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Vivendi — SFR — Investor Presentation (October 2010)

21 slides from Vivendi's investor presentation, October 2010

  1. Slide 1: SFR Investor presentation October 2010

    SFR Investor presentation October 2010 1

  2. Slide 2: Agenda

    AGENDA 1 Integrated fixed/mobile operator with strong assets 2 H1 2010 performance overview 2

  3. Slide 3: Agenda

    AGENDA 1 Integrated fixed/mobile operator with strong assets 2 H1 2010 performance overview 3

  4. Slide 4: SFR is well positioned to create value

    SFR is well positioned to create value We have the right size… … and key assets to leverage  Integrated fixed/mobile operator  Large customer bases and strong brand  €12.4bn turnover (2009)  Strong distribution and customer care  N°1 alternative operator in France on channels  Fixed and Mobile

  5. Slide 5: SFR, 1st alternative operator on all telecoms market segments

    SFR, 1st alternative operator on all telecoms market segments SFR covers all segments of the Consumer Enterprise Wholesale French telecoms market  20.6m mobile customers,  140k enterprise Addressing more with 75% postpaid customers than 25m  4.7m broadband Internet  200 operators and customers c

  6. Slide 6: Strong distribution and customer care channels

    Strong distribution and customer care channels Controlled physical SFR web site distribution 820 « espace SFR » ~15% of total sales made online 5,000 sales people ~50% of total customer care acts done via online selfcare Call Centers SFR assistance 11,000 advisors 1,200 technicians 120,000 contacts

  7. Slide 7: Leading alternative broadband infrastructure in France

    Leading alternative broadband infrastructure in France 3G/3G+ network coverage at end 2011  18,000 radio sites Leading Mobile  99% 2G coverage* Broadband  >84% 3G coverage* as of mid-2010 network  98% 3G coverage* targeted by end 2011 Fixed network infrastructure The 1st alternative  73% unbund

  8. Slide 8: Leveraging synergies between fixed and mobile networks

    Leveraging synergies between fixed and mobile networks Objectives:  Off-loading traffic to the fixed network  WiFi: “Always best connected” application facilitating seamless  Increase network capacity to roaming on SFR’s 3m WiFi hotspots for 3G dongles and webphones manage mobile data traffic gro

  9. Slide 9: Agenda

    AGENDA 1 Integrated fixed/mobile operator with strong assets 2 H1 2010 performance overview 9

  10. Slide 10: Mobile commercial performance

    Mobile commercial performance Postpaid net adds : SFR # 1 in postpaid customer recruitment in H1 2010 Mobile postpaid net adds market share (%) 2009: 36% H1 2010: 37% 50% 2008: 29% 39% 40% 38% 40% 37% 35% 32% 31% 32% 26% 30% 25% 20% 10% 0% Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10

  11. Slide 11: Fixed Broadband Internet commercial performance

    Fixed Broadband Internet commercial performance Broadband Internet net adds : ~30% net adds market share maintained since end 2008 ADSL net adds market share (%) H1 2010: 39% 50% 2009: 31% 43% 40% 2008: 14% 33% 34% 31% 31% 33% 30% 27% 20% 14% 9% 10% 4% 0% Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4

  12. Slide 12: Operational highlights

    Operational highlights LA POSTE MOBILE DIFFERENTIATED TARIFFS • SFR in exclusive negotiations • June 2010: 1st « SIM only » with La Poste for a partnership offer available with all to launch a mobile offer (MVNO) postpaid plans for customers not wishing a new handset • A growth opportunity based on

  13. Slide 13: Zoom #1: Growth in broadband access

    Zoom #1: Growth in broadband access DATA CLIENT BASES REVENUE GROWTH June 2009 June 2010 (H1 2010 vs H1 2009) Webphones 0.3m x6 2.0m BROADBAND MOBILE +18% mobile data revenues growth PC 441k +77% 781k (3G usb key) Consumers 4.2m 4.7m BROADBAND (households) +13% +10% FIXED fixed data revenues growth

  14. Slide 14: Zoom #2: Growth in IPTV services

    Zoom #2: Growth in IPTV services IPTV IPTVsubscribers subscribers  2.4m IPTV users i.e. 52% of the ADSL customer base (+11 pts YoY) 2.4m 2.0m +43%  IPTV services penetration driven by the 1.7m 1.3m commercial success of the neufbox triple-play offer and continuation of unbundling June Dec.2009 08

  15. Slide 15: Zoom #3: Growth in Enterprise

    Zoom #3: Growth in Enterprise Innovative packaged solutions introduced since Common fixed / mobile Enterprise customers early 2010 for SMEs and large corporates % total Enterprise customer base 28% 30% +6pts 22% SFR Business Serenity Video conferencing 20% (security solution) 10% Internet 0% Pack Bu

  16. Slide 16: H1 2010 SFR Financials

    H1 2010 SFR Financials  Solid organic revenue growth in H1 2010 in euro millions - IFRS H1 09 H1 10 Change FY 09  Mobile services revenues: +5.3% excl. Revenues 6,140 6,248 +1,8% 12,425 regulatory impact* Mobile 4,442 4,430 -0,3% 8,983 Broadband Internet & Fixed 1,865 1,975 +5,9% 3,775  Broadband

  17. Slide 17: Revenue growth trends

    Revenue growth trends SFR revenue growth vs. France GDP growth, per quarter YoY quarterly growth 8% 6% 4% 2% 0% -2% -4% -6% Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 GDP growth Total revenue growth excl. regulatory impacts* Total revenue growth Source: Insee and SFR  SFR revenue growth trends

  18. Slide 18: Impacts from regulation

    Impacts from regulation France has been front-runner in Europe in Mobile Termination Rates cuts Termination rates cuts over 2009-2010 Mobile Termination Rates evolutions cts€/min 12 Mobile Termination Rates • Orange/SFR: 6.5 to 4.5 cts€/min • Bouygues : 8.5 to 6 cts€/min 10 July, 1st Euro tariffs (r

  19. Slide 19: Control of OPEX

    Control of OPEX OPEX evolution FY 2010 OPEX trends (2008-2009) YoY growth 100% Commercial  Slight increase of acquisition and retention costs +6% costs in order to support commercial momentum in 2010 (incl. +440k iPhone in H1) 30% 28%  Slight decrease of revenue-related costs in Revenue-related co

  20. Slide 20: Control of CAPEX

    Control of CAPEX CAPEX evolution FY 2010 CAPEX trends (2008-2009) CAPEX trends 1 593 m€ Stable CAPEX trend year-on-year, with 1 441 m€ rebalancing of investments between Fixed and Variable Mobile in 2010 vs. 2009 : Capex (23%)  Decrease of Fixed & Broadband CAPEX Fixed & 574 m€ 828 m€ broadband (40

  21. Slide 21: SFR FY 2010 Guidance

    SFR FY 2010 Guidance  Initial FY 2010 Guidance (announced March 1st, 2010):  Mobile: slight decrease in EBITDA  Broadband & Fixed: slight increase in EBITDA  Revised FY 2010 Guidance (announced September 1st, 2010):  Mobile: slight decrease in EBITDA / Confirmed  Broadband & Fixed: double-digi

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