Mattress Firm Holding Corp

Mattress Firm — Investor Day (June 2014)

115 slides from Mattress Firm's investor day presentation, Jun 12, 2014

  1. Slide 1: June 12, 2014

    June 12, 2014 1

  2. Slide 2: Forward Looking Statements and Non-GAAP Information

    Forward Looking Statements and Non-GAAP Information This presentation contains forward-looking statements within the meaning of federal securities laws, that are subject to risks and uncertainties. All statements other than statements of historical fact included in this presentation are forward-look

  3. Slide 3: Welcome

    Welcome Alex Weiss Senior Vice President of Finance 3

  4. Slide 4: Discussion Overview

    Discussion Overview . Industry & Key Trends . Best-in-Class Retailer . Relative Market Share Model . Growth Plan . Strategic Opportunities . Financial Review & Guidance . Store Tour 4

  5. Slide 5: #1 Mattress Specialty Retailer

    #1 Mattress Specialty Retailer #1 Largest Footprint Best in Class Market Share Doubled store count in 3 years(1) >90% of stores in markets where we have #1 market share(2) 1,467 locations(1) Sales Growth Store Unit Growth Adj. EBITDA Growth(3) $139mm $1,274mm 1,467 2010 LTM 14Q1 2010 LTM 2010 LTM $5

  6. Slide 6: Investment Thesis

    Investment Thesis Compelling Industry Dynamics . Long term stability and consistent growth . Fragmented industry with no national chain . Pent-up demand with 80% replacement Best-in-Class Specialty Retailer . Largest footprint . >90% stores in markets where company is #1 . Unique selling proposition

  7. Slide 7: Industry & Key Trends

    Industry & Key Trends Steve Stagner President & Chief Executive Officer 7

  8. Slide 8: Consistent Track Record of Industry Growth

    Consistent Track Record of Industry Growth . Long-term industry growth CAGR of approximately 5% . Quick bounce back following recessions 2015(2) U.S. Wholesale Bedding Sales Significantly Rebound After Prior Recessions(1) billions) . 2.5% expected growth in 2014 and 5.5% growth in $4 4 $4.6 $4.6 $4.

  9. Slide 9: Shift towards Specialty Mattress Retailers

    Shift towards Specialty Mattress Retailers . Consumers demand expertise and prefer convenience . Mass merchants not meaningful industry participants. Internet primarily used for consumer research Mattress Specialty Retailers Taking Market Share(1) Furniture Retailers Department Stores 5% Other 14% D

  10. Slide 10: Significant Pent-Up Demand

    Significant Pent-Up Demand . Unit growth has been atypical since the last recession as lower-end consumers continue to struggle and manufacturer advertising is below peak levels . Approximately 80% of mattress sales are replacement (1) . Approximately 65% of beds are more than eight years old Wholes

  11. Slide 11: Consistent Increase in Average Unit Price

    Consistent Increase in Average Unit Price . Technological benefits and manufacturer advertising have helped increase the Average Unit Price (“AUP”) at an approximately 4% CAGR since 1994 . Continued price growth potential exists within the industry Wholesale Mattress and Foundation AUP(2) (3) $198.7

  12. Slide 12: Key Drivers of Bedding Sales

    Key Drivers of Bedding Sales . Bedding sales are most correlated with Consumer Sentiment and Gross Domestic Product Bedding Sales vs. Consumer Sentiment(1)(2) Bedding Sales vs. GDP Growth(1)(3) 80 100 120 5% 10% 15% 2% 3% 4% 5% 6% 5% 10% 15% 20 40 60 -10% -5% 0% '94 '95 '96 '97 '98 '99 '00 '01 '02 '

  13. Slide 13: Housing Less Correlated with Bedding Sales

    Housing Less Correlated with Bedding Sales . The replacement nature of the bedding industry has shielded it from much of the volatility experienced in the housing market Bedding Sales vs. Housing Starts Bedding Sales vs. Housing Prices 1,500 2,000 2,500 5% 10% 15% 250 300 350 400 5% 10% 15% 500 1,00

