Sangoma Technologies Corporation · TSX:STC

Sangoma Technologies — Technical Presentation (June 2013)

61 slides from Sangoma Technologies's technical presentation, June 2013

  1. Slide 1: SBCs from Sangoma – Flexibility, Ease of Use and an Unmatched ROI

    SBCs from Sangoma – Flexibility, Ease of Use and an Unmatched ROI Simon Horton Director of Product Management [email protected] June 2013

  2. Slide 2: Inside this Deck

    © Sangoma Technologies 6/20/2013 Inside this Deck • About Sangoma • SBC Market • SBC Intro • Sangoma SBC Portfolio • Sangoma SBC Feature Review • Sangoma SBC Advantages • Summary 2

  3. Slide 3: About Sangoma

    © Sangoma Technologies 6/20/2013 About Sangoma • Industry pioneer with over 25 years of experience in communications hardware and software • Publicly traded company since 2000 – TSXV: STC • One of the most financially healthy companies in our industry – Growing, Profitable, Cash on the Balance Sheet

  4. Slide 4: Broad Line of Great Products

    © Sangoma Technologies 6/20/2013 Broad Line of Great Products • Voice Telephony Boards – Analog/digital/hybrid, WAN, ADSL, etc • Software Applications – NetBorder Express, Call Progress Analyzer… • Gateways – NetBorder SIP to TDM – SS7 to SIP • Wireless Products • Session Border Controllers • Micros

  5. Slide 5: Vibrant Ecosystem of Clients & Partners

    © Sangoma Technologies 6/20/2013 Vibrant Ecosystem of Clients & Partners Open Source Telephony Proprietary PBX and IVR Ready to use drivers for Sangoma boards Plug-in to major soft-PBX and IVRs Contact Center Carriers, Cloud, Data Ntwks OEM Integration with major software suites Proven Infrastructur

  6. Slide 6: SIP Trunking & SBC Market

    — SIP TRUNKING & SBC MARKET 6) SANGOMA CONNECT WITH SANGOMA

  7. Slide 7: SBC Market

    © Sangoma Technologies 6/20/2013 SBC Market • Infonetics: • Enterprise SBC market set to grow an average of 49% annually through 2013 • The market for E-SBC jumped 60 percent in 2011 • Forecasts E-SBC will reach $527 million globally in 2016 • Driven by: • Uptake of SIP trunking • Security risks wit

  8. Slide 8: SBC Market: SIP Trunking

    © Sangoma Technologies 6/20/2013 SBC Market: SIP Trunking • SIP Trunking is driving E-SBC uptake – Replace physical PSTN trunk with IP based connection SIP Trunking Market – Improved ROI – Share with data – More flexibility CAGR: 22% 8

  9. Slide 9: SBC Market: SIP Interop Challenges

    © Sangoma Technologies 6/20/2013 SBC Market: SIP Interop Challenges • SIP (RFC3261) and Interoperability challenges – Largest RFC – Not a ‘super tight’ spec: • Should: 344 times • Can: 475 times • May 381 times • Option: 144 times – Lots of room for interpretation – SIP Endpoints end up with slight

  10. Slide 10: SBC Market: VoIP Brings More Risk

    © Sangoma Technologies 6/20/2013 SBC Market: VoIP Brings More Risk IP-PBX PSTN Internet IP IP-Phones • VoIP often carried across public networks • Calls can be placed and terminated on many devices – IP-Phones, smart phones, desktops, etc. • Threat level more like that of any internet device – Would

  11. Slide 11: Session Border Controllers Introduction

    Integration at the Edge SESSION BORDER CONTROLLERS INTRODUCTION

  12. Slide 12: Integration at the Edge

    © Sangoma Technologies 6/20/2013 Integration at the Edge • Implementing innovative, cost-effective technologies at the edge of the network • Manage Uncertainty – Minimize Capital Investment – Leverage Existing Infrastructure – Mitigate Service Disruption • Still Deliver Advanced Services by connecti

  13. Slide 13: SBC Is The Front Door To Networks

    © Sangoma Technologies 6/20/2013 SBC Is The Front Door To Networks • SBC controls entry (or not) to a network • Directs communication between end devices – This communication is called a session • SBC can do this because it Session Communication between two SIP devices sits at the border between Bor

  14. Slide 14: Sessions

    © Sangoma Technologies 6/20/2013 Sessions • Signalling: Sets call path up, negotiates codec to be used • Media: Transports the voice or video • Media Control: Collect information on voice quality Signalling Session Media Media Control 14

