Dotdigital Group Plc · LSE:DOTD
Dotdigital — FY2026 Earnings Presentation
41 slides from Dotdigital's earnings presentation, Nov 3, 2026
Slide 1: Full year results presentation
F O R T H E Y EA R E N D ED 3 0 J U N E 2 0 2 6 Full year results presentation 3 N O V E MB ER 2 0 2 6 Milan Patel CEO Tom Mullan CFO
Slide 2: Contents
Contents 1. Evolved Group and FY26 delivery 2. Financial performance 3. Strategy and operations 4. Looking ahead
Slide 3: Evolved Group and FY26 delivery
Evolved Group and FY26 delivery 1. The new Dotdigital 2. Group transformation 3. FY26 foundations 4. The product suite 3
Slide 4: Welcome to the new Dotdigital
Welcome to the new Dotdigital Marketing made human A global marketing software group with a portfolio Business model of products that help brands win and retain • High and increasing levels of recurring customers. revenue The Dotdigital marketing platform, Alia and Social • Growth being driven throu
Slide 5: Group transformation
Group transformation Evolution to a multi-product business with strengthened partner network +75% ARR growth since FY23 £48.9m Fresh Relevance Social Snowball Alia £85.4m FY23 opening ARR Sep 2023 Jun 2025 Mar 2026 ARR at 30 June 26 £15.9m total acquired ARR £20.6m growth ARR ~50% → >60% ~15% → >30%
Slide 6: FY26 delivery builds the foundations for growth
FY26 delivery builds the foundations for growth FY26 key messages and the Alia acquisition FY26 deliverables Acquired 3 March 2026 Stronger ARR momentum An AI powered pop-up for brands. It turns site visitors into Group ARR £85.4m (+18%). Organic ARR growth of 8%, up from 6% at H1. email & SMS subsc
Slide 7: Automating the entire customer lifecycle
Automating the entire customer lifecycle The Dotdigital product suite ACQUIRE ENGAGE DELIGHT RETAIN REPEAT D O T DI G I TA L D OT DI G I TA L D OT DI G I TA L SO CI AL A L IA P O P U P S P E R S O N A L IZ ATI O N M A R K ET I N G L OYA LT Y SNO WBA LL Convert Personalize across Real connection, Rew
Slide 8: Financial performance
Financial performance 1. Financial model 2. Forward looking ARR growth 3. Income statement overview 4. Profitability, tax and EPS spotlight 5. Cash generation 6. Financial takeaways 8
Slide 9: Financial track record
Financial track record Drive high margin recurring revenues and strong cash conversion All in GBPm 90.9 79.0 83.9 69.2 58.1 62.8 Non-recurring Group Recurring and repeating revenue Repeating Contracted recurring profile revenues were 96% of Contracted revenue carrying ~90% recurring total Group reve
Slide 10: Forward-looking ARR growth
Forward-looking ARR growth (in GBPm) ARR at 30 June ‘26 by brand Dotdigital 10.0 FY26 Growth (constant currency): Social Snowball 5.4 • Total 17% Alia acquisition 85.4 Alia 70.0 • Organic 8% Social Snowball acquisition 5 Year ARR CAGR: 72.6 Fresh Relevance acquisition • Total 14% 63.6 • Organic 9% A
Slide 11: Income statement overview
Income statement overview • Total revenue growth of 8% on FY25 or 9% on a constant currency basis • Recurring revenue growth was 14% (15% in constant currency) or 3% on 90.9 an organic basis (4% in constant currency) 83.9 • Repeating revenue in the transactional CPaaS business declined to 79.0 £10.3
Slide 12: Profitability, taxation and EPS spotlight
Profitability, taxation and EPS spotlight PBT – adjusted v statutory (£m & %) 19. 4 17. 1 13. 7 11. 5 • Sustained delivery of commitment to generating adjusted PBT margins of 20+% 23% 21% • Post pandemic acquisition activity has led to increased amortisation of acquired intangibles 19% 19% and other
Slide 13: Cashflow overview
Cashflow overview Free cash flow (£m) and margin (%) 29.4 14.3 (1.3) 12.5 12.7 12.3 (0.7) 11.6 0.7 9.6 (11.1) (4.7) 23% 18% (3.0) (1.3) 17% 16% 15% 14% 36.2 (3.7) FCF £12.3m FY21 FY22 FY23 FY24 FY25 FY26 (20.6) 0.2 17.1 FCF FCF margin (3.0) £'m FY26 FY25 Adjusted EBITDA 29.4 26.8 Working capital - o
