Insurance Australia Group Ltd · ASX:IAG
Insurance Australia — Shareholder Meeting (October 2026)
11 slides from Insurance Australia's shareholder meeting presentation, Oct 22, 2026
Slide 1: CEO Address – 2026 Annual General Meeting
CEO Address Nick Hawkins Managing Director and Chief Executive Officer 2026 Annual General Meeting 22 October 2026
Slide 2: Important information
Important information This presentation contains general information current as at 22 October 2026 (unless otherwise stated) and is not a In addition, there are particular risks and uncertainties associated with implementation of IAG’s strategy and related recommendation or advice in relation to any
Slide 3: FY26 outcomes demonstrate strategic focus
FY26 outcomes demonstrate strategic focus Financial strength and Supporting customers operational excellence & communities Gross Written Premium Underlying Insurance Profit Return on Equity Customers Claims paid $18,412m $1,578m 13.9% ~9.5m ~$12.4bn (up 7.6%) (up 2.3%) (up 190bps on FY21) (up ~1m on
Slide 4: Ambition 2030
Ambition 2030 We make the world a Delivered through leading Customer Community safer place for 33 million owned and partner brands 11m+ Customers Leading advocacy Australians and 55 tNPS role in risk New Zealanders $25bn+ GWP reduction People Shareholder High performing ROE 15%+ culture High single-
Slide 5: Delivering against ambitious targets: FY21–FY26 progress
Delivering against ambitious targets FY21 – FY26 progress $18.4bn 12.6 18.4 $1,552m 1,007 1,552 $1,578m 1,095 1,578 Gross Written Premium Reported Insurance Profit Underlying Insurance Profit up 46% up 54% FY21 FY26 up 44% FY21 FY26 FY21 FY26 9.5 11.6% 9.5m 13.9% 8.5 13.9 12.7 11.6 12.0 Admin ratio
Slide 6: Our refreshed strategy
Our refreshed strategy Our Purpose We make your world a safer place Our Strategy A stronger IAG helping more of Australia and New Zealand Our Priorities Customer Insurance Future Fit Exceptional Obsession Excellence Operations People Our Values Honest Easier Act and Reimagine Treat everyone and upfr
Slide 7: IAG's Ambition 2030 winning formula
IAGʼs Ambition 2030 winning formula Market leader Protecting more customers across Mid-single digit Australia and GWP growth New Zealand Data Leading brands Customer Member-based retail brands, intelligence and strong commercial brands, sophisticated 15%+ leading products, and underwriting omnichann
Slide 8: Our technology transformation supports Ambition 2030
Our technology transformation supports Ambition 2030 Scaled Modern Delivering the Future AI Acceleration Platform Delivered Customer experience Deploy • Retail Enterprise Platform for our people complete, extension to RACQ, • Optimised for generative search and chat RACV underway Making AI tools ava
Slide 9: Our distribution model features leading brands
Our distribution model features leading brands Maintaining Customer presence and search, quote and relevance wherever buy assisted customers chose by AI to engage with insurance Broker Annual General Meeting | 22 October 2026 9
Slide 10: Strong foundations with ~60% of revenue from leading member organisations
Strong foundations with ~60% of revenue from 4 leading member organisations Reach AU-wide excl Victoria Victoria Queensland NZ-wide Members 3.3m 2.3m 1.7m NA Term Owned + in perpetuity In perpetuity 25 years (from 2025) + options Owned Customers ~4m ~1.4m ~ 870k ~800k FY26 GWP ~A$6.0bn ~A$2.3bn ~A$1
Slide 11: FY27 guidance
FY27 guidance1 GWP growth Reported insurance margin 5% to 8% 14.5% to 16.5% Reflects premium increases that cover claims inflation combined This assumes: with direct customer and volume growth, along with: • FY27 natural perils allowance of $1,491m, in line with • Underlying growth in AU and NZ reta
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