National Securities Depository Limited · BSE:NSDL
National Securities Depository — Investor Presentation (July 2023)
50 slides from National Securities Depository's investor presentation, July 2023
Slide 1: Grievance Redressal System in Securities Market
Grievance Redressal System in Securities Market Be A Prudent Investor
Slide 2: Indian Securities Market - Overview
Indian Securities Market - Overview Market Regulator SEBI Stocks and Commodities Other Depositories Derivative Intermediaries Exchanges Stock Brokers, RTAs, Mutual NSE, BSE, MSE, NSDL, CDSL Funds, MCX etc. Investment Advisors etc.
Slide 3: Starting Investment in Securities Market
Starting Investment in Securities Market Accounts Required Bank Account Trading or Broking Account Demat Account Many DPs offer a 3-in-1 account opening facility which gives you the convenience of opening a trading, demat and bank account – all together. Now many DPs are offering online demat accoun
Slide 4: About NSDL
About NSDL 1996 Demat accountholders First One of the leading present in 99.27% of Depository in Depositories in the world pincodes in India India Wide service network – all States and UTs No. of Service Centres – 59,682
Slide 5: Growing Custody Value
Growing Custody Value > 89% 294.45 337.39 Market Share 227.51 119.30 67.56 Dec. Dec. 2015 Dec. 2020 Dec. June 2023 2010 2021 Total Value of All Assets Held In All NSDL Demat Accounts in ₹ Lakh Crore
Slide 6: NSDL's Progress
NSDL’s Progress 350 Bank deposits and 302 300 NSDL Custody Value 250 244 200 186 172 169 160 155 146 150 140 Aggregate Bank Deposits 129 of All Scheduled Banks (in 117 ₹ Lakh Crore) 110 100 NSDL Demat Custody Value (in ₹ Lakh Crore) 50 Bank Deposit Source : RBI 0 Bulletins Mar. 31, 2017 Mar. 31, 201
Slide 7: NSDL's Progress
NSDL’s Progress GDP and NSDL GDPCustody Value and NSDL Custody Value 350 302 300 250 244 237 201 198 GDP at Market Price (in ₹ Lakh Crore) 200 190186 NSDL Demat Custody Value (in ₹ Lakh 171172 Crore) 154 160 146 150 100 50 GDP Source : https:// dbie.rbi.org.in/ 0 2016-17 2017-18 2018-19 2019-20 2020
Slide 8: Indian Securities Market - Depository System
Indian Securities Market - Depository System Issuer Company / RTA Clearing Corporation (NSE Clearing Other Depository Limited/ Indian Clearing Corporation Limited) DP 1 DP 2 Stock Broker / Stock Broker / Trading Member 1 Investor 1 Investor 2 Clearing Member 2
Slide 9: Services offered by Depository Participant
Services offered by Depository Participant Account Opening Change in account details Demat*, Remat of Account freeze securities, (Account level, ISIN Conversion & Redemption level of Mutual Fund Units and Quantity level) Transfer of securities** Pledge and Margin Pledge of securities *Even unlisted
Slide 10: Key points on Anti-Money Laundering
Key points on Anti-Money Laundering Legislative and Regulatory References • Prevention of Money Laundering Act, 2002 • Prevention of Money Laundering (Rules), 2005 • SEBI Master Circular – October 15, 2019 What is Money Laundering (ML)? • Money Laundering is “the process in which the proceeds of cri
Slide 11: Key points for all Investors
Key points for all Investors Individuals: • Provide officially valid documents for proof of identity and address • Furnish correct information on income, occupation, business, marital status, etc. • Provide accurate financial information – salary or business income as applicable • Inform about any c
Slide 12: Be a Prudent Investor
Be a Prudent Investor Keep record of documents signed, account statements, contract notes received and payments made. Save important emails and take periodic back up of data. Change password of your online accounts frequently. Never share your passwords, OTP, CVV and PIN with any one. Never click on
Slide 13: Be a Prudent Investor