  14. Slide 14: Macro Trends: Consolidation, Innovation & Sleep

    Macro Trends Consolidation, Innovation & Sleep 14

  15. Slide 15: Trend #1: Industry Consolidation

    Trend #1: Industry Consolidation Top 8 Retailers Top 5 Manufacturers . Top retailers and manufacturers continue to consolidate Other Other Other Other 2010 2013 2012 2007 Top 8 24% Top 8 31% Top 5 73% Top 5 63% 15 (1) Source: Furniture Today Bedding Yearbook Data

  16. Slide 16: Trend #2: Product Innovation

    Trend #2: Product Innovation Temperature Management Personalization. Phase-change components . Breathable mattress borders . Heating/cooling technology. Customize comfort . Customize temperature . Self-adjusting components (comfort / adjustable) Designer Aesthetics Hybrids . Infusion of color . Opti

  17. Slide 17: Trend #3: Sleep Awareness

    Trend #3: Sleep Awareness . Searches for sleep, relative to the total number of searches done on Google over time, have gone up . Prevalent media coverage in outlets such as the Huffington Post, BBC and morning shows Interest Over Time for the Search Term Sleep The numbers on the graph reflect how m

  18. Slide 18: Consumer Research

    Consumer Research The art & science of retail 19

  19. Slide 19: Consumer Research

    Consumer Research . Ipsos DuraTrend Study . 35 year-long study of U.S. durable goods purchases . Interview an average of 40,000 adults every month about their durable goods purchases in the last month . Ten months of data: May 2013 – February 2014 . 7,316 mattresses 405,485 survey respondents . All

  20. Slide 20: The Mattress Industry Consumer

    The Mattress Industry Consumer Average Age 51 Average Retail Price % Home Owner (units) Median HH Income $712 65% ~$50k 1x Buyer $502 Replacement $870 Units Influencer Dollars 21 Source: Ideaology – Ipsos DuraTrend Findings for Mattress Firm, May 2013 – February 2014 Female Male

  21. Slide 21: Mattress Spending Trends

    Mattress Spending Trends % of Mattress Spending by Age Group % of Mattress Spending by Average Salary (in thousands) 30% 35% 40% 15% 20% 25% 20% 25% 30% 0% 5% 10% 0% 5% 10% 15% <25 25-34 35-44 45-54 55-64 >64 <$25 $25-50 $50-100 $100-150 >$150 Mattress Firm target audience 22 Source: ISPA

  22. Slide 22: Customer PRIZM Segmentation

    Customer PRIZM Segmentation MFRM Core Consumer 35-54 years old > $75K household income. Majority are married and homeowners . Education . Graduate Plus . Employment . Management . Shop At . Saks, Thomasville, JCrew, Nordstrom, Talbots, Zappos, Amazon . Lifestyle Preferences . Country club sports, bo

  23. Slide 23: Attributes Driving Mattress Selection

    Attributes Driving Mattress Selection . A majority of the dollar share is driven by comfort and price 60% 70% 40% 50% Share 10% 20% 30% Dollar 0% Comfort Price Brand Features Size 24 Source: Ideaology – Ipsos DuraTrend Findings for Mattress Firm, May 2013 – February 2014

  24. Slide 24: Unit Share vs. Dollar Share

    Unit Share vs. Dollar Share 60% . While half of all unit sales are under $500, only 17% of dollar sales fall in this segment . 56% of all dollar sales are $1,000+, with half of those being $2,000+ 50% Mattress Firm target audience 30% 40% 10% 20% 0% Unit Share Dollar Share 25 <$100 - $499 $500 - $99

  25. Slide 25: Mattress Spending Trends

    Mattress Spending Trends % of Spending by Retail Price Point % of Mattress Spending by Bed Size 30% 35% 40% 45% 15% 20% 25% 20% 25% 30% 35% 0% 5% 10% 0% 5% 10% 15% <$500 $500-$1,000 $1,000-$2,000 >$2,000 Twin Full Queen King Other 26 Source: ISPA

  26. Slide 26: Attributes Driving Retailer Selection

    Attributes Driving Retailer Selection . although much higher 40% Price is the biggest driver of retailer selection, less so with priced purchasers . Mattress Firm captures traffic with prices, location and advertising, and then provides selection and knowledgeable sales associates to drive ticket 30

