Lloyds Banking Group plc · LSE:LLOY
Lloyds Banking — Investor Day (February 2021)
14 slides from Lloyds Banking's investor day presentation, Feb 24, 2021
Slide 1: Strategic Review 2021
Classification: Public Strategic Review 2021 William Chalmers Chief Financial Officer 24 February 2021 0
Slide 2: Today's environment brings new challenges and opportunities
Classification: Public Today’s environment brings new challenges and opportunities Our core capabilities Challenges Opportunities Purpose driven, customer Restoring personal and business finances to health Taking a transformational and leading role in focused business model Helping Britain Recover I
Slide 3: Strategic Review 2021: The next evolution of our strategy
Classification: Public Strategic Review 2021: The next evolution of our strategy Our strategy – Building the UK’s preferred financial partner Our enhanced • Core purpose of Helping Britain Prosper, Our customer ambitions capabilities with focus of Helping Britain Recover at the heart of our strategy
Slide 4: Helping Britain Recover: Focused on where we can make a difference
Classification: Public Helping Britain Recover: Focused on where we can make a difference, embedded in the business Helping Britain Recover priorities Supporting our enhanced ambitions £ Help rebuild households’ >6,500 colleagues trained to support customers build their financial resilience financia
Slide 5: Preferred financial partner for personal customers
Classification: Public Preferred financial partner for personal customers Long term vision Leveraging our unique capabilities to meet more of our customers’ needs Capability and opportunity 2021 investment focus Measures of success Largest UK personal customer franchise with multi-brand, multi-chann
Slide 6: Best bank for business
Classification: Public Best bank for business Long term vision Leading digital SME bank; disciplined and strengthened large client proposition Capability and opportunity 2021 investment focus Measures of success Leading SME franchise, with disciplined large corporate business Automate recovery suppo
Slide 7: Modernised technology architecture
Classification: Public Modernised technology architecture Long term vision Efficient, scalable and resilient cloud-based architecture, supporting business transformation Capability and opportunity 2021 investment focus Measures of success Technology platform advanced through GSR3 Mobile app releases
Slide 8: Modernised technology architecture: 'R&D' investment to assess potential
Classification: Public Modernised technology architecture: ‘R&D’ investment to assess potential for step change in customer proposition and efficiency Next-gen technology capabilities developed through partnerships Significant opportunities exist Innovative customer propositions Strategic partnershi
Slide 9: Integrated payments
Classification: Public Integrated payments Long term vision Seizing the payments growth opportunity in our customers’ channel of choice Capability and opportunity 2021 investment focus Measures of success Strong foundations Maintain leading card spend #1 >20% Enhance cards e-commerce & market share
Slide 10: Data-driven organisation
Classification: Public Data-driven organisation Long term vision Leveraging our data proposition to create value for all stakeholders Capability and opportunity 2021 investment focus Measures of success Investment has created strong data capabilities Increase personal customer needs Expand use of da
Slide 11: Reimagined ways of working
Classification: Public Reimagined ways of working Long term vision Purpose-led, future ready and inclusive workforce in a transformed workspace Capability and opportunity 2021 investment focus Measures of success Significant progress during GSR3 Further build our purpose-led culture Colleague engage
Slide 12: Strategic Review 2021: Clear execution in 2021
Classification: Public Strategic Review 2021: The next evolution of our strategy Clear execution in 2021 Delivering sustainable shareholder value • Guidance based on current economic assumptions: Our customer ambitions Our enhanced capabilities - Net interest margin to be in excess of 240bps Moderni
Slide 13: Strategic Review 2021: The next evolution of our strategy
Classification: Public Strategic Review 2021: The next evolution of our strategy Core purpose of Helping Britain Prosper Focused on Helping Britain Recover, in remains unchanged areas where we can make a difference Unlocking co-ordinated growth Supported by our enhanced capabilities opportunities ac
Slide 14: Forward looking statements
Classification: Public Forward looking statements This document contains certain forward looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, p