  15. Slide 15: SIP Sessions

    © Sangoma Technologies 6/20/2013 SIP Sessions IP IP-PBX Phone Signalling UAC UAS Media Media Control One Session / Call • All three elements of a session are direct between endpoints 15

  16. Slide 16: SBC is a B2BUA

    © Sangoma Technologies 6/20/2013 SBC is a B2BUA IP Phone UAS UAC IP-PBX Signalling Signalling UAC UAS Media Media Media Ctrl Media Ctrl One Session / Call • SBC is a Back-to-Back User Agent • B2BUAs terminate sessions and re-initiates a new session on the other side • SBC is in the path for all call

  17. Slide 17: Firewall is not enough

    © Sangoma Technologies 6/20/2013 Firewall is not enough • Traditional firewalls cannot – Prevent SIP-specific overload / SIP DoS – Open/Close RTP media ports in sync with SIP signaling – Track session state and provide uninterrupted service – Perform internetworking or security on encrypted sessions

  18. Slide 18: SBC vs Other Approaches

    © Sangoma Technologies 6/20/2013 SBC vs Other Approaches IP-PBX + Sangoma Firewall with Function / Feature Session Router SBC SIP ALG Manager DoS/DDoS Protection  - - - Access Control Dynamic Static  Static only - Static only Topology Hiding  - - - Encryption Media and Signaling  IPSec Only TLS

  19. Slide 19: Product Positioning

    — PRODUCT POSITIONING 6) SANGOMA CONNECT WITH SANGOMA

  20. Slide 20: Product Positioning

    © Sangoma Technologies 6/20/2013 Product Positioning The most cost-effective, easiest to provision, and easiest to manage line of SBCs on the market 20

  21. Slide 21: Product Highlights

    — PRODUCT HIGHLIGHTS 6) SANGOMA CONNECT WITH SANGOMA

  22. Slide 22: Product Highlights

    © Sangoma Technologies 6/20/2013 Product Highlights • Scalability from 25-4000 Sessions/Calls • Four Models to meet specific deployment needs – Available Virtual Machine Model • A Single GUI/Provisioning Tool for all Models – Traffic Visualization Tools for easy analysis • Simple Licensing Model – N

  23. Slide 23: Portfolio of SBCs

    Vega and NetBorder Series PORTFOLIO OF SBCS

  24. Slide 24: Session Border Controllers

    © Sangoma Technologies 6/20/2013 Session Border Controllers • Vega Enterprise SBC – 25-250 Sessions/Calls • Vega VM Enterprise SBC – 25-500 Sessions/Calls – Software Only/Virtual Machine Ready • Vega VM/Hybrid Enterprise SBC – SANGOMA EXCLUSIVE – 25-500 Sessions/Calls – SBC Maintained in VM – Media

  25. Slide 25: Product Highlights – All SBCs

    © Sangoma Technologies 6/20/2013 Product Highlights – All SBCs • Web GUI for ease of • QOS & QOE (Quality of Configuration and Experience) for Enterprise Deployment Networks • Efficient Scaling from 25 to • Encryption and Security 4000 Sessions/Calls • Topology Hiding for Fraud – 1 session per voice

  26. Slide 26: Vega Enterprise SBC

    © Sangoma Technologies 6/20/2013 Vega Enterprise SBC • Enterprise Inter-Site • Hardware Based Networking and SIP Transcoding and Media Trunking Border Control Handling • Enables Local Security • Web GUI Configuration Management for SMBs and Smart Defaults for and Small Enterprises Simple Deployment

  27. Slide 27: Vega VM Enterprise SBC

    © Sangoma Technologies 6/20/2013 Vega VM Enterprise SBC • Supports 25 – 500 • All Other Features Sessions/Calls Comparable to Vega eSBC • Virtual Machine-Ready Appliance Software • Web GUI Configuration Tool and Smart Defaults • Software-Based Transcoding and Media Handling – Transcoding Will Impact

  28. Slide 28: Vega VM/Hybrid Enterprise SBC

    © Sangoma Technologies 6/20/2013 Vega VM/Hybrid Enterprise SBC • Supports 25-500 Sessions • VM/Hybrid Functions Exclusive to Sangoma – Maintains SBC In Software/VM – Media Functions are offloaded to an external Hardware Resource – Multiple external hardware resources cost-effectively enables up to 5

