Gb Group Plc · LSE:GBG
Gb — Investor Day (2019)
58 slides from Gb's investor day presentation, 2019
Slide 1: Capital Markets Event
CAPITAL MARKETS EVENT Identity 1
Slide 2: Chris Clark, Christina Luttrell, Nick Brown, Glenn Porter
Chris Clark Christina Luttrell CEO SVP Operations Chris joined GBG as Chief Executive in 2017, Recently recognised as one of the ‘Top 100 bringing more than 25 years’ experience of Influencers in Identity’ by OWI, Chris has extensive technology industry leadership. Prior to GBG, Chris background in
Slide 3: Mark Mamone, Gus Tomlinson, Michael Harmer, Dave Wilson
Mark Mamone Gus Tomlinson Group CIO Group Head of Strategy An experienced CTO and CIO, Mark leads Gus is responsible for outlining and delivering technology strategy and direction across the group, strategies to ensure the group is fuelling all of its ensuring the adoption and exploitation of produc
Slide 4: Agenda
Agenda Introduction Chris Clark | CEO Introducing the identity business Nick Brown | Group Managing Director Customer video PointsBet Customer value Glenn Porter | Managing Director, Americas Christina Luttrell | SVP Operations, IDology Customer video The Rank Group BREAK Enabling global scale Mark
Slide 5: GBG at a Glance
GBG AT A GLANCE In a world where we GBG helps organisations Organisations use GBG to To do this GBG accesses increasingly transact with quickly validate and verify offer a better user data from a broad range of people we never meet, GBG the identity and location of experience, protect global partner
Slide 6: Market & Customer Drivers
MARKET & CUSTOMER DRIVERS Our customers need innovative digital solutions to reduce online fraud and meet increasingly stringent compliance regulations Sustained growth in Increased focus on Ever-increasing fraud Increase in regulatory & digital commerce frictionless interactions & data breaches com
Slide 7: Strategic Vision: global leader in identity data intelligence
STRATEGIC VISION: To be the global leader in identity data intelligence Maximise growth Optimise growth in our Join up GBG with our Use M&A to internationally from specialist UK businesses customers at the centre enhance capability Location, Identity & Fraud & reach Helping businesses interact with
Slide 8: Introducing the Identity Business
INTRODUCING THE IDENTITY BUSINESS Nick Brown Group Managing Director | GBG
Slide 9: What Do We Mean by Identity?
A unique and comprehensive international WHAT DO WE MEAN identity and fraud lifecycle BY IDENTITY? Letting good customers in, fast. Keeping the bad ones out, forever. Meeting compliance regulations, always. 9
Slide 10: Helping Thousands of Global Customers
HELPING THOUSANDS OF GLOBAL CUSTOMERS Banking Gaming Retail Fintech Technology 10
Slide 11: Market Sizing
MARKET SIZING Total Addressable Market TAM Growth Rates by Region Global 2017 TAM by Vertical $ Billions CAGR % of 2017 TAM 13% 4% 28% 9% - 15% p.a. North America 7% - 14% 16% Western Europe 9% - 12% 8% 7% 9% APAC 12% - 18% 15% RoW 11% - 14% Financial Services - 28% Telco – 8% ~10 16 - 20 Global 9%
Slide 12: Total Revenue
Total Revenue 60 50 CAGR FY16-FY19 40 38% Revenue - £m 30 20 AVERAGE ORGANIC GROWTH 10 14% 0 FY16 FY17 FY18 FY19 Total Revenue * Based on audited and published results 12
Slide 13: Competitive Dynamics
COMPETITIVE DYNAMICS Paper & People Global Credit Bureaus Point Solutions 13
Slide 14: Competitive Advantage
COMPETITIVE ADVANTAGE Layering & Data Partnerships Technology Triangulating Data PEOPLE 14
Slide 15: Helping Facebook keep electronic payments secure
• Helping Facebook keep electronic payments secure & verifying identity of charitable donors and political advertisers • We help Western Union ensure the safe international • GBG customer since 2017 transfer of funds • Using GBG ID3Global and • GBG customer since 2009 IDology products • Domestic UK
Slide 16: Easy to Do Business With
EASY TO DO BUSINESS WITH Pricing models Easy integration Domain knowledge License or transactional Developer friendly Contracting & compliance expertise Price per datasets/customer Supplier friendly Customer value is in match confidence 16
Slide 17: Get, Keep, Grow Go to Market
GET GO TO MARKET Geographies • Locally relevant products • Core markets: UK, North America, ANZ • Emerging focus: APAC, EU GROW Teams • Marketing • Field sales, inside sales • Customer success Emerging Channels KEEP • Digital • Channel partners 17
Slide 18: Key Takeaways
• Global digital economy brings huge opportunity • We deliver the complete identity verification solution KEY TAKEAWAYS • Our breadth, depth and Introducing Identity triangulation of data is a key differentiator • We are the trusted global identity player as evidenced by our customer base 18
Slide 19: PointsBet customer case
• Use ID3global & greenID (second wash) for Australia and Idology for US • Verify identity of players and also monitor existing customer on ongoing basis against the PEP & sanction database • Previously took up to 7 days of verification. Now 2-3 seconds to verify customers • GBG customer since Aug 2
Slide 20: Customer Value
CUSTOMER VALUE Christina Luttrell Glenn Porter SVP Operations | IDology (GBG) Managing Director, Americas | GBG
Slide 21: What Makes GBG Great
WHAT MAKES GBG GREAT We stand apart from Our range of Rapid fraud our competitors capabilities detection 21
Slide 22: Customer Scenario: The Good Guy