  27. Slide 27: Ticket Average

    Ticket Average . Specialty category commands a >20% premium on average ticket . Mattress Firm commands an additional 10% over the specialty category $1,000 $1,200 $800 $400 $600 $0 $200 28 MFRM Specialty Furniture Dept. Internet Source: Ideaology – Ipsos DuraTrend Findings for Mattress Firm, May 201

  28. Slide 28: Replacement

    Replacement 26+ . 65% of the mattresses being replaced are over 8 years old . Opportunity to educate consumers on proper replacement cycle 15-25 years years 65% 9-14 years 1-8 years 29 Source: Ideaology – Ipsos DuraTrend Findings for Mattress Firm, May 2013 – February 2014

  29. Slide 29: Best-in-Class Retailer

    Best-in-Class Retailer Ken Murphy Chief Operating Officer 30

  30. Slide 30: Leader in a Fragmented Industry

    Leader in a Fragmented Industry . Mattress Firm is the #1 Mattress Specialty Retailer by store count, sales, growth and market share . Fragmented: Top 10 participants accounted for less than 33% of total market revenues in 2014(2) Top Mattress Specialty Retailers(1) Rank Company 2013 Stores 2013 Sal

  31. Slide 31: The Emerging Conversation (Manufacturer and MFRM)

    The Emerging Conversation (Manufacturer and MFRM) . A measurement of overall interest on Google . Interest appears to follow advertising investment . The gap between Mattress Firm and manufacturers is closing Interest Over Time for Bedding Manufacturers and Mattress Firm Search Terms # 1 Recession #

  32. Slide 32: The Emerging Conversation (Retailers and MFRM)

    The Emerging Conversation (Retailers and MFRM). Mattress Firm is poised to become the largest voice in the industry Interest Over Time for Bedding Retailers and Mattress Firm Search Terms Recession Select Comfort Mattress Firm Sleep Train Sleepy’s 33 Source: Google Trends June 2014

  33. Slide 33: Differentiated Customer Experience

    Differentiated Customer Experience Buying Process Happiness Guarantee Best Brands. Best Prices. Selection Awareness Consideration Purchase Service Loyalty Demand Creation Extensive Training Red Carpet Delivery 34

  34. Slide 34: Company Drivers of Growth

    Company Drivers of Growth TRAFFIC MARGIN Ad $$ Real Estate Building Value vs. Discounting Merchandising Same Store Margin Repeat/Referral Customer Experience REVENUE Growth Product Expertise Pricing Step-Up Add On Compensation 35 TICKET UNITS

  35. Slide 35: Marketing

    Marketing Karrie Forbes Executive Vice President of Marketing 36

  36. Slide 36: Mattress Firm

    37 MarTREssFIRM

  37. Slide 37: Apathy

    Apathy 38 Source: Ideaology – Ipsos DuraTrend Findings for Mattress Firm, May 2013 – February 2014

  38. Slide 38: Go to Market Model

    Go to Market Model . Our mission is to target the right audience at the right time with the best message by market based upon research, localized dynamics and data. 39

  39. Slide 39: Advertising Growth

    Advertising Growth Total Advertising to Sales % (A:S) Leverage and Advertising Spend $120 14% In Millions A:S 13.1% 11.8% $100 12% 13% 11.4% 9 0% $60 $80 9% 10% 11% 9.0% 6.8% 7.8% 8.5% 8.7% 8.7% $20 $40 7% 8% $- 5% 6% 2005 2006 2007 2008 2009 2010 2011 2012 2013 40

  40. Slide 40: Marketing Mix – Traditional vs. Targeted

    Marketing Mix – Traditional vs. Targeted In-Store Other . Targeted advertising makes up approximately 25% of our advertising spend Online In Research Agency Targeted Direct Mail Social PR Mobile Local Sponsorships Radio TV Traditional 41 Print Out of Home