Be a Prudent Investor Inform your DP about any change in your Personal Information such as address, bank account immediately. Always mention your Mobile Number and email ID in account opening form and keep them updated. NSDL publications and presentations are available in Hindi, English and other la
Slide 14: Be a Prudent Investor – Don'ts
Be a Prudent Investor – Don’ts Never deal with any unregistered or unauthorised market intermediary. Check on the SEBI’s website that your stock broker / authorised person, mutual fund distributor, investment advisor are registered with SEBI. Never invest with borrowed money. Avoid unnecessary loans
Slide 15: Be a Prudent Investor
Be a Prudent Investor Nominate Karo - Surakshit, Samajhdaar, | a NSDL aur Atmanirbhar Niveshak Bano! Tecate Hurry!! Last date is 30% September, 2023 ; r NOMINATE YOUR LOVED ONES TODAY!! Opting-in/Opting-out of nomination is mandatory in your Demat Account to avoid your account becoming inactive SCAN
Slide 16: Be a Prudent Investor
| Be a Prudent Investor @ NSDL Technology, Trust & Mawel (er Do Not Fall Prey To Stock Tips, Hot Picks etc. Circulated on Twitter, Instagram, WhatsApp, Telegram, Unsolicited SMS, YouTube Channels etc. Be a Prudent Invest nsult a SEB/ intsgiist red Investment Advisor and D i e Investing
Slide 17: Be a Prudent Investor
| Be a Prudent Investor @ NSDL Technology, Trust & Mawel (er Do Not Invest In Any Ponzi Scheme, Unregistered Collective Investment Scheme or Any Other Schemes Promising Unrealistic Returns
Slide 18: NSDL Newsletter for Investors
NSDL Newsletter for Investors The Financial Kaleidoscope – Free monthly newsletter Newsletter – The www.nsdl.co.in Education Financial Kaleidoscope
Slide 19: SEBI's Mobile App for Investor Education
SEBI’s Mobile App for Investor Education
Slide 20: If You are holding Securities in Paper form
If You are holding Securities in Paper form 1. Provide PAN, KYC information and Nomination to RTA / Company for all joint holders. 2. Get PAN and Aadhaar linked for all joint holders. 3. Folio may be frozen if not complied. 4. Electronic interface provided by company / RTA for various service reques
Slide 21: Grievance Redressal System at NSDL
Grievance Redressal System at NSDL
Slide 22: Grievances Redressal
Grievances Redressal Read Investor Charter at www.nsdl.co.in Education 1. Lodge your complaint with SEBI at www.scores.gov.in/ or SEBI Mobile App - SCORES 2. SEBI Toll free helpline - 18002667575 / 1800227575 3. NSDL helpline - 022-48867000/022- 24997000 4. Online submission of Grievances at www.n
Slide 23: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL
Slide 24: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL
Slide 25: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL
Slide 26: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL
Slide 27: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL
Slide 28: Online Submission of Grievance at NSDL
Online Submission of Grievance at NSDL • Your grievance shall be attended and response will be sent by email to you. • In case, you wish you may Lodge your complaint with SEBI at www.scores.gov.in/ • SEBI helpline - 18002667575/1800 22 7575 (Toll free) / SEBI Mobile App
Slide 29: Grievance Redressal System at SEBI
Grievance Redressal System at SEBI
Slide 30: SEBI COmplaints REdress System (SCORES)
SEBI COmplaints REdress System (SCORES) SCORES platform: https://scores.gov.in Online platform for investors to lodge their complaints related to securities market. Complaints against listed companies and SEBI registered intermediaries Status of every complaint: - Can be viewed online in the
Slide 31: Complaints coming under the purview of SEBI
Complaints coming under the purview of SEBI Complaints arising out of issues that are covered under: Securities Contract SEBI Act Regulation Act, Rules and regulation made there under and Depositori relevant es Act provisions of Companies Act, 2013.
