Cognizant Technology Solutions Corporation · NASDAQ:CTSH
Cognizant Technology Solutions — Outsourcing to India Conference 2001
19 slides from Cognizant Technology Solutions's conference presentation, May 17, 2001
Slide 1: The Things That Really Make a Difference in Building a Winning Offshore Strategy
The Things That Really Make a Difference in Building a Winning Offshore Strategy
Slide 2: People do business with people they want to do business with
People do business with people they want to do business with • Use Curley’s Rule*: Pick One Thing! • “Make sure your partner never lets you down” • *City Slickers
Slide 3: DFS Galleria - Our History
DFS Galleria- Our History • A group company of Louis Vuitton-Moet Hennessy • Founded in 1961 in Hong Kong as a liquor, tobacco, cosmetics and fragrances concession at the Kai Tak airport • Steady growth, with initial concentration on Asia/Pacific region as a high-growth area for international travel
Slide 4: DFS Galleria Today
DFS Galleria Today • The world’s leading retailer of luxury goods and general merchandise for international travelers • 150 stores in 16 countries throughout Asia, the Pacific basin and North America • Primary store formats include DFS Galleria stores, duty- free and general merchandise concessions,
Slide 5: Our Mission
Our Mission • Strengthened world leadership in luxury goods • Further consolidation of our strong position in selective retailing • Aggressive growth of shareholder value
Slide 6: Our Business Strategy
Our Business Strategy • Enhance our unique portfolio of world-renowned brands • Continue to build and innovate selective retailing concepts • Maintain our current global presence while steadily expanding into new high-potential markets • Focus on building financial strength, increasing investment ca
Slide 7: I/T Priorities
I/T Priorities • Support business expansion strategies in an effective and timely manner • Progressively realize ROI on all I/T investments • Build robust systems that scale • Create flexible systems and support processes • Provide 24x7, 365 ongoing support and maintenance • Decrease lead times on a
Slide 8: I/T Issues
I/T Issues • Availability of resources • Cost and speed issues • People/skill sets gap • Increased transaction volumes • Changes in business tactics/prioritization of projects • Quality issues • Lack of process/methodologies • Multiple platforms – complex environment
Slide 9: Our Solutions
Our Solutions • Develop an I/T strategy focused on reducing complexity and cost • Partner with an I/T provider that has the vision, capabilities and culture to drive our business forward • Improve development methodologies • Maintain high internal standards for documentation, quality and process • A
Slide 10: A Roadmap to Outsourcing
A Roadmap to Outsourcing Offshore Service Provider Capability Based on Organizational Maturity Business Impact Versus Project Complexity High STAGE 2 OSOM STAGE 3 OSOM High Complexity High Complexity Complexity of Project Low Business Impact High Business Impact •(Cognizant) Staffing Only STAGE 2 OS
Slide 11: Considerations for Outsourcing
Considerations for Outsourcing A successful long-term relationship depends on selecting a provider with: • Vision and strategy • An in-depth knowledge of your business • Resources that can ramp up quickly based on changing needs and priorities • A business model that works for you • High emphasis on
Slide 12: Why Cognizant?
Why Cognizant? • Focus on business applications in IT intensive verticals • Nimble in responding to changing needs • On-site/offshore business model • 24/7, “follow the sun” project management • Dedicated R&D efforts to build cutting edge capabilities • Superior process, methodologies, level 5 quali
Slide 13: How we work with Cognizant: Project I
How we work with Cognizant Project I : The Introduction • Cognizant works on an enhancement and maintenance project for our mission-critical Merchant Common System (MCS) • The MCS system is documented and application support becomes person independent • DFS support staff are released and work is tra
Slide 14: How we work with Cognizant: Project II
How we work with Cognizant Project II – We Extend the Relationship • Cognizant starts supporting the MCS application system on the AS/400. • Production support move offshore in a phased manner to achieve the “Follow the Sun” model
Slide 15: How we work with Cognizant: Project III
How we work with Cognizant Project III – A Successful Long-Term Partnership • Based on a comprehensive understanding of MCS, Cognizant initiates a large-scale, full-cycle rewrite of the new system, now called Genesis • Cognizant will develop and implement Genesis addressing all key business and IT r
Slide 16: Cognizant's Onsite-Offshore Business Model
Cognizant’s Onsite-Offshore Business Model Unique on-site / off-shore “virtual team” model. Level 5 Quality On-site teams work directly with clients’ teams, delivering value and managing partnership Off-shore teams create value, by applying tools, methods, processes and technologies Seamless
Slide 17: What's the Difference?
What’s the Difference? • Our One Thing: It’s the culture • They never let us down
Slide 18: Outsourcing to India Conference
5/17/01 Outsourcing to India Conference Presented by: Lee Robertson Director of Global Systems Development DFS
Slide 19: Thank You
Thank You PLR.
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