eClerx Services Limited · NSE:ECLERX
eClerx Services — Investor Day (2026)
17 slides from eClerx Services's investor day presentation, September 2026
Slide 1: Services to CMO
Services to CMO Scott Houchin CMO & Industry Head – Fashion & Luxury Prashant Chaddah Delivery Head - Digital Services Nikesh Prasad Head - MarTech & Analytics
Slide 2: Safe Harbour
Safe Harbour The presentations, videos and all other Investor Day materials have been prepared for informational purposes only. Certain statements contained in these materials may constitute forward-looking statements regarding eClerx's business outlook, growth strategy, market opportunities, client
Slide 3: To customers, every interaction feels simple and effortless
To customers, every interaction feels simple and effortless Whether that is across apps, email, web, media APP EMAIL WEB PAID MEDIA BANKING APP RIDE HOTEL COMMERCE TRAVEL FINTECH Your driver is Your room is Picked for Still planning Salary 3 min away ready you Bali? received Pickup confirmed · Gate
Slide 4: Every interaction depends on an invisible marketing supply chain
But every interaction depends on an invisible marketing supply chain that sits behind it APP EMAIL WEB PAID MEDIA BANKING APP RIDE HOTEL COMMERCE TRAVEL FINTECH Driver 3 min away Your room is ready Picked for you Still planning Bali? Salary received Pickup confirmed · Gate B Add breakfast for $18? B
Slide 5: The customer journey is integrated; but the operating model is not
The customer journey is integrated; but the operating model is not APP EMAIL WEB PAID MEDIA BANKING APP RIDE HOTEL COMMERCE TRAVEL FINTECH Driver 3 min away Your room is ready Picked for you Still planning Bali? Salary received Pickup confirmed · Gate B Add breakfast for $18? Based on your recent br
Slide 6: AI amplifies fragmentation
AI amplifies fragmentation AI lowers the cost of activity—so assets, decisions and agents proliferate. APP EMAIL WEB PAID MEDIA BANKING APP RIDE HOTEL COMMERCE TRAVEL FINTECH Driver 3 min away Your room is ready Picked for you Still planning Bali? Salary received Pickup confirmed · Gate B Add breakf
Slide 7: We run the marketing supply chain so brands behave as one
We run the marketing supply chain – so that brands can behave as one APP EMAIL WEB PAID MEDIA BANKING APP RIDE HOTEL COMMERCE TRAVEL FINTECH Driver 3 min away Your room is ready Picked for you Still planning Bali? Salary received Pickup confirmed · Gate B Add breakfast for $18? Based on your recent
Slide 8: eClerx 4D connected capability model runs the chain end to end
eClerx 4D connected capability model lets us run the chain end to end Data Decisioning Design Delivery Customer Optimization Creative production Customer data platform engagement Tagging & taxonomy Journey mapping Next-best offer Asset management Foundations & segmentation models Data lake & enrichm
Slide 9: Distinct advantage of 4D Model operating the client marketing supply chain
Distinct advantage of 4D Model operating the client marketing supply chain Pure-play Consulting / Agencies analytics integrators eClerx Data Decisioning Design Delivery Sells hours Sells insight Sells transformation Runs the chain Stack agnostic Proven in production Five sectors anchored by top five
Slide 10: The "Run" is 15-20% of CMO budget, but AI will create more opportunity
The “Run” is 15-20% of CMO budget, but AI will create more opportunity. Illustrative marketing budget | Typically 4-7% of company revenue 30–35% 20% 30% 15–20% The marketing organisation Platform licences Media & Advertising Running the chain Brand, PR, events, Adobe, Salesforce, Ad spend across pai
Slide 11: Growth comes from deeper accounts and repeatable industry playbooks
Growth comes from deeper accounts and repeatable industry playbooks Great depth + upside in client base Large addressable Our recipe Each added Data, Decisioning, Design and market Backed by domain, Delivery multiplies the account same playbooks 5 58% 30% $56bn 10% CAGR forecast to 2030 Playbooks ac
Slide 12: The state of AI adoption & evolution in the CMO office
The state of AI adoption & evolution in the CMO office Adoption 80%+ Readiness 8% What makes adoption hard Fragmented data Isolated AI & Connected AI Autonomous agents workflows operations Context engineering required The transformation work required to get there Agents remain task-level Data Decisi
Slide 13: Top FinTech company – Scaling global marketing operations
Top FinTech company – Scaling global marketing operations Business problem Value delivered Fragmented – markets, stakeholders, stacks, agencies 30% 40% reduction in client Faster time to market Scaling 400m+ 170+ TCO for campaigns customers markets | Investor Day 2026 13
Slide 14: Top global bank – Activating MarTech stack for acquisition
Top global bank – Activating MarTech stack for driving bank, wealth and card acquisition Business problem Value delivered Inconsistent tracking of customer’s brand interactions 100k+ +20% Lack of personalization incremental accounts conversion via acquired in 2025 personalization Underutilized MarTe
Slide 15: Top sportswear brand – Market360 turns channel signals into sell-out growth
Top sportswear brand - eClerx Market360™ turns channel signals into sell-out growth Business problem Value delivered 20% Track competition price & promotions 500+ 45 25+ $100M websites markets competitors Improvement in Revenue uplift on global SKU digital shelf availability program | Investor Day 2
Slide 16: Top high tech brand – GTM campaign solution powered by FLUiiD4
Top high tech brand – GTM campaign solution powered by FLUiiD4 AI platform Business problem Value delivered How to create and personalize product lifestyle 6x campaigns across all countries 1200+ 30 120 100k+ products markets personas Product assets Increased produced per year personalization with A
Slide 17: Thank you
Thank you