Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — Debt Investor Presentation (February 2016)

44 slides from Citizens Financial's debt investor presentation, February 2016

  1. Slide 1: Fixed Income Investor Presentation

    Fixed Income Investor Presentation February 2016 Eric Aboaf, Chief Financial Officer Dave Lindenauer, Treasurer y , Head of Investor Relations Ellen Taylor,

  2. Slide 2: Forward-looking statements

    Forward‐looking statements This document contains forward‐looking statements within the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward‐looking statement. These statements often include the words “believes,” “expects,” “

  3. Slide 3: Agenda

    Agenda  Company overview and strategy  Improving financial performance  Capital/funding p / g and liquidity q y  Risk management 2

  4. Slide 4: Company overview and strategy

    Company overview and strategy 3

  5. Slide 5: Key investment highlights

    Key investment highlights  13th largest U.S. retail bank holding company with attractive Attractive, client‐ demographics in core markets centric franchise  Attractive business mix with growing and profitable commercial with ith scale l business complementing strong consumer business  Client‐cent

  6. Slide 6: Strong and experienced Board & leadership team

    We are led by a strong and experienced Board & leadership team Since September 2014, have attracted or promoted from within 37 new members to our Executive Leadership Group (top 130) Leadership Team Member Title Board Member Committees Bruce Van Saun Chairman and Chief Executive Officer Bruce Van Sa

  7. Slide 7: Solid franchise with leading positions in attractive markets

    Solid franchise with leading positions in attractive markets Retail presence in 11 states Dimension(2) Rank(3) Top 5 deposit market share in 9 of 10 largest MSAs(1) Assets ‐ $138.2 billion #13 Loans ‐ $99.0 billion #12 Deposits ‐ $102.5 billion #12 Manchester,, NH: #1 National Rochester, NY: #4 Bran

  8. Slide 8: Robust product offerings and balanced business mix

    Robust product offerings and balanced business mix Commercial Consumer  Corporate Banking  Retail Deposit Services  Commercial Real Estate  Mobile/Online Banking Deep client Extensive  Franchise Finance  Credit/Debit / Card relationships p + product set p  Asset Finance  Wealth Management 

  9. Slide 9: Strong, clean balance sheet funded with low-cost deposits

    Strong, clean balance sheet funded with low‐cost deposits  Well capitalized with a common equity tier 1 capital ratio of 11.7%(1) on a fully phased‐in Basel III basis  Solid asset quality performance with core net charge‐offs of 26 bps in 4Q15  Strong deposit franchise with $84.2 billion of core

  10. Slide 10: Plans to adjust capital structure but remain above peers

    Plans to adjust capital structure but remain above peers 4Q15 total capital(1) 15 3% 15.3% 14.7% 14.7% 14.2% 14.1% 13.9% 13.7% Publicly‐stated CET1 targets 13.3% 13.0% 12.7% 12.6% CFG ~11% BBT 9.5‐10.0% FITB 9.0‐9.5% KEY <9.5% MTB <10.0% 11.7% 10.7% 10.1% 10.2% 9.8% 10.9% 10.4% 11.0% 10.5% 9.9% PNC

  11. Slide 11: Improving financial performance

    Improving financial performance 10

  12. Slide 12: Building a top-performing regional bank

    Building a top‐performing regional bank Where we’ve come from Where we are now Where we’re going  Lagging revenue productivity  Developed/implemented plan to  Well‐balanced Commercial and ─ Under‐levered balance sheet address underlying issues and Consumer business mix ─ Lack of scale in key busi

  13. Slide 13: Summary of progress on strategic initiatives

    Summary of progress on strategic initiatives FY15 Initiative Commentary Status New customer households grew ~30 30,000 000 retail checking households in FY15 or by 1 1.3% 3% vs vs. 4Q14 and Reenergize household growth cross‐sell rate increased to 3.23 vs. 3.06. Deposits were up 7% versus prior year

  14. Slide 14: Revenue and balance sheet growth compares well vs. peers

    Revenue and balance sheet growth compares well vs. peers FY15 vs. FY14 A scaled platform well‐positioned to drive value Strong loan growth Growing revenues faster Lower NIM compression (Average total loan growth) (Core revenue growth(1)) (Adjusted net interest margin change(1)) CFG Peer average 8% 3

  15. Slide 15: Expense control and key metrics improvement vs. peers

    Expense control and key metrics improvement compares well with peers FY15 vs. FY14 Well‐controlled Well controlled expenses Efficiency improvement Acceleratingg p profitabilityy (Core noninterest expense(1) change) (Core efficiency ratio(1) change) (Core net income available to common stockholders(1

  16. Slide 16: FY2016 outlook calls for continued strong growth

    FY2016 outlook calls for continued strong growth (1)(2) (1) Adjusted FY2015 guidance vs. Adjusted FY2014 Adjusted FY2015 Actual Results vs. Adjusted FY2014  6% average earning asset growth with 8% average loan Balance sheet  Target 5‐7% earning asset growth growth across both consumer and commerci