  41. Slide 41: Targeted Groups and Life Moments

    Targeted Groups and Life Moments 42

  42. Slide 42: Shift Towards Targeted Advertising

    Shift Towards Targeted Advertising 43

  43. Slide 43: Brand Message Pillars

    Brand Message Pillars DIFFERENTI SLEEP HAPPY 44

  44. Slide 44: Differentiated Message Elements

    Differentiated Message Elements Differentiate Drive Traffic Memorable Song Grand Opening Strategy Meaningful Tagline Price & Item Promotions Trusted Spokespeople Holiday & Urgency Events Demand Creation Compare Side by Side Charity & Community #1 Tempur-Pedic Retailer 45 Comfort By Color Sleep Happy

  45. Slide 45: Community Connection

    Community Connection National Focus Local Giving 46

  46. Slide 46: Engage

    Engage Digital Search Landing Page Online Ads Email Digital Billboard Social Reviews Website Mobile Chat Blog Email Newsletter Ask MF Social awareness consideration purchase service loyalty og PR Radio Word of Mouth Direct Mail POP/Store Call Center Call Center Friends & Family FRN Spokespeople /Res

  47. Slide 47: Strategic & Targeted Engagement

    Strategic & Targeted Engagement MARCH APRIL MAY JUNE JULY AUGUST SEPT BRAND Spring Forward Replace 8 & Product Mom 2.0 Summit Weddings Mattress Shopping Moving; Kids & Sleep CAUSE Veterans & Better Sleep Initiatives Shelters & Food Banks Local School Involvement EXEC VISIBILITY/ THOUGHT Sleep Happy

  48. Slide 48: Merchandising

    Merchandising Craig McAndrews Executive Vice President of Merchandising 49

  49. Slide 49: Merchandising Approach

    Merchandising Approach . Differentiated and trademarked . Minimizes customer confusion . Enhances consumer’s trust and brand recognition . Increases conversion and average sales ticket 50

  50. Slide 50: All the Best Brands

    All the Best Brands % Slots % Mix C. (1) Contour Cloud Breeze Brand Matrix Mix Matrix TY ACC 10% Core Estate Hybrid SPECIALT 34% 41% Sealy Posturepedic Hybrid Optimum Beautyrest World Class TIONAL Serta iComfort CONVENT 66% 49% H&R H&R Select H&R 51 <$500 >$1999 $1000-1999 $500-999 14 14 19 15 (1) I

  51. Slide 51: Mattress Firm Outperforms in Luxury

    Mattress Firm Outperforms in Luxury 40% 30% 35% 20% 25% Industry 10% 15% MFRM 0% 5% <$500 $500 $1000 $1000 $2000 >$2000 52 - - Source: ISPA Mattress Firm target audience

  52. Slide 52: New Product Program

    New Product Program Tempur-Pedic Stearns & Foster . Improved contemporary . luxurious hand- appearance and design . Expansion of cooling technology across product line . Innovative removable cover Enhanced look and introduction of hand tufted design . Introduction of cooling fabrics . Placement of H

  53. Slide 53: Buying Experience

    Buying Experience Cutting through the clutter 54

  54. Slide 54: A Better Way to Buy A Mattress

    A Better Way to Buy A Mattress Comfort by Color Customer-centric Buying Process Happiness Guarantee 3rd Party Financing Red Carpet Delivery Customer-driven Improvement 55

  55. Slide 55: The Human Capital Advantage

    The Human Capital Advantage g Creating a high-performance culture 56

  56. Slide 56: Talent Acquisition

    Talent Acquisition From MFRM Field 92% Avg. Team Tenure Efficiency & Effectiveness 6 3 Talent Team 6.3yrs 11% Monthly 51% Total 65% Involuntary Profile system Sales Turnover Turnover Sy 10% 40% 30% 20% lent Mix 57 Campus Referral Digital Walk in/Other Ta M

  57. Slide 57: Talent Development

    Talent Development First Year. Committed to relevant & scalable training . Career path progression creates highly developmental environment Training 250+ Ongoing Training 75+ 1:1 Hours Hours Store Manager earnings based on individual results + store sales Area Manager first multi-unit management opp

  58. Slide 58: Talent Retention

    Talent Retention 31% 1:4 Performance Matters Total Turnover 23% 1:Deeply Connected Voluntary Turnover 2% Leadership 59 Culture Counts Turnover Note: Turnover is an annualized metric