CUSTOMER SCENARIO The Good Guy 22
Slide 23: Name, Address, DOB
NAME ADDRESS DOB GBG
Slide 24: GBG
GBG
Slide 25: GBG
GBG
Slide 26: GBG
GBG
Slide 27: GBG
GBG
Slide 28: GBG
GBG
Slide 29: Customer Scenario: The Bad Guy
CUSTOMER SCENARIO The Bad Guy 29
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Slide 31: GBG
GBG
Slide 32: GBG
GBG
Slide 33: GBG
GBG
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Slide 35: Key Takeaways: Customer Value
• Our solutions can be configured for any customer journey • We combine, match and triangulate data through one KEY TAKEAWAYS solution Customer Value • We let customers balance their friction and fraud needs • We’re trustworthy, compliant and adaptable 35
Slide 36: Helping The Rank Group onboard customers
• Helping The Rank Group quickly, simply and compliantly onboard customers with electronic identity verification checks • GBG customer since 2016 • Using GBG Identity solutions • Over 60k online identity checks per year 36
Slide 37: Enabling Global Scale
ENABLING GLOBAL SCALE Mark Mamone Group CIO | GBG
Slide 38: Enabling Growth Through Technology
ENABLING GROWTH THROUGH TECHNOLOGY Geos & Sectors • Ensure global data coverage across economically active and regulated markets that are important to our customers • Products are designed to meet the need of our customers and their markets • Our cloud based product platform scales to meet our custo
Slide 39: Part of an Integrated Suite of Products
PART OF AN INTEGRATED SUITE Client OF PRODUCTS Integration Customer Experience • Microservices Architecture Core Engines • Kubernetes to support deployment, Security scale and management Identity Location Fraud • Cloud native and agnostic • Design with the next-generation in mind eg. Serverless Data
Slide 40: Simple to Consume and Use
SIMPLE TO CONSUME AND USE Customers Developers Integration Reactive UX Our developer portal Identity is part of a large provides access to all that is suite of integrated products Self-Service configuration needed to get started and orchestration RESTful API’s and SDK 40
Slide 41: We're Secure...
WE’RE SECURE… Over 6,000 Accredited to Global secure attacks/intrusions Secure by design the necessary operations centre prevented in 12 standards months 41
Slide 42: ...and Trusted
…AND TRUSTED Multiple layers Global operations Our methodology is of redundancy centre with 24x7 to instrument, & resilience monitoring measure & improve 42
Slide 43: Culture of Innovation
CULTURE OF INNOVATION Photo Photo Biometric Recognition Machine Learning Augmented Intelligence 43
Slide 44: Key Takeaways: Enabling Global Scale
• Our technology is innovative and unique • Our platforms are secure, trusted and hyper scalable KEY TAKEAWAYS • We have a global capability Enabling global scale • Leading levels of accuracy and performance • We are innovative, engaging and commercially astute 44
Slide 45: Turo customer case
• Turo are peer-to-peer car sharing with over 11m users • Known as the AirBnB of car rental with over 11m user • We enable Turo to accurately verify customers identity • GBG customer since 2017 • Using DVLA identity check for name, address and date of birth 45
Slide 46: The Future of Identity
THE FUTURE OF IDENTITY Gus Tomlinson Michael Harmer Group Head of Strategy | GBG CTO Identity, Australia | GBG
Slide 47: Key Themes
KEY THEMES Fraud Regulations Digital economy Technology 47
Slide 48: Strategy in Action
STRATEGY IN ACTION MACHINE DATA LEARNING GROWTH 48
Slide 49: Supercharging Data
SUPERCHARGING DATA Name DOB Address Documents Biometrics / Liveness Mobile Email Location Device One decision (fast & accurate) Behavioural Biometrics Open banking Voice 49
Slide 50: Enabling Identities
ENABLING IDENTITIES Name DOB Address Documents Biometrics / Liveness Mobile Email Location One decision Device (fast & accurate) Behavioural Biometrics Open banking Voice Digital Identities 50
Slide 51: Creating Insights
CREATING INSIGHTS Name DOB Address Documents Biometrics / Liveness Mobile Email Location One decision Device (fast & accurate) Behavioural Biometrics Open banking Voice Digital Identities Insights 51
Slide 52: Technology
TECHNOLOGY Continuous interaction: Golden source of Continuous interaction: Network & analysts confirmed fraud Analysts & AI GBG Analysts Fraud Network Review Machine Learning / Artificial Intelligence 52
Slide 53: Better Customer Experience, More Intuitive Products
Technology • BETTER CUSTOMER EXPERIENCE • MORE INTUITIVE PRODUCTS Insights 53
Slide 54: Growing Regulated Markets, New Fraud Markets
Growing regulated markets New fraud markets New geographic markets 54
Slide 55: Key Takeaways: The Future
• We are the trusted global identity player as evidenced by our customer base • Layered identity is the best way to win in the fight against fraud KEY TAKEAWAYS and compliance The Future • Our technology, data and knowledge means we are uniquely placed • After 30 years we’ve only just started… 55
Slide 56: Closing Remarks
CLOSING REMARKS Dave Wilson CFO & COO | GBG
Slide 57: Delivered by Our Exceptional Team
INTRODUCING CUSTOMER ENABLING THE IDENTITY VALUE GLOBAL SCALE FUTURE Our breadth, depth and GBG enables our With global capability, After 30 years, we’ve triangulation of data is customers to build trust our technology is only just started... a key differentiator in us with their consumers by innova
Slide 58: Q&A
Q&A 58