Slide 32: Matters not considered as complaints in SCORES
Matters not considered as complaints in SCORES Complaint not pertaining to investment in securities market Anonymous Complaints (except whistleblower complaints) Incomplete or un-specific complaints Allegations without supporting documents Suggestions or seeking guidance/explanation Not
Slide 33: Complaints against companies that cannot be dealt on SCORES
Complaints against companies that cannot be dealt on SCORES Companies placed Unlisted/delisted on Dissemination Sick companies companies Board of Stock Exchange Suspended Company falling companies, Vanishing under the purview companies under company of other regulatory liquidation, etc. bodies Compa
Slide 34: Lodging complaint in SCORES
Lodging complaint in SCORES Lodge a complaint on SCORES within three (03) years from the date of cause of complaint. Fail to lodge a complaint within Stipulated Time? Take up the Approach complaint with the appropriate OR Court of Law entity concerned
Slide 35: Lodging complaint in SCORES
Lodging complaint in SCORES Investor may lodge complaint on SCORES within three (03) years from date of cause of complaint, where; - Investor has approached listed company or registered intermediary for redressal of complaint and, - Concerned listed company or registered intermediary rejected the
Slide 36: Mandatory information required
Mandatory information required For lodging a complaint in SCORES, following personal information has to be mandatorily provided by investors/complainants: E-mail Name Address Address Mobile PAN Number
Slide 37: How to lodge complaint online in SCORES?
How to lodge complaint online in SCORES? Register on Visit SEBI SCORES SCORES before website. lodging a SCORES Website complaint. SCORES Complaint Registration Homepage Form
Slide 38: How to lodge complaint online in SCORES?
How to lodge complaint online in SCORES? Select Complaint Details correct Provide complaint your category, complaint entity name details. and nature of PDF complaint. document (up to a maximum Provide size of 2 complaint MB) can details in also be brief (up to attached 1000 along with characters). c
Slide 39: How to lodge complaint online in SCORES?
How to lodge complaint online in SCORES?
Slide 40: How are investor complaints handled? – Existing
How are investor complaints handled? – Existing (Effective from August 01, 2018) Have you taken up your grievances with the Company/ intermediary for resolution? YES NO New User: Register here Redirected to complaint lodging screen on SCORES. Registered User: Login here System shall enable the compl
Slide 41: Disposing of Investor Complaints
Disposing of Investor Complaints Scenarios when SEBI disposes off complaints On failure by the On receipt of investor/complaina satisfactory action When the nt to give taken report along concerned complete with supporting entity’s case is details/documents documents, if any, pending with required fo
Slide 42: Entity Status in SCORES Website
Entity Status in SCORES Website Entity Status: Available in entity status tab in SCORES Website. Gives information regarding listed companies, SEBI registered intermediaries, CIS, etc.
Slide 43: SEBI SCORES App
SEBI SCORES App Facilitate Investor lodging of to first investor register on App to grievance lodge s with complaint SEBI s Enables Can be accessed at investors the to track convenienc status of e of a the smartphon complaint e redressal
Slide 44: SEBI SCORES App
SEBI SCORES App SCORES APP login SCORES Home page page 19
Slide 45: SEBI SCORES App
SEBI SCORES App Register Register Complaint Complaint page page
Slide 46: SEBI Toll Free Helpline
SEBI Toll Free Helpline SEBI Toll Free Helpline Numbers: 1800 266 7575 1800 22 7575 Operational hours: 9:00 a.m. to 6:00 p.m. [except public holidays declared in the state of Maharashtra] Languages: 8 [English, Hindi, Bengali, Gujarati, Marathi, Kannada, Telugu and Tamil] Objective: Facilita
Slide 47: Regulators/Authorities for grievances not dealt by SEBI
Regulators/Authorities for grievances not dealt by SEBI Regulators/ Grievances pertaining to Authorities Reserve Bank of India - Banks deposits and banking products (RBI)/ Banking - Fixed Deposits and other matters with Non- Ombudsman Banking Financial Companies (NBFCs) - Primary Dealers Ministry of
Slide 48: Regulators/Authorities for grievances not dealt by SEBI
Regulators/Authorities for grievances not dealt by SEBI Regulators/ Authorities Grievances pertaining to Insurance Regulatory and - Insurance Companies / Brokers / Development Authority of India Agents/ Products and Service (IRDAI) Pension Fund Regulatory and - Pension funds Development Authority (P
Slide 49: Follow us on
Demat Ki Paathshala - An initiative by NSDL for Investor Education Follow us on
Slide 50: THANK YOU
THANK YOU We welcome your feedback and suggestions about this program at www.nsdl.co.in / [email protected]
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