  59. Slide 59: Distribution & Systems

    Distribution & Systems The next wave of competitive advantage 60

  60. Slide 60: Distribution Strategy

    Distribution Strategy Distribution Centers Same Day Capacity Current State Delivery Window Transactions Delivered 62 p y 72% 40% 3hr Goal: Same Day Delivery Nearly Anywhere in the Continental US by 2016 Standard Delivery Nationwide Capacity 3rd Party DC 61

  61. Slide 61: ERP Rollout

    ERP Rollout . Strategic approach to rolling out new ERP platform . Rollout is progressing as planned, with greater than 600 stores currently on the system . Rollout completed by the end of Fiscal 2014 1,400 1,600 250 Stores Converted Cumulative 1,000 1,200 150 200 Warehouses ses Converted 600 800 10

  62. Slide 62: Real Estate

    Real Estate The emerging differentiator 63

  63. Slide 63: Competitive Real Estate Platform

    Competitive Real Estate Platform Doubled 158 136 102 1,215 1,361 1,467 1,200 1,400 Company-Operated Franchisee-Operated Store Count Since 2010 Convenient and Prominent Locations 729 1,057 1,225 1,365 82 128 674 857 400 600 800 1,000 592 0 200 2010 2011 2012 2013 LTM 14Q1 . Average size: 4,800 sf . 8

  64. Slide 64: Attractive Stores

    Attractive Stores a 8 @ MATTRESS Fil IRM.

  65. Slide 65: Fayetteville, AR - Before

    Fayetteville, AR - Before 66

  66. Slide 66: Fayetteville, AR - After

    Fayetteville, AR - After eee MATTRESSFIRM 67 MATTRESSFIRM

  67. Slide 67: Fort Meyers, FL - Before

    Fort Meyers, FL - Before 68

  68. Slide 68: Fort Meyers, FL - After

    Fort Meyers, FL - After MarTREssFIRM

  69. Slide 69: Tucson, AZ - Before

    Tucson, AZ - Before 7 MarTRESSFIRM

  70. Slide 70: Tucson, AZ - After

    Tucson, AZ - After n MarTRessFIRM

  71. Slide 71: Relative Market Share

    Relative Market Share Creating advantage through scale 72

  72. Slide 72: Profitability and Relative Market Share

    Profitability and Relative Market Share RMS= Company Market Share Top Competitor’s Market Share Financial Impact of RMS RMS Leverage Areas. Generate traffic . Higher customer conversion / retention . Improved site selection . Advertising . Recruiting / training . Warehouse . Increased profits . Deli

  73. Slide 73: Relative Market Share Model

    Relative Market Share Model Market Penetration Store Count Stores per Capita 105 stores 65 stores Case Study: Houston 2009 2013 Incremental Advertising Market Profitability ADV Spend per Adj. EBITDA Adj. EBITDA Margin 1:98k 1:62k Driving Profitability ADV per Capita $5.6mm $12.5mm $14.3mm $29.6mm 19

  74. Slide 74: Market Penetration Highly Correlated to Profitability

    Market Penetration Highly Correlated to Profitability(1) 19.8% 13.2% 13.7% $1.0mm $1.0mm $1.3mm 4.8% Market Level Adjusted EBITDA(2) Occupancy 12.0% Occupancy 14.5% $0.41 $0.75 $1.33 $1.58 $0.9mm Sales per Store(2) Advertising $ Occupancy 21.0% Occupancy 14.6% Developmental Leadership Fortress - Rec

  75. Slide 75: EBITDA vs. Market Penetration 2013

    EBITDA vs. Market Penetration 2013 . Represents (1) 30.0% all markets in the chain . Relationship between store penetration and market level EBITDA 20.0% 10.0% TDA 0.0% - 50 100 150 200 250 300 EBIT (thousands) 20.0% -10.0% 76 -20.0% Store Penetration (1) Circle size represents market level EBITDA D

