Pccw Limited · HKEX:8
Pccw — Corporate Update (November 2002)
16 slides from Pccw's corporate update, Nov 18, 2002
Slide 1: Cascade Limited: The Next Step in PCCW's Strategic Realignment
Cascade Limited The Next Step in PCCW’s Strategic Realignment Mike Butcher Chief Operating Officer November 18, 2002
Slide 2: What Are We Announcing?
What Are We Announcing? • A significant change to our business • A new Services Company - Cascade - to: – Create new business opportunities – Diversify our business and customer portfolio – Increase revenues to PCCW – Improve operational efficiencies • To commence operations 1 January 2003 To Unlock
Slide 3: Why? Markets are Changing & Telcos Need to Adapt
Why? Because: Markets are Changing & Telcos Need to Adapt Today Yesterday Proliferation Proliferation of of competing competing Traditional Traditional telephone telephone service service providers providers companies companies Broad Broad and and varying varying set set of of needs needs Similar Si
Slide 4: Cascade – The Next Step of Strategic Realignment
Cascade – The Next Step of Strategic Realignment Phase 2 - Establish Cascade Phase 3 - Expand into New Phase 1 - Sub-contracting Markets Continue to focus on current responsibilities Establish 17 sub-contracting companies ?Network consulting ?Operations & maintenance ?New sectors ?Outdoor plant main
Slide 5: Phase 1: Our Sub-contracting Initiative
Phase 1: Our Sub-contracting Initiative • 17 sub-contracting companies now operating • 1,591 staff opted to join - 97% acceptance rate • Exceeded all expectations A Big Success
Slide 6: Phase 2: Cascade - Business Focus
Phase 2: Cascade - Business Focus • Management and support of PCCW’s network in Hong Kong • Maintaining our industry leading service quality • To pursue new business opportunities in Hong Kong and across Asia Pacific region • A leading Asian supplier of Technical Services
Slide 7: Structure
Structure • Wholly owned PCCW subsidiary • Reports directly to COO, Mike Butcher • Management Board comprising PCCW and Cascade executives • Staffed from PCCW’s Network and Services Business division • 3,000 plus technical experts and highly skilled engineers • Management of a sub-contracting networ
Slide 8: Cascade Limited - Operational Appointments
Cascade Limited - Operational Appointments WW WWChan Chan Managing ManagingDirector Director Business Business Network Network Network Network Network Network Development Development Development Development Planning Planning Service Service Contractor Contractor Customer Service Service Customer Man
Slide 9: A Fundamental Shift
A Fundamental Shift PCCW Network Services Cascade Services Value Cost base Profit Center Quality World class World class Scale Hong Kong Asia Pacific Traditional Creating New Scope telecommunications Service Horizons services Focus & Traditional operations & Market-driven technical Culture maintenan
Slide 10: What is the Future?
What is the Future ? • Supporting PCCW and its Customers • Expanding into New Markets and New Sectors • Grow and expand services expertise and business
Slide 11: Supporting PCCW and its Customers
Supporting PCCW and its Customers A market-driven Technical Services operation • Network infrastructure design and maintenance • Consulting solutions • Customer installation and maintenance services • Project management • Operating systems development & maintenance World-leading service quality - Aw
Slide 12: Expanding into New Sectors and New Markets
Expanding into New Sectors and New Markets • Networks and operating systems are the life blood of the majority of organizations – e.g., banking, manufacturing, petrochemical, retailing, telecommunications • Hong Kong, China, Asia Pacific
Slide 13: Operational Efficiencies
Operational Efficiencies • Creates market driven operating structure • Lowers cost base for PCCW network operations and maintenance • Scale advantages through new markets & sectors • Re-engineered work practices/ procedures
Slide 14: Benefits to Employees
Benefits to Employees • A new innovative business culture • New skills learning and opportunities • A completely new career development plan • Security through greater business diversity
Slide 15: Summary
Summary • Announcement of Cascade • Continuing service levels commitment • A bold but realistic plan in 3 distinct phases • A fundamental change to our enterprise and business model • A plan for revenue growth and operational efficiency
Slide 16: We believe the creation of Cascade is fundamental to the future of the Company
We believe the creation of Cascade is fundamental to the future of the Company and the long term well being of our employees.