Doctor Care Anywhere Group PLC · ASX:DOC

Doctor Care Anywhere — Shareholder Meeting (April 2025)

29 slides from Doctor Care Anywhere's shareholder meeting presentation, Apr 30, 2025

  1. Slide 1: Annual General Meeting – Presentations & Addresses

    30 April 2025 Annual General Meeting – Presentations & Addresses Doctor Care Anywhere Group PLC (ASX:DOC, “Doctor Care Anywhere” or “the Company”) releases the presentations and addresses to be given at its Annual General Meeting (“AGM”) today, Wednesday 30 April 2025 at 17:00 (AEST) / 08.00 (BST).

  2. Slide 2: AGM 30th April 2025

    For personal use only AGM 30th April 2025 1 © 2025 Doctor Care Anywhere

  3. Slide 3: Important Notice and Disclaimer

    Important Notice and Disclaimer This presentation is for information purposes only and it is Neither the Company nor any of its directors, officers, not financial product or investment advice. The employees, advisors, associated persons or subsidiaries This presentation may contain forward-looking s

  4. Slide 4: Doctor Care Anywhere Board & Executive Management

    Doctor Care Anywhere Board & Executive Management Board members Appointed John Stier Chair, independent non-executive May 2022 (Chair since March 2023) For personal use only director Matthew Addison Non-executive director October 2024 Sam Shah Independent non-executive director January 2025 David Ra

  5. Slide 5: Chair's Address

    For personal use only Chair’s Address John Stier, Chair 4 © 2025 Doctor Care Anywhere

  6. Slide 6: DCA - A year of growth and progress

    DCA - A year of growth and progress • 2024 - Impressive Financial Improvements For personal use only • Delivered growth vs 2023 across key financial measures • Met all market financial guidance • A strengthened leadership team • New leadership with decades of experience in healthcare, technology, an

  7. Slide 7: Clinician-Led, Product-Driven: Innovating Healthcare Together

    Clinician-Led, Product-Driven: Innovating Healthcare Together The NEW leaders that are driving DCA forward Chairman Non-Executive Director Non-Executive Director Non-Executive Director For personal use only David Ravech Matthew John Stier Dr Sam Shah Addison Chief Executive Officer Chief of Staff Ch

  8. Slide 8: Right Time, Right Strategy – Unlocking Opportunity

    For personal use only Right Time, Right Strategy – Unlocking Opportunity Laura O’Riordan, Chief Executive Officer 7 © 2025 Doctor Care Anywhere

  9. Slide 9: Welcome & agenda

    Annual General Meeting 2025 Welcome & agenda For personal use only  Review of 2024: Key Achievements  Financial Performance Overview  Strategic Priorities for 2025  Growth Opportunities  Closing Remarks 8 © 2025 Doctor Care Anywhere

  10. Slide 10: Our winning formula

    For personal use only Our winning formula £39.3m 711k 284k 650 3.1m Revenue +9% BAU on FY23 Consultations in 2024 Patient Contacts in 2024 Employed Staff Eligible lives 98% Call Answered 24/7 +90% +75 10 Years 90s 365 Day Operation 'Excellent' clinical NPS Score Market Experience Appointment booking

  11. Slide 11: Financial Highlights 2024

    Financial Highlights 2024 Continued improvement in all financial metrics For personal use only Underlying EBITDA £4.4m £39.3m loss reduced to Revenue (A$77.1m) (A$8.6m) £0.5m (A$1.0m) cash in hand at 31 Dec 2024 +9% BAU on FY23 Down from £5.9m in FY23 Sufficient resources through to profitability 58

  12. Slide 12: Drive continued growth

    Drive continued growth Double our revenue and generate at least 15% EBITDA in 3 to 5 years Annual revenue (£m)* Underlying EBITDA (£m) For personal use only 15.0 90 80 10.0 70 5.0 60 50 - 40 FY22 FY23 FY24 3 to 5 Years (5.0) 30 20 (10.0) 10 (15.0) - FY22 FY23 FY24 3 to 5 Years (20.0)  Aim to at lea