  29. Slide 29: NetBorder Carrier SBC

    © Sangoma Technologies 6/20/2013 NetBorder Carrier SBC • Supports 250 – 4000 • 1U Rackmount Sessions/Calls Appliance • Linear Cost Model for • Redundant Power Session Expansion Supply Options - AC & – Only pay for what it DC needed • RAID 1 Solid State Drive – Enables Flexible Pricing Models • Web G

  30. Slide 30: Sangoma SBC Feature Review

    Vega and NetBorder Series SANGOMA SBC FEATURE REVIEW

  31. Slide 31: VoIP Features

    © Sangoma Technologies 6/20/2013 VoIP Features Feature / Function 1U 1U Carrier VM Hybrid VM / Enterprise ISO SIP Trunking & Remote     Worker Voice, Video, Fax, IM and     Presence Support SIP-SIP Interworking &     protocol normalisation Hosted NAT traversal     31

  32. Slide 32: Session and Monitoring Features

    © Sangoma Technologies 6/20/2013 Session and Monitoring Features Feature / Function 1U 1U Carrier VM Hybrid VM / Enterprise ISO Session Routing (multiple     options) Session agent group load     balancing options MPLS LSP traffic classification (via 802.1q     VLAN traffic mapping) Acco

  33. Slide 33: Security Features

    © Sangoma Technologies 6/20/2013 Security Features Feature / Function 1U 1U Carrier VM Hybrid VM / Enterprise ISO TLS     IPSec Encryption     SRTP Encryption     Dos/DDoS     Topology Hiding (L3-L5)     33

  34. Slide 34: Call Control

    © Sangoma Technologies 6/20/2013 Call Control Feature / Function 1U 1U Carrier VM Hybrid VM / Enterprise ISO Call Admission Control     (multiple options) Rate Limiting (Session and     registrations) Endpoint authentication     (multiple options) Media bandwidth policing     Intelli

  35. Slide 35: Physical Spec

    © Sangoma Technologies 6/20/2013 Physical Spec Feature / Function 1U Enterprise 1U Carrier VM Hybrid VM 2 x 32GB HDD 32GB SSD N/A N/A SSD RAID Power 60W 250W N/A N/A Rackmount    N/A Ethernet 2 x GigE 2 x GigE N/A N/A Hardware Assisted RTP    N/A Session Capacity 250 4000 500 500 Field Upgrade

  36. Slide 36: Full Feature List

    © Sangoma Technologies 6/20/2013 Full Feature List • Virtual Machine ready • Call Access Control (Limits call rate and total • Flexible Hardware Platforms calls per user or IP) • Easy to use Web Interface • Call Security with TLS / SRTP • Advanced XML Routing Engine • Advanced NAT Traversal Capabili

  37. Slide 37: Advantages of the Sangoma Session Border Controllers

    Vega and NetBorder Series ADVANTAGES OF THE SANGOMA SESSION BORDER CONTROLLERS

  38. Slide 38: Media Anchoring and Complex Calls

    © Sangoma Technologies 6/20/2013 Media Anchoring and Complex Calls • Proxy based IP-PBXs are not in the media stream and hence: – Require Sangoma SBC when connected to a SIP trunk – Need an SBC in order to perform complex call functions such as blind transfers and call forking • PBX Isolation – Sang

  39. Slide 39: Advanced XML Routing & Database Support

    © Sangoma Technologies Advanced XML Routing & 6/20/2013 Database Support • Sangoma SBC's have SoftSwitch style call routing support: – Users can configure unlimited number of dial plans/routing rules per sip profile – All routing plans can be applied live without system interruption – The rules can

  40. Slide 40: Load Balancing and LCR

    © Sangoma Technologies 6/20/2013 Load Balancing and LCR • Sangoma SBC offers carrier features to the Enterprise: – Load Balancing • Allows Sangoma SBC to distribute call load to number of ITSP providers. • In case of ITSP failure, the call load can be re-routed to other ITSPs. – Least Cost Routing t

  41. Slide 41: Media Server & Transcoding/Codecs

    © Sangoma Technologies 6/20/2013 Media Server & Transcoding/Codecs • Sangoma SBCs offer rich media services along with full featured transcoding – VQE Features • Echo Cancellation, Noise Reduction, AGC, etc... – Codecs • G.711, G.722, G.729, G.726, G.723.1, iLBC, AMR, G.722.1 – Fax (FoIP) • T.38 Pas

