Chubb Limited · NYSE:CB
Chubb — Investor Presentation (May 2021)
31 slides from Chubb's investor presentation, May 25, 2021
Slide 1: Introducing the Digital business accelerated campaign
Introducing the Digital business accelerated campaign | May 25, 2021
Slide 2: Digital has given businesses a lifeline
Digital has given P02 businesses a lifeline Technology isn’t just a useful tool for small and mid-sized businesses. It’s an evolution that’s changed them significantly. And in the wake of a global pandemic, it’s more important than ever to keep up. This is digital business accelerated.
Slide 3: Watch the launch video
Watch the launch video P03
Slide 4: Introducing Digital Business Accelerated
INTRODUCING DIGITAL BUSINESS ACCELERATED P04 Digital technology unlocks new opportunities in a challenging world. But what are these opportunities, and how can businesses prepare for the associated risks? Before the arrival of COVID-19, Chubb collaborated with Accenture to survey executives from aro
Slide 5: Who was surveyed?
INTRODUCING DIGITAL BUSINESS ACCELERATED P05 Who was WHO WERE THE HOW MANY FULL-TIME RESPONDENTS TO THE SURVEY? EMPLOYEES DO THEY HAVE? surveyed? 38% Owners / Partners 26% 24% 100–250 2-19 employees employees 30% Executive Vice President, Vice President, Director or the equivalent as their job title
Slide 6: What are they focused on?
INTRODUCING DIGITAL BUSINESS ACCELERATED P06 What are they focused on? The businesses surveyed reported a specific focus on a few key areas. 01 02 Navigating digital-first Harnessing the power communications of data These four ‘themes’ represent trends that offer huge opportunities, but 03 04 invest
Slide 7: Navigating digital-first communications
01 NAVIGATING DIGITAL-FIRST P07 COMMUNICATIONS Building digital experiences to reach customers at the right time and place, and enabling seamless delivery of products and services, tailored to customers’ wants and needs.
Slide 8: Harnessing the power of data
02 HARNESSING THE P08 POWER OF DATA Adopting cloud and other advanced technology, such as AI, to refine customer products and services and optimize business operations.
Slide 9: Supporting a transformed workforce
03 SUPPORTING A TRANSFORMED P09 WORKFORCE Addressing the accelerated shift to an increasingly digital workplace with flexible work solutions, career and skill development opportunities, and innovative benefits.
Slide 10: Playing in the global market
04 PLAYING IN THE P10 GLOBAL MARKET Building opportunities across both literal and figurative borders by forming partnerships with other companies to build new products or services and commercial and social platforms to expand reach and capability.
Slide 11: Setting the stage
P11 Setting the stage After the outbreak of COVID-19, Accenture’s Consumer Pulse Survey (conducted post- COVID-19) shows a real shift in the attitudes of consumers and employees. This demands attention and action from business owners. 67% of consumers expect companies to “build back better” by inves
Slide 12: Accelerated digital business can be risky
P12 Accelerated digital business can be risky The four themes identified in the research are solid foundations for operating in a post-pandemic environment. But before businesses can take advantage of new opportunities, they need to be aware of the exposures they might face. That’s where the right p
Slide 13: Inform Protect Plan Future-proof
HOW CHUBB, BUSINESSES, AGENTS, AND BROKERS WORK TOGETHER P13 01 02 03 04 Inform Protect Plan Future-proof
Slide 14: Inform
HOW CHUBB, BUSINESSES, AGENTS, AND BROKERS WORK TOGETHER P14 Inform Chubb’s research is available to brokers and agents, providing exclusive insight into the risks and opportunities that businesses face when digital business is accelerated. This knowledge is an essential foundation for operating and
Slide 15: Protect
HOW CHUBB, BUSINESSES, AGENTS, AND BROKERS WORK TOGETHER P15 Protect With a thorough understanding of the risks, brokers and agents can work with businesses to spot any areas where their existing coverage may not be up to scratch. And once insurance gaps are identified, Chubb can provide insurance s
Slide 16: Plan
HOW CHUBB, BUSINESSES, AGENTS, AND BROKERS WORK TOGETHER P16 Plan Covering existing insurance gaps is an essential first step, but an accelerated transition to digital also presents opportunities businesses might not be taking advantage of. With the right coverage, businesses can look beyond the pre
Slide 17: Future-proof
HOW CHUBB, BUSINESSES, AGENTS, AND BROKERS WORK TOGETHER P17 Future-proof Strong relationships are more important than ever. In partnership with brokers and agents, Chubb is always identifying new and emerging risks, and developing solutions to allow businesses to stay focused on their operations.
