Conocophillips · NYSE:COP
Conocophillips — IPO Roadshow (2016)
30 slides from Conocophillips's IPO roadshow presentation, Feb 22, 2016
Slide 1: Cigna Global Health Advantage Employee Communication
Cigna Global Health Advantage Employee Communication Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2013 Cigna 1
Slide 2: How We Make A Difference – Customer Service
How We Make A Difference – Customer Service Customer Support Services • Cigna Global Service Center Available 24/7/365 with multilingual representatives. • Assistance finding a local doctor or hospital – at any time, day or night. • Nearly 100% success rate in establishing guarantees of payment to d
Slide 3: Global Network
Global Network Global Network • Access to the world’s largest health network – with over one million doctors and hospitals. • An international network of more than 220,000 doctors and hospitals. • First-class care in more than 450 cities in approximately 205 countries and jurisdictions. • Over 800,0
Slide 4: CignaLinks Greater China - QHMS
CignaLinks® Greater China - QHMS • Relationship with Quality HealthCare Medical Services (QHMS) • Offers you: • In-house medical expertise • Top-quality care • Quick claims processing • Access to over 600 doctors and clinics in Hong Kong, China, Macau, and Taiwan • In-network benefits that are paid
Slide 5: CignaLinks Southeast Asia – ParkwayHealth
CignaLinks® Southeast Asia – ParkwayHealth • Relationship with ParkwayHealth • Offers you: • In-house medical expertise • Top-quality care • Quick claims processing • Access to over 1,400 doctors and clinics for customers in Singapore, Malaysia, and Indonesia • In-network benefits that are paid dire
Slide 6: CignaLinks United Kingdom - NHS
CignaLinks® United Kingdom - NHS • CignaLinks UK offers you: • Access to free care through the National Health Service (NHS) • Coverage for doctors and hospitals that may not be a part of the NHS • In-house medical expertise • Access to over 300 doctors and facilities as a part of the network Confid
Slide 7: CignaLinks Canada - Cowan
CignaLinks® Canada - Cowan • Relationship with Cowan • Offers you: • In-house medical expertise • Top-quality care • Quick claims processing • Access to over 29,000 doctors and clinics for customers in Canada • In-network benefits that are paid directly when card is shown • No claims to file Confide
Slide 8: CignaLinks Middle East - SAICO
CignaLinks® Middle East - SAICO • Partnership with Saudi Arabian Insurance Company (SAICO) • SAICO is a prominent local health care insurer and administrator • Operations in Saudi Arabia, the United Arab Emirates, Bahrain, Qatar, Kuwait, and Oman • Offers you: • In-house medical expertise • Complian
Slide 9: CignaLinks Australia – Grand United
CignaLinks® Australia – Grand United • Relationship with a prominent Australian private health fund Grand United Corporate Health (GU Health) • Offers you: • In-house medical expertise • Top-quality care • Quick claims processing • Access to over 40,000 doctors and clinics in Australia • Allows you
Slide 10: Innovative. Self-Service. Cigna Envoy.
