Firstsource Solutions Limited · NSE:FSL

Firstsource Solutions — Q4 FY2014 Earnings Presentation

16 slides from Firstsource Solutions's earnings presentation, May 2, 2014

  1. Slide 1: Firstsource Solutions Limited Q4 and FY2014 Earnings Update

    Firstsource Solutions Limited Q4 and FY2014 Earnings Update May 2, 2014 Proprietary Notice: This document contains proprietary and confidential statement information of Firstsource. No part of this document may be reproduced, transmitted, stored in a retrieval system, nor translated into any human o

  2. Slide 2: Disclaimer

    Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties

  3. Slide 3: Agenda

    Agenda Performance Highlights Financial Performance Business Outlook © Firstsource 2013 | Confidential | 2-May-14 | 3

  4. Slide 4: Performance Highlights

    Performance Highlights © Firstsource 2013 | Confidential | 2-May-14 | 4

  5. Slide 5: FY2014 Highlights (1/2)

    FY2014 Highlights (1/2) FY2014 Performance Analysis • Operating revenue - FY14 Revenues at INR 31,059 million compared to INR 28,185 million in FY13 - Y-o-Y growth of 10.2% in INR terms and flat in constant currency terms • Operating EBIT - FY14 operating EBIT at INR 2,864 million compared to INR 1,

  6. Slide 6: FY2014 Highlights (2/2)

    FY2014 Highlights (2/2) • Significant expansion into the US Customer Management market by securing a win from a large telecom client. TCV of $45M over 3 years. Go live in Q1 FY15 • Terminated loss making businesses/clients across the estate, helping to improve margins • Healthcare business continued

  7. Slide 7: Q4 FY2014 Highlights (1/4)

    Q4 FY2014 Highlights (1/4) Q4 FY2014 Performance Analysis • Operating revenue - Q4 FY14 Revenues at INR 7,962 million compared to INR 7,125 million in Q4 FY13 and INR 7,998 million in Q3 FY14 - Y-o-Y growth of 11.7% in INR terms and -1.4% in constant currency terms - Q-o-Q declined by 0.4% in INR te

  8. Slide 8: Q4 FY2014 Highlights (2/4)

    Q4 FY2014 Highlights (2/4) Cash Position • Cash and cash equivalents of INR 1,889 million as of March 31, 2014 as compared to INR 1,876 million in previous quarter - Repayment of fourth principal installment of $ 11.25 million on March 31st, 2014 - Capex spend in Q4 FY14 of INR 115 million - Overall

  9. Slide 9: Q4 FY2014 Highlights (3/4)

    Q4 FY2014 Highlights (3/4) Seat Capacity And Utilization • Seat capacity of 23,388 seats worldwide - 46 delivery centers as on March 31, 2014, as compared to 47 as on December 30, 2013 - Seat fill factor at 77% as on March 31, 2014, compared to 78.2% as on December 31, 2013 Foreign Exchange Hedges •

  10. Slide 10: Q4 FY2014 Highlights (4/4)

    Q4 FY2014 Highlights (4/4) By Geography By Verticals 1% 1% 1% 20% 17% 16% 22% 24% 22% 34% 36% 36% 45% 44% 43% 46% 47% 48% 32% 32% 34% Q4 FY13 Q3 FY14 Q4 FY14 Q4 FY13 Q3 FY14 Q4 FY14 North America UK India, Rest of World Healthcare Telecom and Media BFSI Others By Delivery Location Client Concentrati

  11. Slide 11: Financial Performance

    Financial Performance © Firstsource 2013 | Confidential | 2-May-14 | 11

  12. Slide 12: Financial Performance – FY2014

    Financial Performance – FY2014 (IN INR Million) FY 2013 FY 2014 Revenue From Operations 32,000 31,059 Income from services 28,440 31,270 30,000 Rs. Mn Other operating Income (255) (211) 28,185 10.2% Y-o-Y 28,000 Revenue from operations 28,185 31,059 26,000 Personnel and Operating Expense 25,390 27,4

  13. Slide 13: Financial Performance – Q4 FY2014

    Financial Performance – Q4 FY2014 Q4 FY Q3 FY Q4 FY Revenue From Operations (IN INR Million) 2013 2014 2014 10,000 7,998 7,962 8,000 7,125 Income from services 7,137 7,994 8,063 Rs. Mn 6,000 11.7% Y-o-Y 4,000 Other operating Income (12) 4 (101) 2,000 -0.4%% Q-o-Q - Revenue from operations 7,125 7,99

  14. Slide 14: Business Outlook

    Business Outlook © Firstsource 2013 | Confidential | 2-May-14 | 14

  15. Slide 15: Business Outlook

    Business Outlook  Moving into Q1 FY15 - Revenue will be softer than Q4 on account of seasonality fall off of the Collections business and prior period planned terminations of the low margin businesses/ client - However Y-o-Y growth will be evident. - Margins expansion in Q1 will be significant on Y

  16. Slide 16: Thank You

    THANK YOU Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a global provider of customised BPO (Business Process Outsourcing) services to the Banking & Financial Services, Insurance, Telecom, Media & Publishing and Healthcare sectors. Its clients include FTSE 100, Fortune

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