Slide 18: Businesses: digital transformation statistics
01 NAVIGATING DIGITAL-FIRST P18 COMMUNICATIONS Businesses 82% see digital 55% of HK businesses plan to 62% expect to include transformation as critical increase digital transformation AI in their digital to business success 1 expenditure in 2021 2 transformation plans 3 1 According to Smarter Digita
Slide 19: Customers
01 NAVIGATING DIGITAL-FIRST P19 COMMUNICATIONS Customers 67% digital security 41% seamless 32% personalised interactions experiences 1 1 According to Impact of COVID-19 on Consumers’ Behaviours by KPMG & Gini.
Slide 20: Hong Kong cloud readiness and SME cyber risk
02 HARNESSING THE P20 POWER OF DATA Hong Kong is ranked 1st in overall 72% of local SMEs had riskware cloud readiness according to Asia and unwanted applications in their Cloud Computing Association (82%) 1 networks 2 1 According to The Cloud Readiness Index 2000 by Asia Cloud Computing Association
Slide 21: Employees can be the biggest risk
02 HARNESSING THE P21 POWER OF DATA Employees can be the biggest risk 50% leaders do not think their 47% do not recognize the severity employees are aware of all the of cyber risks to their businesses 1 cyber threats they face 1 According to 2019 Hong Kong SME Cyber Preparedness Report.
Slide 22: Work stress and anxiety during pandemic
03 SUPPORTING A TRANSFORMED P22 WORKFORCE 87% suffer from work stress during 42% report signs of anxiety disorder 1 pandemic 1 According to the Mental Health Survey by Mental health Association of Hong Kong in South China Morning Post.
Slide 23: Security and health risks for workforce
03 SUPPORTING A TRANSFORMED P23 WORKFORCE Security risk for businesses due Health risk for employees which requires to lax WiFi and server security employers to consider appropriate protection for the most valuable assets of their companies 1 1 According to 3 Cyber Security Tips for Working from Hom
Slide 24: Hong Kong regional headquarters and collaboration challenges
04 PLAYING THE P24 GLOBAL MARKET 40% of Hong Kong businesses still 44% say their biggest challenge is designate the city as their regional collaboration with large commercial and headquarters in the coming years 1 social platform players 2 1 According to 2021 Hong Kong Business Outlook Survey by the
Slide 25: Matching opportunities to business risks
P25 Matching opportunities to business risks To make sure businesses get the right coverage, it’s a good first step to match some of the most common exposures to the relevant Chubb solutions.
Slide 26: The risks of navigating digital-first communications
MATCHING OPPORTUNITIES TO BUSINESS RISKS P26 The risks of navigating digital-first communications Potential business risks Chubb insurance products and services to consider Cyber Crime Umbrella & Excess Professional Liability/ Casualty Errors & Omissions (Media Liability) Storage of customer, employ
Slide 27: The risks of harnessing the power of data
MATCHING OPPORTUNITIES TO BUSINESS RISKS P27 The risks of harnessing the power of data Potential business risks Chubb insurance products and services to consider Cyber Professional Liability/ Umbrella & Excess General Liability Errors & Omissions Casualty Collection of large data sets creates legal
Slide 28: The risks of supporting a transformed workforce
MATCHING OPPORTUNITIES TO BUSINESS RISKS P28 The risks of supporting a transformed workforce Potential business risks Chubb insurance products and services to consider Cyber Crime Umbrella General Employment Workers Work from Home Professional & Excess Liability Practices Compensation (Accident & He
Slide 29: The risks of playing in the global market
MATCHING OPPORTUNITIES TO BUSINESS RISKS P29 The risks of playing in the global market Potential business risks Chubb insurance products and services to consider Cyber Umbrella & Multinational Kidnap/Ransom Marine/Cargo Product Excess Insurance & Extortion Liability Casualty Products and Services Ex
Slide 30: Start learning about digital business accelerated
Start learning about P30 digital business accelerated Learn more about adapting to a digital-first way of working by reading Chubb’s research report. Or, visit the insights hub to access all of the other information businesses need to weather the storm and come out stronger. chubb.com/digitalbusines
Slide 31: Let's get started
Let’s get The claim scenarios described here are intended to show the types of situations that may result in claims. These scenarios should not be compared to any other claim. Whether or to what extent a particular loss is covered depends on the facts and circumstances of the loss, the terms and con