eGain Corporation · NASDAQ:EGAN

eGain — Q2 FY2024 Earnings Presentation

13 slides from eGain's earnings presentation, February 2024

  1. Slide 1: Connect More Dots

    NASDAQ : EGAN Connect More Dots #1 Knowledge-powered Customer Engagement Solution Supplemental Financial Information Q2 FY24

  2. Slide 2: Safe Harbor Statement

    SAFE HARBOR STATEMENT This presentation contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the third quarter of fiscal 2024 and fiscal 2024 full ye

  3. Slide 3: Strategic Focus on Driving Increased Profitability in Current Environment

    STRATEGIC FOCUS ON DRIVING INCREASED PROFITABILITY IN CURRENT ENVIRONMENT Q2FY24 Non–GAAP net income of $3.4M up ~100% Y-o-Y N AS D AQ : E G AN Q 2 F Y 2 4 I N V E S T O R P R E S E N T AT I O N 3

  4. Slide 4: Q2FY24 Financial Highlights

    F I N AN C I AL H I G H L I G H T S Q2FY24 FINANCIAL HIGHLIGHTS METRIC PERFORMANCE Total Revenue $23.8 million, down 7% year-over-year Ending SaaS ARR $73.8 million, down 3% year-over-year Non-GAAP Gross Margin 72% compared to 75% in Q2FY23 Non-GAAP Net Income $3.4 million, up ~100% year-over-year O

  5. Slide 5: Revenue & Gross Margin

    F I N AN C I AL H I G H L I G H T S REVENUE & GROSS MARGIN REVENUE (YOY%) GROSS MARGIN 1 11% 5% 75% 74% 73% -2% 72% -4% 69% -7% $25.6 $24.2 $23.8 $23.0 $24.6 $18.2 $17.1 $19.3 $17.6 $15.8 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 $ IN MILLIONS $ IN MILLIONS 1. Excludes st

  6. Slide 6: Net Income & EBITDA Margin

    F I N AN C I AL H I G H L I G H T S NET INCOME & EBITDA MARGIN NON-GAAP NET INCOME (DILUTED EPS) ADJUSTED EBITDA MARGIN 1 $0.11 $0.12 $0.11 16% 16% 12% $0.05 $0.03 9% 5% $3.8 $3.4 $3.6 $4.0 $3.8 $1.7 $2.8 $1.1 $2.2 $1.1 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 $ IN MILLI

  7. Slide 7: Q3FY24 and FY24 Guidance

    Q3FY24 AND FY24 GUIDANCE Q3FY24 FY2024 Total Revenue $22.6M – $23.0M $92.0M – $93.0M GAAP Net Income $0.4M – $1.0M $4.5M – $5.0M GAAP Net Income EPS $0.01 – $0.03 $0.14 – $0.16 Non-GAAP Net Income $1.6M – $2.2M $9.3M – $9.8M Non-GAAP Net Income EPS $0.05 – $0.07 $0.29 – $0.31 N AS D AQ : E G AN Q 2

  8. Slide 8: Appendix

    APPENDIX N AS D AQ : E G AN Q 2 F Y 2 4 I N V E S T O R P R E S E N T AT I O N 8

  9. Slide 9: GAAP P&L Last 5 Quarters

    AP P E N D I X GAAP P&L LAST 5 QUARTERS $ in thousands For the Period Ending Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Subscription 23,614 20,980 22,807 22,323 21,996 Professional services 1,986 2,033 1,828 1,853 1,819 Total Revenue 25,600 23,013 24,635 24,176 23,815 Cost of revenue 6,752 7,595 6,686 6,838

  10. Slide 10: GAAP to Non-GAAP Reconciliation

    AP P E N D I X GAAP TO NON-GAAP RECONCILIATION $ in thousands Q2 FY23 Q3 FY23 Q4 FY23 Q1 FY24 Q2 FY24 Gross profit $18,848 $15,418 $17,949 $17,338 $16,825 Gross profit % 74% 67% 73% 72% 71% Stock-based compensation expense 412 371 256 297 284 Non-GAAP gross profit 19,260 15,789 18,205 17,635 17,109

  11. Slide 11: GAAP to Non-GAAP Reconciliation

    AP P E N D I X GAAP TO NON-GAAP RECONCILIATION in thousands Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 GAAP Cost of subscription $4,424 $5,393 $4,882 $5,047 $5,109 Stock-based compensation expense - - - - - Non-GAAP cost of subscription $4,424 $5,393 $4,882 $5,047 $5,109 GAAP Cost of professional services $

  12. Slide 12: GAAP to Non-GAAP Reconciliation

    AP P E N D I X GAAP TO NON-GAAP RECONCILIATION $ in thousands Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Net (loss) income ($104) ($372) $2,601 $2,596 $2,185 Depreciation and amortization expense 125 123 115 107 97 Stock-based compensation expense 1,771 1,447 963 1,208 1,195 Interest income (529) (818) (768

  13. Slide 13: Balance Sheet

    BALANCE SHEET AP P E N D I X $ in thousands as of: Dec-31-2023 Jun-30-2023 $ in thousands as of: Dec-31-2023 Jun-30-2023 Current Assets Current Liabilities Cash and Cash Equivalents 86,833 73,201 Accounts Payable 1,777 2,044 Accounts Receivables 14,271 31,569 Accrued Expenses 10,049 13,084 Prepaid &

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