  76. Slide 76: Growth Plan

    Growth Plan High growth opportunity 77

  77. Slide 77: Highly Achievable Growth Plan

    Highly Achievable Growth Plan Growth Drivers Existing Markets Franchise Acquisitions Alternate Channels Primary Secondary Test Concepts . 70% existing . 30% new . Existing franchisees . Market . Segmented brands . Proprietary . E-commerce . Special events Legacy program . Limited leaders . Tuck-ins

  78. Slide 78: Continued Store Growth

    Continued Store Growth(1) (1) . Border to border and coast to coast 79 (1) Includes franchise locations; as of April 29, 2014

  79. Slide 79: Penetration by State

    Penetration by State(1) Fortress 1:<90k Leadership 1:90k – 170k Development 1:>170k 80 (1) Based on fiscal year 2013 results, including 91% of total stores (excluding markets not branded as Mattress Firm and markets open less than one year)

  80. Slide 80: Stores Located in Fastest Growing Cities

    Stores Located in Fastest Growing Cities Rank City Population Growth Rate Unemployment Rate Median Salary MFRM Presence Recent Acquisition 1 Austin 2.50% 4.89% $64,000 . . 2 Raleigh 2.15% 5.69% $64,800 . 3 Phoenix 1.67% 6.40% $64,200 . . 4 Dallas 1.91% 5.83% $66,700 . . 5 Salt Lake City 1.33% 4.00%

  81. Slide 81: Proven Acquisition Track Record

    (1) Proven Acquisition Track Record 36 stores 5 stores Blue Ocean Franchise 26 stores 14 stores 10 stores Yotes Franchise 13 stores Austin, Dallas, Houston, San Antonio, Las Vegas 2007 Birmingham 2007 Phoenix 2006 Las Vegas 2007 St. Louis 2007 Houston 2007 40 stores Online Retailer 8 stores PEAK Mgm

  82. Slide 82: Traditional Acquisition Playbook

    Traditional Acquisition Playbook People Store Market & Products Readiness Leverage . Cultural event . Merchandise . Buying process . POS conversion . Signage . In-store materials . Warehouse . Delivery . Advertising Best Practices/Enhancements/Talent Assessment . Training . Store design . Management

  83. Slide 83: Successful Acquisition Integration

    Successful Acquisition Integration . Former Mattress Giant stores demonstrated strong comp results post rebranding Monthly Store Average Post Rebranding $100, 000 $110,000 Current Year Sales per Store Prior Year Sales per Store $100,000 Current Year Sales per Store Prior Year Sales per Store (1) Pos

  84. Slide 84: Mattress Giant Acquisition Case Study

    Mattress Giant Acquisition Case Study . RMS model and increase in advertising allowed Mattress Firm stores within close proximity to Mattress Giant stores to face minimal cannibalization as a result of the acquisition. Study of all "Close Proximity" locations in 7 markets . 79 locations were within

  85. Slide 85: Organic Growth Plan Through 2018

    Organic Growth Plan Through 2018 . Expansion primarily through new stores in existing and surrounding markets . Focus on new markets that lack dominant specialty mattress retailer . Long-term potential for at least 3,000 stores in the United States 3,000+ 3000 Store Unit Growth Growth Plan (% of Sto

  86. Slide 86: Multiple Retail Brands

    Multiple Retail Brands Expanding share with segmentation 87

  87. Slide 87: Segmentation Strategy

    Segmentation Strategy Extend Defend Served Other . Market share . Market level profitability . Real estate encroachment . Suppliers’ alternate distribution Market Share (30%) # 3 (9%) (21%) . Store unit runway . Sales lost to 2nd shop Top 5 MFRM Market Share (+24%) # 2 (16%) Organic Opportunity Segm

  88. Slide 88: Consumer Shopping Preference

    Consumer Shopping Preference #12 #1 #1 Choice Choice Choice When Shopping for GOOD When Shopping for BETTER When Shopping for BEST 22% 21% 57% 1. 2. Select Comfort 1. 2. Misc 1. Misc 2. Sam’s Club 89 3. Misc. 3. Rooms to Go 3. Beds-Beds-Beds Source: America’s Research Group Note: Percentage represen