Slide 14: Key financials takeaway
Key financials takeaway 15+ year successful delivery of baseline financial metrics: • Growth ~10% • Adj. EBITDA margin exceeding 30% • Adj. PBT margin exceeding 20% • FCF margin approaching 20% Forward looking ARR growing at a 5 year CAGR of 14% and accounts for 98% of group gross profit Focus on in
Slide 15: Strategy and Operations
Strategy and Operations 1. Commercial progress 2. Partners / go-to-market 3. Innovation 15
Slide 16: Commercial progress
Commercial progress Organic ARR growth complimented by high growth in Alia and Social Snowball • Gross retention improved to 85% Average revenue per customer “ARPC”: • One global revenue team, replacing three regional Alia Social Snowball Dotdigital * teams. £2,343 / year £2,896 / year £23,316 / yea
Slide 17: A diversified customer base
A diversified customer base £70m Dotdigital ARR from ~3,000 subscribed customers, 4,000+ brands and 50,000+ users by: Industry Sector MRR band Logistics, transport & automotive Energy, utilities, mining & resources Media, Broadcasting & Publishing Construction & Property Wholesale & Distribution > £
Slide 18: Partners and integrated go-to-market
Partners and integrated go-to-market Partner progress Integrated go-to-market 49% of Dotdigital marketing revenues connected to named strategic partners and 31% of June’26 forward looking ARR connected to Shopify • Sales, Account Management and Customer Success align around customer needs and centra
Slide 19: Automating the customer lifecycle
T H E DO T D I G I T A L P R O DU C T S U I T E Automating the customer lifecycle Cross-channel Audience growth marketing Email ————————— ———————— SMS/MMS Alia Dotdigital WhatsApp Social retargeting Marketing Personalized Customer Website Referral programs experiences Incentivization r
Slide 20: A spotlight on product: innovation
A spotlight on product: innovation Major launches, platform improvements and channel adoption LAUNCHED MARCH 2026 PLATFORM DEVELOPMENT FY26 CHANNEL ADOPTION Marketing MCP server Stronger data foundation WhatsApp at greater scale Connects Dotdigital customer data to Real-time events across contacts,
Slide 21: We hold a unique picture of a brand's data
We hold a unique picture of a brand’s data Orders and transaction data Product catalogue Affinity and behavioural data (online and offline) Augmented product data Wishlist and browse behaviour CRM and contact data Marketable audience Email, SMS, WhatsApp, web and Custom structured data (JSON) (opted
Slide 22: Agentic AI built for marketers
Agentic AI built for marketers Execution Strategy Create personalized, cross-channel campaigns faster Make smarter decisions, leading to better results Content Agent & Segment Agent Analytics Agent Agentic AI MCP server that connects to any AI tool • Brand voice • Predictive next purchase • Campaign
Slide 23: One platform, two ways to access
One platform, two ways to access Giving marketers a genuine choice All of the functionality What customers are saying of Dotdigital (campaigns, data, “Integrating Dotdigital with ChatGPT has been a reporting…) tremendous time-saver. I no longer switch between the two to brainstorm creative ideas, an
Slide 24: What we're building towards
What we’re building towards Our AI vision Audience Segments Content Analytics Integrations Personalization discovery Agents available in-platform or via MCP Intelligence layer Context Your Your Your Your Your campaigns audience brand data goals 24
Slide 25: The appetite for AI already exists
The appetite for AI already exists 35% 1 in 4 +26% Of accounts are Users are already making use Increase in AI usage using AI today of existing AI features in last 12 months 200 250+ #1 Accounts used Content Accounts on our Content & Item at the Summit – AI demos Agent within 24 hours Segment agent
