Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — Deutsche Bank Global Financial Services Conference 2020

15 slides from Citizens Financial's conference presentation, May 26, 2020

  1. Slide 1: Deutsche Bank Global Financial Services Conference

    Deutsche Bank Global Financial Services Conference May 26, 2020 Don McCree Vice Chairman, Head of Commercial Banking

  2. Slide 2: Forward-looking statements and use of key performance metrics and non-GAAP financial measures

    Forward-looking statements and use of key performance metrics and non-GAAP financial measures Forward-Looking Statements. This document contains forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. Statements regarding potential future share repurchases

  3. Slide 3: Key messages

    Key messages Serving and advising clients through COVID-19 crisis with broadened capabilities, superior idea generation and execution, and service excellence ─ Opportunities to help clients manage their funding and liquidity needs ─ Line draws of $7.2 billion funded in 1Q20, down ~10% - 15% through

  4. Slide 4: Market observations and opportunities

    Market observations and opportunities Helping clients manage their funding and liquidity needs in a challenging environment Near-term fee opportunities muted by impact of COVID-19 on market levels Well positioned to take advantage of turnaround; substantial corporate finance and M&A advisory capabil

  5. Slide 5: Supporting clients impacted by COVID-19

    Supporting clients impacted by COVID-19 Actively engaging with clients to provide assistance while prudently managing risk Highlights Commercial Banking utilization Line draws of $7.2 billion funded in 1Q20 ─ Usage highest in industries most impacted 50% 48% by COVID-19 37% ─ ~60% investment-grade c

  6. Slide 6: Diversified portfolio with prudent credit discipline

    Diversified portfolio with prudent credit discipline $s in billions % of Total Highlights Industry sectors 1Q20 CFG Overall Real Estate and Rental and Leasing $ 13.8 11 % Highly granular and diversified portfolio in terms of geography, Retail and hospitality 2.5 2 industry and asset class Finance an

  7. Slide 7: Building a stronger and more diversified business model

    Building a stronger and more diversified business model Enhanced coverage model, expanded geographic reach & solution sets, strengthening fee income with integrated approach Enhanced coverage ~50% Delivering strong client acquisition and model & expansion prudent loan growth Net new clients strategy

  8. Slide 8: Commercial Banking initiatives help drive enterprise performance

    Commercial Banking initiatives help drive enterprise performance Positioning for further growth with TOP 6 Program & other revenue initiatives Broadening advisory capabilities via organic Continued expansion into growth markets investments and selective acquisitions Integrating digital offerings for

  9. Slide 9: Looking forward

    Looking forward Managing through the current environment while building a strong franchise Commercial Banking is well-positioned for continued growth and improving returns Addressing modification requests and monitoring clients closely Continuing prudent and disciplined portfolio management Diversif

  10. Slide 10: Appendix

    Appendix 3* Citizens Financial Group, Inc.” 10

  11. Slide 11: Continuing to grow relationships in Global and Capital Markets

    Continuing to grow relationships in Global and Capital Markets $s in millions Continued progress in diversifying fee income Lead relationship growth(1) Highlights 210 206 192 Record fee income in 2019, Capital and Global Markets up 96% from 2015 149 122 48% 54% 48% ─ Strong underlying performance in

  12. Slide 12: Enhancing Treasury Solutions capabilities

    Enhancing Treasury Solutions capabilities $s in millions Enhanced focus on digital experience, product upgrades, sales effectiveness & client service Treasury Solutions Commercial Banking fees(1) Highlights Investments continue to drive $140 $140 momentum $128 $135 $115 CAGR ─ Completed re-platformi

  13. Slide 13: Continued prudent credit discipline and portfolio management

    Continued prudent credit discipline and portfolio management $s in billions Highlights Disciplined capital allocation and risk appetite − Highly granular and diversified portfolio in terms Granular/diverse core commercial portfolio; of geography, industry and asset class bond equivalent risk-ratings

  14. Slide 14: Notes

    Notes Notes on Key Performance Metrics and Non-GAAP Financial Measures See important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, at the beginning of this presentation for an explanation of our use of these metrics and non-GAAP financial measures and their r

  15. Slide 15: Citizens Financial Group, Inc.

    3* Citizens Financial Group, Inc.”

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