  89. Slide 89: Multiple Brand Case Studies

    Multiple Brand Case Studies A variety of retailers have deployed a multi-brand strategy to protect their core brand, and pursue unique segments of the market place. Multiple brands allow you to: Target a unique customer with a differentiated value proposition . Minimize cannibalization of your core

  90. Slide 90: Brand Positioning

    Brand Positioning High Opportunity Typical Service e/Experience Competitive Entry Point Service $$$$$ $ Low Price 91 Point

  91. Slide 91: Introducing...MattressPro

    Introducing...MattressPro 92 MarTressFIRM

  92. Slide 92: Differentiated Positioning

    Differentiated Positioning Positioning Quality/Service Value/Velocity Demo/Target 25-64, $75k+ HHI 18-54, $35k-$75k HHI Product Selection Best Brands We bought it all In-Store Experience Comfort by Color ProPicks Service Happiness Guarantee ProPlus 93

  93. Slide 93: Brand Pyramids

    Brand Pyramids Billion Dollar Buying Power America’s #1 Mattress Store Brand Uniqueness When manufacturer’s competeYou save! Comfort by Color Happiness Guarantee Replace Every 8 Customer Incentive Customer We’ll help you find the right bed and you’ll wake up feeling great! Save Money. Sleep Happy. P

  94. Slide 94: Potential Market Test

    Potential Market Test TEST experience . Quality & Service . . Expertise & Technology . Service Experience . Expert Match TEST Service/Ex . Value & Velocity . Compete Happiness Guarantee . Comfort by Color Price Point Manufacturers . Special Purchase Shared Services Back Office: HR, Accounting IT Ope

  95. Slide 95: Exclusive Brands

    Exclusive Brands Differentiate and innovate 96

  96. Slide 96: Growth Through Exclusive Brands

    Growth Through Exclusive Brands Mattresses Pillows . Sold under Hampton & Rhodes and YuMe brands . Innerspring, wrapped coil and specialty models . Priced at from <$500 - >$1,999 . Sold under Lux Living brand name . Collection of six pillows (specialty foam and scented) . Priced $79 - $129 Furniture

  97. Slide 97: Growth Through Exclusive Brands: Current Results

    Growth Through Exclusive Brands Current Results . Exclusive Brand Retail Sale Mattresses Add Ons 2013 Sales $203M . Includes mattresses, pillows and newly introduced furniture program millions $17 $150 $200 $250 . ~17% of retail sales in $98 $186 $0 $50 $100 Future Opportunity 2011 2013 . Expansion

  98. Slide 98: Omni-channel

    Omni-channel Expanding our reach 99

  99. Slide 99: Omni-Channel Development

    Omni-Channel Development MattressFirm.com Olejo.com Multi-Brand Retail 3rd Party Online Marketplaces Mattress Firm Super/Clearance Centers Commercial Sales MFRM Mattress Firm Traditional Stores Events & Expositions 100

  100. Slide 100: Financial Overview

    Financial Overview Jim Black Chief Financial Officer 102

  101. Slide 101: Strong Revenue Growth

    Strong Revenue Growth . Strong historical revenue growth through new store openings, same store sales growth and acquisitions Annual Sales Performance $$1,007mm $1,217mm $1,274mm $494mm 704mm 2010 2011 2012 2013 LTM 14Q1 103

  102. Slide 102: Return to Comparable-Store Sales Growth

    Return to Comparable-Store Sales Growth . Three consecutive quarters of positive same store sales growth 20% 15% 16.1% 5% 10% 5.0% 6.6% -1.6% -5.2% -0.3% 2.9% 6.5% 4.3% 0% -10% -5% Q1'12 Q2'12 Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 104

  103. Slide 103: Robust EBITDA Growth

    Robust EBITDA Growth . Strong historical EBITDA growth through sales increases, cost efficiencies and a pursuit of Relative Market Share . Historical focus on increasing EBITDA margin % . Recent deleverage due to acquisitions, selling initiatives related to the taking comp back initiative and a slow

  104. Slide 104: Ability to Deleverage Over Time

    Ability to Deleverage Over Time . Historical deleverage through: . Free cash flow generation . Increases in EBITDA Debt / Adjusted EBITDA(1) . Proceeds from the 2011 Initial Public Offering 8.0x 7.0x 7.0x 8.0x 9.0x 2.6x 3.0x 4.0x 5.0x 6.0x 2.6x 2.1x 1.6x 2.2x 0.0x 1.0x 2.0x 2009 2010 2011 2012 2013