  13. Slide 13: Key Priorities

    Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their users, solve For personal use only business challenges, improve health outcomes, reduce costs, unlock new service opportunities. Sign transforma

  14. Slide 14: Key Priorities

    Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their For personal use only users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transf

  15. Slide 15: Strengthen existing client relationships

    Strengthen existing client relationships New proposition development and service expansion will ignite customer and revenue growth Existing client Existing client 3.5 million Pathway navigation to integrated care pathways across For personal use only customers multiple conditions e.g. GLP-1s and Wom

  16. Slide 16: A sustainable business model

    A sustainable business model Lowering our cost to serve and increasing revenue from existing clients will further increase gross margin  3.3m Eligible lives at the end of 2024  Only 1.2m activated lives, leaving 2.1m as further opportunity For personal use only  Average no of consultations per ac

  17. Slide 17: Key Priorities

    Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their For personal use only users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transf

  18. Slide 18: In a pressured market, challenges demand solutions

    In a pressured market, challenges demand solutions. Our business uniquely turns obstacles into solutions and opportunities For personal use only Increased NHS Pressure Struggling NHS service with average primary care Scalable established digital platform wait of 2 weeks to provide additional capacit

  19. Slide 19: DCA's Wide Range of Services = Solution to a Market-Wide Health need

    DCA's Wide Range of Services = Solution to a Market-Wide Health need For personal use only Enhanced clinical support Digital primary care clinical intervention Total population of Digital led triage & 31.3 million total working 68 million pathway navigation population employer’s requiring care from

  20. Slide 20: Key Priorities

    Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their For personal use only users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transf

  21. Slide 21: Margin expansion 1: Gross Margin

    Margin expansion 1: Gross Margin We can further reduce our cost to serve and increase GM % For personal use only Increase skills Mix ppt Increase Currently 60:40 2024 GM 58% GP: Other Clinicians ppt Increase Introduce 10-minute appointments % Appointments moved to 10 mins* *(using 2024 number as bas

  22. Slide 22: Margin expansion 2: Overheads

    Margin expansion 2: Overheads Significant opportunity to reduce non-operating costs 3 to 5 Year Target: For personal use only Non operating costs to reduce from c43% to 20% of revenue. Improve Simplifying the Transformation Procurement efficiency and way we do programme Reduce 3rd party reduce spend

  23. Slide 23: Key Priorities

    Key Priorities – 3 to 5 years Strengthen and expand current relationships Become a more strategic partner to our customers by helping them to delight their For personal use only users, solve business challenges, improve health outcomes, reduce costs, and unlock new service opportunities. Sign transf

  24. Slide 24: Digital infrastructure to enable business growth

    Digital infrastructure to enable business growth Our platform today has the foundations without additional investment For personal use only Security & Flexibility Scalability Interoperability Governance  Modular care  Cloud Services  Open APIs  Regulatory pathways Compliance  Process automation

  25. Slide 25: Differentiated Digital Care Pathways in Primary Care

    Differentiated Digital Care Pathways in Primary Care Delivering scalable, digital-first managed care solutions that improve clinical outcomes & drive cost efficiencies + Smart Pathway For personal use only Navigation + Asynchronous + Digital care consultations pathways + AI triage + Integrated + Ext

  26. Slide 26: Closing comments

    For personal use only Closing comments 25 © 2025 Doctor Care Anywhere

  27. Slide 27: A Business Performing, A Market Undervaluing

    A Business Performing, A Market Undervaluing Proven growth and a sustainable business model. More opportunity to come. For personal use only  DCA has significant growth opportunity  Efficient, Well-Managed, and Cost-Effective business model  Demonstrated consistent strong year on year financial p

  28. Slide 28: Thank you for your time

    Thank you for your time Strengthen and expand current New invigorated leadership For personal use only relationships team Sign transformational new Strong organic growth business Drive continued material margin Sustainable margin & profit expansion improvements Accelerate digital delivery to Innovat

  29. Slide 29: For personal use only

    For personal use only 28 © 2025 Doctor Care Anywhere

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