scale Resolution As A Service (RaaS) ISO 42001 Certified
Slide 17: ResolX, A 1Point1 Company
, A 1Point1 Company From Conversations to Resolutions Already Live, Not A Roadmap 7 Enterprise Clients Powering Resolution-as-a-Service (RaaS) for enterprise customer operations. 12 Live Deployments We offer an operating and commercial model in which AI agents, workflows, enterprise systems, governe
Slide 18: Our AI Positioning
Our AI Positioning Four principles that define how we build AI Utility Over Zero-Lag Direct Value Velocity as a Hype Customization Transfer Moat Pu rp ose - b uil t t ool s Im me d ia t e re s po nse to E l i mi na ti ng t h i rd - pa r ty Fa s te r ro ll o uts t o ke e p de s i gne d f or u ti l it
Slide 19: Expanding Global Footprints
Expanding Global Footprints Compliance + Capability + Proximity
Slide 20: Strategic LATAM Expansion via Netcom BCC
Strategic LATAM Expansion via Netcom BCC $33.37 Million acquisition of Netcom BCC establishes an immediate nearshore delivery presence in LATAM, Costa Rica being the hub delivery center Strategic Value Drivers Nearshore Specialized BFSI Bilingual AI-First Delivery Footprint Domain Expertise Scalabil
Slide 21: Value Differentiator
Value Differentiator Outpace. Outperform. Outlast.
Slide 22: How We Win Each Conversation
How We Win Each Conversation 1Point1 Solutions delivers business outcomes, not just outsourced capacity Metric Legacy BPM Model 1Point1 Outcome Operations Scale Headcount as proof of commitment. The bigger the 800 to 8,000 - the team scales with the Model outcome, not the contract. team, bigger the
Slide 23: Service Suite
Service Suite From Capability to Accountability, Orchestrating Customer Experiences across every touchpoint
Slide 24: One Partner. Seven Disciplines. Every Function, Engineered.
One Partner. Seven Disciplines. Every Function, Engineered. One unified engine powered by Hybrid Intelligence that transforms every function into measurable outcomes CX DX Management Collections & Recovery Trust & Safety Finance & Accounting • Hybrid Intelligence CX Delivery • High-Trust Collections
Slide 25: CX DX Management
CX DX Management Engineered to convert every conversation into revenue flow, eliminating leakage by design WHY US P E R F OR M A N CE & R OI C L A I M S We run CX as a revenue engine, not a cost centre. Omnichannel customer experiences & digital solution suite engineered to acquire, cross-sell and r
Slide 26: Collections & Recovery
Collections & Recovery Engineered for predictable recovery & not just chase payments WHY US P ER F O R M A N C E & RO I C L A IM S Hybrid Intelligence model for high-trust, high-stakes functions across all delinquency buckets (1, 2, 3, and NPA) for banks, cards, and NBFCs using behavioral segmentati
Slide 27: Trust & Safety
Trust & Safety Engineered to secure every interaction, identity and outcome WHY US P E R F OR M A N CE & R OI C L A I M S Trust & Safety demands high-precision execution where missed fraud alerts, identity errors, proctoring lapses or moderation failures can create significant downstream risk Accura
Slide 28: Finance & Accounting
Finance & Accounting Engineered for accuracy, compliance and accelerated financial performance WHY US P ER F O R M A N C E & RO I C L A IM S Optimize Cash Flow & Working Capital by streamlining Accounts Payable, collections and DSO management to strengthen liquidity, vendor relationships and overall
Slide 29: Knowledge Process Excellence (Medical, Legal & IP)
Knowledge Process Excellence (Medical, Legal & IP) Engineered to ensure precision, compliance & uncompromised quality across every page & phrase WHY US P ER F O R M A N C E & RO I C L A IM S Execute complex, judgment-heavy knowledge processes including end-to-end medical record retrieval, medico-leg
Slide 30: IT Solutions
IT Solutions Engineered to built end-to-end digital products, combining consulting, design & analytics, not just isolated code WHY US P OS I T I O N & R OI CL AI M S Competing directly with software and outsourced dev providers, we own the full lifecycle from strategy to run ops and differentiate th
Slide 31: Agentic AI Suite
Agentic AI Suite - Built to solve, designed to outperform WHY US P E R F O RM A N CE & R O I CL A I M S ResolX is an integrated Agentic AI ecosystem built to run mission-critical customer operations across Aviation, BFSI, Healthcare and Automotive. It replaces fragmented tech stacks with a unified s
Slide 32: Wired for Outcomes. Thank You
Wired for Outcomes. 1Point1 combines human expertise, agentic AI, domain depth and global delivery to transform customer and enterprise operations. Through ResolX, our agentic AI platform, we move enterprises from conversations and transactions to measurable resolutions and business outcomes. Thank