  105. Slide 105: Strong Free Cash Flow Generation

    Strong Free Cash Flow Generation. Generated $million and $34 million of free cash flow in 2013 and Q1, 2014, respectively . Maintained positive free cash flow during the recession Free Cash Flow(1)(2) . Flexible business model that can adjust advertising and other cost levers to maintain profitabili

  106. Slide 106: History of Reinvestment in the Business

    History of Reinvestment in the Business . Strong historical revenue growth through new store openings, same store sales growth and acquisitions . Approximately 30% of LTM capital expenditures were maintenance related Capital Expenditures $69 $56 $61 $60 $70 $80 ($ in millions) Maintenance $27 $34 $1

  107. Slide 107: Capitalization Table

    Capitalization Table . Low debt leverage with strong interest coverage . EBITDA does not include benefit of recent acquisitions Capitalization ($ in millions) Actual Cash $ 11.7 Revolver (L+350) - $ Term Loan (L+350) 297.6 Other Debt 2.5 Total Debt 300.1 Adjusted LTM EBITDA 138.5 $ Credit Statistics

  108. Slide 108: Highly Accretive New Store Economic Model

    Highly Accretive New Store Economic Model Stores Generate Cash on Cash Payback <1 Year New Store Investment ($ in thousands) Average Investment Buildout and Equipping Cost $220 New Store Results(1) ($ in thousands) Year 1 Year 2 Sales $1,000 $1,050 % Growth 0% - 10% Floor Sample Inventory 26 246 Les

  109. Slide 109: Cash Conversion Cycle

    Cash Conversion Cycle CASH CONVERSION CYCLE Day 26: Cash Day 40: Day 24: Customer Received by MF Day 0: Mattress MF Pays Vendor Purchases in Store 14 days of Vendor Float Arrives in DC Day -2: MF Orders Mattress The Company’s cash conversion cycle provides a negative working capital business model w

  110. Slide 110: Guidance

    Guidance Achievable long-term goals 112

  111. Slide 111: Process to Achieve Long Term Goals

    Process to Achieve Long Term Goals . Increase penetration . Leadership Developmental Fortress . Realize benefits of increased RMS . Improve gross margins . Partner with our vendors to drive cost efficiencies and utilize enhanced proprietary product (1) . Maintain operational focus while growing stor

  112. Slide 112: Store Growth

    Store Growth . Historical CAGR: 18% . Projected CAGR: 8 to 10% before acquisitions 2,500 Store Growth(1) 2,125 2,000 1,225 1,000 1,500 235 464 0 500 2003 2008 2013 2018F 114 (1) Reflects only company-operated stores and does not contemplate opportunistic acquisitions

  113. Slide 113: Sales Growth

    Sales Growth . Historical CAGR: 19% . Projected CAGR: 10 to 15% before acquisitions $2,450mm Sales Growth(1) $433mm $1,217mm $216mm 2003 2008 2013 2018F 115 (1) Reflects only company-operated stores and does not contemplate opportunistic acquisitions

  114. Slide 114: Adjusted EBITDA

    Adjusted EBITDA . Historical CAGR: 30% . Projected CAGR: High Double Digits before acquisitions $315mm 20% 350 EBITDA(1) 12% 13% $10mm $40mm $140mm 5% 9% 2003 2008 2013 2018F Adj. EBITDA Adj. EBITDA % 116 (1) Reflects only company-operated stores and does not contemplate opportunistic acquisitions

  115. Slide 115: Anticipated Results

    Anticipated Results New stores: 145 - 165 275 290 2014 Guidance Net new stores: - Sales: $1.500B - $1.560B Comparable store sales growth: Low single digits 2018 Financial Goals Before Acquisitions Adjusted diluted EPS:(1) $1.88 - $2.00 Annual store (unit) growth, net:(2) 8.0% - 10.0% Annual comparab

Mattress Firm Holding — Investor Day (June 2014) on 6ix