  17. Slide 17: Loan growth leading expansion

    Loan growth leading expansion $s in billions Loan Category (1) FY15 FY15 vs FY14 2016 Outlook Growth rate trend Highlights Commercial Industry Verticals $3.0 35% strong growth  Expect Commercial momentum to Franchise Finance 3.2 23% strong growth continue Other(2) 2.7 23% stable ─ Strongest growth

  18. Slide 18: CFG net interest margin improved in 2H15, sustain in 2016

    CFG net interest margin improved in 2H15, sustain in 2016 Focusing on optimizing asset growth and minimizing cost of deposits Lower net interest margin compression 3.01% 2.98% 2.96% 2.94% 2.96% 2 bps better than peers 2.80% 2.77% 2.77% 2.76% 2.72% Improving t e d p o g trend 4Q14 1Q15 2Q15 3Q15 4Q1

  19. Slide 19: Loan yield and deposit cost initiatives

    Loan yield and deposit cost initiatives Evaluating and refining targeted growth opportunities to drive risk‐adjusted returns Loan portfolio mix strategies Deposit gathering strategies  Investing to drive growth in higher‐return  Improving advertising strategies through analytics with categories g

  20. Slide 20: We remain positioned for rising rates

    We remain positioned for rising rates… …but also see plenty of opportunity to further enhance performance by executing well on our initiatives Interest‐rate sensitivity ranking (1) 13.0% (200 bps gradual increase)  Net interest income poised to benefit from rising 10.1% rates ─ ~75% of asset sensit

  21. Slide 21: CFG noninterest income

    CFG noninterest income $s in millions Highlights g g FY15 vs 4Q15 vs Growth 2016 Growth rate  2016 outlook reflects improving trends in Noninterest income category FY15 FY14 (1) 4Q14 trend Wealth, Capital Markets, Mortgage and Treasury Solutions Service charges and fees $ 575 2% 8% moderate growth

  22. Slide 22: Capital/funding and liquidity

    Capital/funding and liquidity 21

  23. Slide 23: Stronger capital than peers

    Stronger capital than peers  In 2015, paid $221 million in dividends and Total capital ratio (1) repurchased h d $500 million illi in i common stock t k ─ Dividend payout ratio of 26% 15.8% 15.5% 15.4% 15.3% 15.3% ─ Total payout ratio of 86% 160 bps above peers ─ Total payout yield of 6.8%(3) 14.2%

  24. Slide 24: Consolidated average balance sheet

    Consolidated average balance sheet 4Q15 change from Highlights $s in billions 4Q15 3Q15 4Q14 3Q15 4Q14 Linked q quarter: $ % $ %  Total earning assets up $1.2 billion (1%), with Investments and interest bearing deposits $ 25.7 $ 25.8 $ 26.5 $ (0.1) — % $ (0.8) (3) % loan growth of $1.4 billion (1.5

  25. Slide 25: High-quality investment portfolio

    High‐quality investment portfolio $s in billions Investment portfolio Highlights Yield Yield $24.5 2.59% $24.0 2.59%  89% U.S. Agency MBS $0.9 4.23% $0.9 4.87% $1.4 3.86% $1.2 4.19%  5% AAA‐rated non‐agency Total HTM $3.7 2.23% $4.1 2.33% $0.7 4.94% $0.6 4.93%  19% of total earning assets, in lin

  26. Slide 26: Solid deposit base provides attractive, low-cost funding

    Solid deposit base provides attractive, low‐cost funding $98.8 billion 2009 average deposits $101.4 billion 4Q15 average deposits 68% Core(1) 83% Core(1) Wholesale Wholesale Term 1% Demand 6% Demand 18% 11% Term 27% 30% Checking 16% with Interest 39% 17% Savings & Checking with 35% Moneyy Market Int

  27. Slide 27: Targeting a more peer-like funding structure

    Targeting a more peer‐like funding structure Total Borrowings/Total Liabilities(1) 18.47% 17.15% 16.38% 15.39% 14.28% 12.47% 12.29% 11.58% 8.39% 7.07% 5.85% PNC FITB USB BBT KEY MTB Peer Avg CFG STI RF CMA FHLB advances Repurchase agreements sold Fed funds purchased Trading liabilities Commercial pa

  28. Slide 28: Risk management

    Risk management * Citizens Financial Group, Inc.” 27

  29. Slide 29: Credit expected to remain favorable

    Credit expected to remain favorable Credit costs ggraduallyy normalizingg with modest reserve build to fund continued loan growth g Allowance metrics stable NCOs stable, near peer average (Net charge off ratio) 1.28% 1.27% 1.24% 1.23% 1.23% 0.35% 0.33% 0.27% 0.31% 0.31% 1.10 x 1.12 x 1.10 x 1.05 x 1

  30. Slide 30: Diversified and granular loan mix

    Diversified and granular loan mix $52.8 billion $46.2 billion 4Q15 portfolio(1) Q retail p 4Q15 Q 5 commercial co e c a po t o o(2) portfolio Business Non‐Core Other Non‐Core 29% Other Banking 0.4% 29% Other Education Finance 2%4% Leases 6% Credit Cards 7% Home 12% Midwest 12% Midwest 9% 3% 33% Equi

