Commerzbank Ag · XETR:CBK
Commerzbank — Investor Presentation (May 2017)
17 slides from Commerzbank's investor presentation, May 10, 2017
Slide 1: Commerzbank 4.0: simple – digital – efficient
Commerzbank 4.0: simple – digital – efficient Winning in the German Retail Banking Market 10 May 2017 Commerzbank AG | Michael Mandel | Member of the Board of Managing Directors | London
Slide 2: Achieving profitable growth and gaining market share
Commerzbank 4.0 simple – digital – efficient Achieving profitable growth and gaining market share Customers Net interest / commission income (GER*; m) (GER*; €m) 12.4 3,607 NII - deposits 12.2 3,331 562 NII - loans / other 705 1,301 NCI 1,066 11.0 916 1,560 1,744 122 308 486 Y/E 2012 Y/E 2016 1Q17 2
Slide 3: Commerzbank 4.0 – our strategy to accelerate growth
Commerzbank 4.0 simple – digital – efficient Commerzbank 4.0 – our strategy to accelerate growth Net new New Small Business Customer segment Customer growth Highly successful marketing campaigns ONE platform Multi-channel Partnership banking expanded Platform ‘ONE’ Innovative & digital Products Simp
Slide 4: … and we are delivering!
Commerzbank 4.0 simple – digital – efficient … and we are delivering! › New ‘CobaHyp’ platform for mortgages › Own digital consumer finance platform › New branch strategy developed › New product bundle for Small Business › Platform ONE rolled out in branches Customer segment, e.g. offering for found
Slide 5: Strong digital capabilities are the backbone of our growth strategy
Commerzbank 4.0 simple – digital – efficient Strong digital capabilities are the backbone of our growth strategy We go ONE: our vision of multi-channel Digital CRM revolutionizes customer banking interaction Online Leads / Non- Mobile customer + customers Digital CRM Self- Hotline Service Branch › M
Slide 6: Customer growth strategy is based on sound economics
Commerzbank 4.0 simple – digital – efficient Customer growth strategy is based on sound economics Net new customers Customer characteristics All Clients (GER*; k) (Commerzbank*) New Clients (2013-16) 146 151 63% 58% 49 51% 47% 68 39 39% 59 62 35% 54 11% 14% Ø 1Q13- 1Q16 2Q16 3Q16 4Q16 1Q17 Ø Age Kun
Slide 7: Quality of our client base improving over time
Commerzbank 4.0 simple – digital – efficient Quality of our client base improving over time Favourable profile of existing client base New clients – increasing ‘affluent’ share (2016; source: FMDS) (Commerzbank*) Commerzbank* Affluent clients German population (Ø) Other clients ~3.250 18% 3,4 2016 2
Slide 8: New customer earns about the same revenues as an existing customer within two years
Commerzbank 4.0 simple – digital – efficient New customer earns about the same revenues as an existing customer within two years Ø Revenue per new customer* (in €) 2013 2014 2015 2016 New Year 1 Year 2 Year 3 Year 4 customers 94 243 268 280 2013 New Year 1 Year 2 Year 3 customers 94 294 319 2014 New
Slide 9: Growth potential from both new customers and existing clientele
Commerzbank 4.0 simple – digital – efficient Growth potential from both new customers and existing clientele 1› Largely cost free current Revenue € per customer* Perspective account as anchor 1.000 2 Loans 2020 product offers sizable cross-selling potential in 750 39% lending and securities 28% 2› R
Slide 10: Innovative digital product offering in place
Commerzbank 4.0 simple – digital – efficient Innovative digital product offering in place Consumer finance now Commerzbank branded › After split of Joint Venture ~€3bn consumer loans are transferred to own platform › Interest income replaces commission income Security business pipeline @ › Attractiv
Slide 11: Digital consumer loans represent an important growth driver
Commerzbank 4.0 simple – digital – efficient Digital consumer loans represent an important growth driver Consumer finance new business › High margin product with strong volume growth potential in low rate (€bn) 6.0 environment › Everywhere - 24 hrs / 7 days 1› Started in branches in April, complete
Slide 12: Our multi-channel banking approach – the future is digital and personal
Commerzbank 4.0 simple – digital – efficient Our multi-channel banking approach – the future is digital and personal ~ 1,000 branches – but different First cost-efficient City branch opened in December 2016 City branch Flagship City branch City City branch branch „ONE“: one City platform for branch
Slide 13: Changing competitive dynamics offer additional opportunities
Commerzbank 4.0 simple – digital – efficient Changing competitive dynamics offer additional opportunities Number of domestic bank branches Domestic competition vs. Commerzbank 14.000 Competition* 12.000 Cost cutting yes yes 10.000 Branch yes no reduction 2.000 Customer low / medium high acquisition
Slide 14: Doubling growth in the domestic business – our strategic targets 2020
Commerzbank 4.0 simple – digital – efficient Doubling growth in the domestic business – our strategic targets 2020 > 14m Assets under Control Customers > €400bn Additional revenues Active > €1.1bn cost management Commerzbank AG | Michael Mandel | Member of the Board of Managing Directors | London |
Slide 15: Commerzbank 4.0 – Winning in the German Retail Banking Market
Commerzbank 4.0 simple – digital – efficient Commerzbank 4.0 – Winning in the German Retail Banking Market Digital Smaller range of ~150 products but all in digital format Personal Close to our clients with a dense network of ~ 1.000 branches Competent clients Covering all needs – including those of
Slide 16: Commerzbank 4.0 simple – digital – efficient
Commerzbank 4.0 simple – digital – efficient Commerzbank AG | Michael Mandel | Member of the Board of Managing Directors | London | 10 May 2017 15
Slide 17: Disclaimer
Disclaimer This presentation contains forward-looking statements. Forward-looking statements are statements that are not historical facts; they include, inter alia, statements about Commerzbank’s beliefs and expectations and the assumptions underlying them. These statements are based on plans, estim