Citizens Financial Group, Inc. · NYSE:CFG
Citizens Financial — Shareholder Meeting (April 2016)
18 slides from Citizens Financial's shareholder meeting presentation, Apr 28, 2016
Slide 1: 2016 Annual Meeting
2016 Annual Meeting April 28, 2016
Slide 2: Making financial progress while making a difference
Making financial progress while making a difference Good Financial Performance Grew Adjusted earnings per diluted share 13%* to $1.61, versus 2014; generated positive Adjusted operating leverage of over 3%* Improved market share in key areas such as middle market, commercial real estate, mortgag
Slide 3: Making financial progress while making a difference
Making financial progress while making a difference Customers Delivered broadly stable customer satisfaction scores in Commercial and Consumer and enhanced the foundation for continued improvement Received numerous external awards and recognition Colleagues Continue to attract top-level talent
Slide 4: Delivered attractive balance sheet and revenue growth in 2015
Delivered attractive balance sheet and revenue growth in 2015 FY15 vs. FY14 A scaled platform well-positioned to drive value Strong loan growth Growing revenues faster Lower NIM compression (Average total loan growth) (Core revenue growth(1)) (Core net interest margin change(1)) CFG Peer average ` 8
Slide 5: With continued focus on expense control and improving returns
With continued focus on expense control and improving returns FY15 vs. FY14 Well-controlled expenses Efficiency improvement Accelerating profitability (Core noninterest expense(1) change) (Core efficiency ratio(1) change) (Core net income available to common stockholders(1) change) 10.1% 224 bps 108
Slide 6: Continue to strengthen the risk and regulatory framework
Continue to strengthen the risk and regulatory framework Regulatory Step-change improvement in CCAR capabilities – Integrated capital planning – Deepened expertise in stress testing and modeling – Achieving non-objection to 2015 submission reflects significant effort and progress, with room for fu
Slide 7: We remain focused on our key stakeholders
We remain focused on our key stakeholders Communities Regulators Customers Investors Colleagues With customers at our cultural heart 6
Slide 8: Getting to top performing
Getting to top performing Our plan has clear objectives for each stakeholder Achieve current targets, then raise the bar Investors Strive for consistency in performance, limit tail risk Target attractive high pay-out ratio; steady and growing dividend Continue to improve customer satisfactio
Slide 9: Key messages
Key messages Citizens is an attractive franchise with great potential ─ We have a plan to become a top-performing regional bank ─ To date, we are executing well against that plan ─ We are mindful of building it ‘right’ for the long-term while delivering tangible financial improvement near-term 2
Slide 10: Matters submitted for stockholder vote
Matters submitted for stockholder vote 9
Slide 11: Citizens Financial Group, Inc.
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Slide 12: Appendix
Appendix 3% Citizens Financial Group, Inc.” W
Slide 13: Forward-looking statements
Forward-looking statements This document contains forward-looking statements within the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward-looking statement. These statements often include the words “believes,” “expects,” “
Slide 14: Non-GAAP Financial Measures
Non-GAAP Financial Measures Non-GAAP Financial Measures This document contains non-GAAP financial measures. The table below presents reconciliations of certain non-GAAP measures. These reconciliations exclude restructuring charges and/or special items, which are usually included, where applicable, i
Slide 15: Non-GAAP Reconciliation Table
Non-GAAP Reconciliation Table (Excluding restructuring charges and special items) $s in millions, except per share data FOR THE YEAR ENDED DECEMBER 31, 2015 2014 2015 Change from 2014 Core net interest income, excluding special items: Net interest income (GAAP) $3,402 $3,301 Less: Special items - -
Slide 16: Non-GAAP Reconciliation Table
Non-GAAP Reconciliation Table (Excluding restructuring charges and special items) $s in millions, except per share data FOR THE YEAR ENDED DECEMBER 31, 2015 2014 2015 Change from 2014 Core net income, excluding restructuring charges and special items: Net income (GAAP) G $840 $865 Add: Restructuring
Slide 17: Non-GAAP Reconciliation Table
Non-GAAP Reconciliation Table (Excluding Chicago Divestiture) $s in millions FOR THE YEAR ENDED DECEMBER 2015 Change from 31, 2014 2015 2014 Core net interest margin, excluding Chicago adjustment: Average interest earning assets (GAAP) $122,950 $116,187 Less: Estimated - Chicago adjustment - 516 Ear
Slide 18: Citizens Financial Group, Inc.
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Citizens Financial Group — Shareholder Meeting (April 2016) on 6ix