  31. Slide 31: Strong credit quality

    Strong credit quality  Overall portfolio credit metrics have generally trended in line with regional banking peers  Core portfolio credit trends are favorable; Non‐Core portfolio has been a drag, but continues to run off Net charge‐offs Non‐performing loans $s in millions $s in billions $1 849 $1,

  32. Slide 32: Core retail portfolio

    Core retail portfolio Highlights 4Q15 $50.8 billion core retail portfolio  Weighted‐average FICO score of 759 by Product type by Geography  61% of the retail portfolio is > 750 Education Finance Other  Core Mortgage – average portfolio FICO of Out of Footprint Cards 2% New England 8% 775 and LTV

  33. Slide 33: Core home equity portfolio

    Core home equity portfolio(1) Highlights 4Q15 $14.6 billion HELOC 4Q15 $2.7 billion HELOAN  51% off the th portfolio tf li is i secured b 1st lien d by li by Lien position by Lien position  Weighted‐average FICO of 765  84% has an LTV of less than 80% 2nd 1st 32% 48%  4Q15 HELOC originations of

  34. Slide 34: HELOC payment shock management

    HELOC payment shock management Highlights Maturing vintages as of December 31, 2015  In no single year is the maturing population balance 2013 ‐ $668 million 2014 ‐ $899 million 2015 ‐ $1.26 billion greater than $2.0 billion  Between 2016 and 2018 $4.4 billion ($4.2 billion Core and 3% 2% 1% $153

  35. Slide 35: Auto portfolio credit metrics

    Auto portfolio credit metrics $s in billions Highlights(1) 4Q15 $13.5 billion Auto portfolio  Auto Finance portfolio – purchase only, by FICO score(1) by LTV no leasing, weighted‐average FICO ≤ 600 601‐649 ≥ 120 ≤ 80 5% score of 735 ≥ 800 8% 11% 16% 22%  4Q15 Q originations g of $ $1.5 billion wit

  36. Slide 36: Commercial portfolio overview

    Commercial portfolio overview Highlights 4Q15 $46.2 billion commercial portfolio  Asset quality relatively stable and has reached pre‐ by Segment (1) crisis levels Oil & Gas(2)  Overall credit risk is moderate and compares well 3% Technology 4% Transportation with peers 4% Food & Beverage 4% – $4.

  37. Slide 37: Non-core portfolio overview

    Non‐core portfolio overview $s in billions Non‐core assets Highlights $20.5  $20.5 billion of assets identified as non‐core in June 2009; $17.3 only $2.3 billion remain ─ Down 59% from end of 2012 $13.4 ─ Represents ~2% off total loan portfolio f $8.4  SBO portfolio 72% home equity loans and 28% H

  38. Slide 38: Oil & Gas portfolio overview

    Oil & Gas portfolio overview Highlights 4Q15 $1.6 billion Oil & Gas portfolio by Sub‐Sector  Oil & gas portfolio reflects exposure to six different subsectors: Integrated Reserve‐Based  Upstream (Non‐RBL) Midstream 10% Lending (RBL) 3%  Midstream 26% ~$700 million  Downstream Downstream 24% most

  39. Slide 39: Appendix

    Appendix %£ Citizens Financial Group, Inc.” 38

  40. Slide 40: Estimated impact of 2016 Card Reward Accounting Change

    Estimated impact of 2016 prospective Card Reward Accounting Change The following reflects 2016 growth‐rate expectations pre and post the estimated impact of a 2016 prospective Card Reward Accounting Change*, which would have the effect of reducing Card fees and Other operating expense by an estimate

  41. Slide 41: Non-GAAP Reconciliation Table

    Non‐GAAP Reconciliation Table (Excluding restructuring charges and special items) FOR THE YEAR ENDED DECEMBER 31, $s in millions 2015 2014 2015 Change from 2014 Net interest income, excluding special items: Net interest income (GAAP) $3,402 $3,301 Less: Special items ‐ ‐ REPORTED NON‐GAAP Net intere

  42. Slide 42: Non-GAAP Reconciliation Table

    Non‐GAAP Reconciliation Table (Excluding restructuring charges and special items) FOR THE YEAR ENDED DECEMBER 31, $s in millions 2015 2014 2015 Change from 2014 4Q15 Net Income, excluding restructuring charges and special items: Net income (GAAP) G $840 $865 Add: Restructuring charges and special it

  43. Slide 43: Non-GAAP Reconciliation Table

    Non‐GAAP Reconciliation Table (Excluding Chicago Divestiture) $s in millions FOR THE YEAR ENDED 2015 Change DECEMBER 31,, from 2014 2015 2014 Adjusted net interest margin, excluding Chicago adjustment: Average interest earning assets (GAAP) $122,950 $116,187 Less: Estimated ‐ Chicago adjustment ‐ 51

  44. Slide 44: 3« Citizens

    3« Citizens Financial Group, Inc.”

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