Zenvia, Inc. · OTC:ZENVF

Zenvia — Q3 2024 Earnings Presentation

14 slides from Zenvia's earnings presentation, Nov 19, 2024

  1. Slide 1: Repositioned and ready to grow

    ZENVIA Repositioned and ready to grow Earnings Presentation 3Q-2024

  2. Slide 2: Opening Remarks

    Opening Cassio Bobsin Remarks Founder & CEO

  3. Slide 3: Zenvia Customer Cloud

    Zenvia Customer Cloud Official launch in mid-October

  4. Slide 4: Key Financial Highlights

    Key Financial Shay Chor CFO Highlights

  5. Slide 5: Double-digit growth in both top-line and profitability, strong EBITDA recovery YoY

    Double-digit growth in both top-line and profitability, strong EBITDA recovery YoY Net Revenues [1] Non-GAAP Non-GAAP EBITDA [1] (BRL MM) Adjusted Gross Profit Adjusted Gross Margin (BRL MM) (BRL MM) (%) 284 41 219 103 38.3 84 36.0 16 Q3 2023 Q3 2024 Q3 2023 Q3 2024 Q3 2023 Q3 2024 Q3 2023 Q3 2024 7

  6. Slide 6: Revenues: double-digit growth on both segments

    Double-digit growth on both segments: SaaS accelerating with SMBs and CPaaS from higher one-off volumes +30% +23% 728.2 590.6 243.2 284.4 SaaS (BRL MM) Revenues 211.4 218.6 87.6 CPaaS 75.3 485.1 196.8 379.2 143.3 Q3 2023 Q3 2024 9M 2023 9M 2024 6

  7. Slide 7: Higher CPaaS mix due to the higher-than-expected volumes

    Higher CPaaS mix due to the higher-than-expected volumes, opportunistic for revenue Revenue Non-GAAP Mix Adj Gross Profit Mix Revenue Non-GAAP Mix Adj Gross Profit Mix Q3 2023 9M 2023 34% 45% 36% 48% 66% 55% 64% 52% Q3 2024 9M 2024 31% 49% 33% 46% 69% 51% 67% 54% SaaS CPaaS 12.2k Total number of act

  8. Slide 8: Q3 margins impacted by higher CPaaS in the mix and SaaS enterprise margins

    Q3 Margins impacted by higher CPaaS in the mix Non-GAAP Adjusted Gross Profit & Margin and SaaS enterprise margins Consolidated +22% Non-GAAP Adjusted Non-GAAP Adjusted Gross Profit & Margin Gross Profit & Margin SaaS CPaaS 106.0 102.5 50 +10% +37% 83.8 45 86.0 40 66.0 50.6 55.080.0% 51.9 50.0 38.3%

  9. Slide 9: 9M margins impacted by higher CPaaS in the mix and SaaS enterprise margins

    9M Margins impacted by higher CPaaS in the mix Non-GAAP Adjusted Gross Profit & Margin and SaaS enterprise margins + infrastructure costs Consolidated +14% Non-GAAP Adjusted Non-GAAP Adjusted Gross Profit & Margin Gross Profit & Margin 296.3 60.0% 300.0 SaaS CPaaS +1% +28% 280.0 55.0% 259.5 260.0 17

  10. Slide 10: Strong G&A decrease as important factor for delivering EBITDA

    Strong G&A decrease as important factor for delivering EBITDA -3.4% 100.0 98.5 20.0% EBITDA [1] 98.0 19.0% (BRL MM) 96.0 95.2 18.0% 16.7% 94.0 17.0% 92.0 16.0% 98 (BRL MM) 90.0 15.0% G&A 88.0 14.0% 86.0 13.0% 13.1% 39 84.0 12.0% 82.0 11.0% 80.0 10.0% 9M 2023 9M 2024 9M 2023 9M 2024 General & Adminis

  11. Slide 11: EBITDA – Capex is a key index for cash generation

    EBITDA – Capex is a key index for Cash Generation 49.4 EBITDA - CAPEX -2.2 98.1 (BRL MM) 39.0 EBITDA CAPEX -41.2 -48.7 9M 2023 9M 2024 11

  12. Slide 12: Next steps

    Next steps Accelerate organic growth Keep deleveraging the Company Latam expansion 12

  13. Slide 13: Reiterating Guidance 2024

    Reiterating Guidance 2024 FY 2024 Mid Guidance Revenue BRL$930 - $970 million Y/Y Growth 15% - 20% Non-GAAP Adjusted Gross Margin 42% - 45% Normalized EBITDA BRL$120 - $140 million [1] Figure is Normalized EBITDA, which excludes non-cash impacts from earn-outs adjustments and non-recurring events. P

  14. Slide 14: for

    for Humans

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