Slide 26: Roadmap highlights
Roadmap highlights NE W I N 2026 CO M ING I N 2 0 2 7 Native loyalty platform (Shopify) AI-orchestrated journeys Content, Segment and Analytics Agents Native support for RCS 80+ MCP capabilities Loyalty platform available for non-Shopify brands SmartBlock Agent in personalization platform Continuous
Slide 27: Looking ahead
Looking ahead 1. Two complementary market opportunities 2. Priorities and outlook
Slide 28: Drivers of growth
Drivers of growth Solutions & products Two complementary GTM engines ARR at 30 June 2026 £~20m • Marketing platform benefits from additional capabilities and modules Dotdigital marketing platform Acquired innovation developed or acquired as standalone ARR at 30 June 2026 £~65m Offered individually,
Slide 29: FY27 priorities and outlook
FY27 priorities and outlook Execution priorities and expected growth contribution Priorities Ensure capital allocation focussed on high return business units • Continue strong growth in Alia and Social Snowball and activate global expansion Board remains confident in Strengthen the marketing platfor
Slide 30: Questions
Questions
Slide 31: Disclaimer
Disclaimer Certain statements included or incorporated by reference within This presentation does not constitute or form part of any offer or this presentation may constitute ‘forward-looking statements’ in invitation to sell, or any solicitation of any offer to purchase any respect of the Group’s o
Slide 32: Appendix
Appendix
Slide 33: Scalable, mid-market focus
Scalable, mid-market focus Competitor landscape Dotdigital difference • Only market participant with complete range of owned communications delivery infrastructure enabling unbeatable delivery performance, including SMS in over 200 countries (1) • AI embedded within our core and has been for 15+ yea
Slide 34: Board of Directors
Board of Directors Milan Patel Tom Mullan John Conoley Boris Huard Liz Richards ACA Chief Executive Officer Chief Financial Officer Non-Executive Chairman Non-Executive Director Non-Executive Director Milan joined the Group in 2007 and was appointed Tom joined the Board on April 30 2025 and John was
Slide 35: Strong and supportive shareholders
Strong and supportive shareholders Significant shareholdings as of 30 September 2026 Global reach • Octopus Investments 17.8% • Directors & PDMR 9.8% • Lombard Odier 7.8% Switzerland Germany Luxembourg • Rathbones 6.4% • Slater Investments 6.2% • Canaccord Genuity Wealth Management 4.2% • Hargreaves
Slide 36: A platform built on security and sustainability
A platform built on security and sustainability ISO 14001 certification 100% renewable energy Carbon neutral platform Achieved in January 2021 and expanded to Our customers are using a platform that is Working with Climate Impact Partners we’ve include Dotdigital Personalization. This helps us power
Slide 37: Our stance on ethical AI
Our stance on ethical AI SAFEGUARDS AND PRINCIPLES DATA SECURITY Generative AI • Transparency. We let you know when and how AI is being used • Delivered with Microsoft Azure AI Foundry, a best • Control. Switch generative AI features in breed product with leading models, data on or off whenever you
Slide 38: Income statement
F I N A N C I A L S TATE M E N TS Income statement Reconciliation from statutory to adjusted profits: £'m FY26 FY25 Growth Core CXDP & related business – recurring 76.8 67.2 14% Core CXDP & related business – one off 3.8 4.7 Transactional CpaaS business – repeating 10.3 12.0 Revenue 90.9 83.9 8% Cos
Slide 39: Cashflow statement
F I N A N C I A L S TATE M E N TS Cashflow statement 39
Slide 40: Statement of financial position
F I N A N C I A L S TATE M E N TS Statement of financial position 40
Slide 41: Marketing made human.
W Dotdigital Marketing made human.