  42. Slide 42: Configurable Load Limit Messages

    © Sangoma Technologies 6/20/2013 Configurable Load Limit Messages • When threshold for message load limit is reached: – Sangoma SBC will reply with a SIP 503 “Service Unavailable” message which tells the originator to try an alternate destination – In other SIP appliances once the CPU threshold reac

  43. Slide 43: Web GUI

    WEB GUI 6) SANGOMA CONNECT WITH SANGOMA

  44. Slide 44: Browser-Based GUI

    © Sangoma Technologies 6/20/2013 Browser-Based GUI • Sangoma SBC uses a browser-base GUI for configuration, operation, troubleshooting and management • Embedded documentation and contextual help screens further simplify the use of the browser-base GUI • No need to use complex CLI and text based inte

  45. Slide 45: Browser-Based GUI – Control Panel

    © Sangoma Technologies 6/20/2013 Browser-Based GUI – Control Panel 45

  46. Slide 46: Browser-Based GUI – Session Status

    © Sangoma Technologies 6/20/2013 Browser-Based GUI – Session Status 46

  47. Slide 47: Browser-Based GUI – SIP Profiles

    © Sangoma Technologies 6/20/2013 Browser-Based GUI – SIP Profiles 47

  48. Slide 48: Browser-Based GUI- Defining a SIP Profile

    © Sangoma Technologies 6/20/2013 Browser-Based GUI- Defining a SIP Profile 48

  49. Slide 49: VM and the VM/Hybrid Option

    — VM AND THE VM/HYBRID OPTION 6) SANGOMA CONNECT WITH SANGOMA

  50. Slide 50: VM - Benefits

    © Sangoma Technologies 6/20/2013 VM - Benefits • For customers already using VMs, they do not have to add another server to their infrastructure – Reduce Points of Failure – No Power, Space or Cabling Concerns • VM Infrastructure provides unmatched flexibility, redundancy and durability – VMware ESX

  51. Slide 51: VM/Hybrid - Benefits

    © Sangoma Technologies 6/20/2013 VM/Hybrid - Benefits • SBC is maintained Virtual Machine with all associated benefits • Offloading Media RTP to a hardware resource reduces load on SBC for maximum scalability • Future versions will allow sharing of hardware resources for maximum resiliency and effic

  52. Slide 52: Simple Licensing

    — SIMPLE LICENSING 6) SANGOMA CONNECT WITH SANGOMA

  53. Slide 53: Simple Licensing

    © Sangoma Technologies 6/20/2013 Simple Licensing • Simple per session licensing – No Per Feature, Per User or Per Codec licensing • Predictable SBC capacity and cost in every use case • Easier sales proposition 53

  54. Slide 54: Closing

    — CLOSING 6) SANGOMA CONNECT WITH SANGOMA

  55. Slide 55: Sangoma SBC Advantage

    © Sangoma Technologies 6/20/2013 Sangoma SBC Advantage • Browser-Based GUI • VM and the VM/Hybrid Options • Simple Licensing 55

  56. Slide 56: Summary

    © Sangoma Technologies 6/20/2013 Summary • Sangoma has a wide range of flexible SBCs, saleable from small enterprise to large carrier • Easy licensing and field upgradeable • Full feature set • Cost effective compared to competition 56

  57. Slide 57: The Sangoma Advantage

    © Sangoma Technologies 6/20/2013 The Sangoma Advantage What differentiates Sangoma SBCs from the Competition? • Focus on Ease of Installation and Operation • Highly Reliable • 25+ years of industry experience • Professional support • Dedicated to Highest Quality Products at Reasonable Price Points 5

  58. Slide 58: Documentation

    © Sangoma Technologies 6/20/2013 Documentation • http://wiki.sangoma.co • Includes: m/NetBorder-Session- – Admin guide Controller – Step-by-step • Frequently updated wiki configuration – HTML/pdf based – Technical documents documentation – Quick Start Guide 58

  59. Slide 59: For More Info

    © Sangoma Technologies 6/20/2013 For More Info • Guide to Vega Gateways http://wiki.sangoma.com/vega • For future training, visit http://sangoma.com/resources/training 59

  60. Slide 60: Contact Us

    © Sangoma Technologies 6/20/2013 Contact Us • Sangoma Technologies 100 Renfrew Drive, Suite 100 Markham, Ontario L3R 9R6 Canada • Website http://www.sangoma.com/ • Telephone +1 905 474 1990 x2 (for Sales) • Email [email protected] 60

  61. Slide 61: Thank You

    — THANK YOU 6) SANGOMA CONNECT WITH SANGOMA

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