Innovative. Self-Service. Cigna Envoy®. • Everything you need in a single place: • Online claim submissions • Print and order ID cards • Find a doctor or hospital anywhere in the world • View explanation of benefits • Access health and wellness tools • Update personal information and communication p
Slide 11: Cigna Envoy
Cigna Envoy How to login for the first time: 1) Go to www.CignaEnvoy.com. 2) Select “I have not registered yet” from the I AM A CUSTOMER section. 3) Input your information using your ID card to fill in the Member ID and Policy Number. 4) Click the “Register” button to generate a password. Confidenti
Slide 12: Single Sign On – One and Done
Single Sign On – One and Done • Once Registered for Cigna Envoy, you will be asked to enter your username and password. One time set up. • Once complete, you will have Single Sign On Privileges. If accessing Cigna Envoy from The Platform, you will not need your username and password. You will automa
Slide 13: Your Cigna Identification Card
Your Cigna Identification Card Keep your Cigna Global ID card with you at all times to access quality health care anywhere in the world. Employees that are citizens of or reside in Australia, Qatar, Spain, or Canada will also be issued a second All employees will receive the CignaLinks ID card. Your
Slide 14: Cigna Envoy App
Cigna Envoy App At Cigna Global Health Benefits®, we are dedicated to making sure our you have quick and easy access to your Cigna benefits and services anytime and anywhere you need them. That’s why we created the Cigna Envoy mobile app. Cigna Envoy is the online source for your benefit needs and o
Slide 15: Claims Submission Options
Claims Submission Options Multiple options, same great service Claims can be processed by: Direct Payment: Contracted provider who has agreed to bill us directly. Guarantee of Payment (GOP): No “formal” contract with provider, but willing to direct bill Cigna after obtaining a GOP Pay and Claim: Pay
Slide 16: Claims Services
Claims Services • More than 90% of customer claims are paid in 10 days or less regardless of language or currency. • Quick claims reimbursements in nearly 100 currencies. • Reimbursement options, such as international direct deposit, electronic funds and wire transfers, or checks. Confidential, unpu
Slide 17: Multilingual Medical and Dental Claim Forms
Multilingual Medical and Dental Claim Forms Our medical and dental claim forms are available in 16 languages. • Arabic • Italian • Chinese • Japanese • Czech • Korean • Dutch • Portuguese • English • Russian • French • Spanish • German • Swedish • Hindi • Thai Confidential, unpublished property of C
Slide 18: Claim Submission Options
Claim Submission Options Online • All registered users of our website, CignaEnvoy.com, are able to submit and view previously filed claims through the website using an easy to follow process. Email • Send scanned copies of claims via the Internet to our website. Fax • Fax your claim to us at no cost
Slide 19: Claim Submission Tips
Claim Submission Tips • Submit your claim through CignaEnvoy.com. • Don’t forget to sign your claim form. • Fill out a separate form for each doctor or hospital visit. • Be sure to add a diagnosis or explain your treatment. • Make and keep handy copies of your bills, receipts, and claim forms. • Cle
Slide 20: Cigna - First Point of Contact
Cigna - First Point of Contact Available 24/7/365 Toll-Free telephone number 1.855.611.8130 Toll-free TDD telephone 1.800.558.3604 number for the hearing impaired Direct telephone number 001.302.797.5252 (Collect calls accepted) Toll-free facsimile number 1.800.243.6998 Direct facsimile number 001.3
Slide 21: Helpful Terms to Know
HELPFUL TERMS TO KNOW Deductible Amounts: This is the amount of covered expenses that you must pay before the plan pays any benefit. Once you meet this threshold, the plan will begin to pay benefits for covered expenses that you incur; this applies to both individual and family plans. Coinsurance: A
Slide 22: Customer Website – Home Page
Customer Website – Home Page ________________________________________________________
Slide 23: Check My Claims / Submit New Claim
Check My Claims Submit New Claim Quick Link Icon Button Sortable Claims History Instant Claims Status Icons Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 24: Customer website claims screen
Email: Use our secure emai form Phone: +44 1475 492197 Fax +44 1475 492197 Request or Print an ID Card Claim Forms Guide to Explanation of Benefits Member Guide Panticbaenial umrmikiichead mrarnerk: nf lane Tn nat chinilnate ar ciictiiudea lien ann sll, My Claims Soarch by Dato: Inbox | FAGs | Forms
Slide 25: View & Print ID Cards
View/Print ID Cards View & Print Main Option Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 26: Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited
Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 27: Send An Email
Send An Email Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 28: Find Health Care
Find Health Care Quick Search Pane Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 29: Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited
Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © Copyright 2014 Cigna.
Slide 30: Cigna wishes you and your family a safe and healthy assignment
Cigna wishes you and your family a safe and healthy assignment