Hinduja Global Solutions Limited · NSE:HGS

Hinduja Global Solutions — Merger or Acquisition (April 2018)

19 slides from Hinduja Global Solutions's merger presentation, Apr 4, 2018

  1. Slide 1: Letter to exchanges: conference call with investors on acquisitions

    LHGS HRNDWA OLORAL SOLUTIONS April 04, 2018 f BSE Limited National Stock Exchange of India Ltd. Corporate Relation Dept. “Exchange Plaza”, P. J. Towers, Dalal Street Bandra Kurla Complex, Bandra (East) Mumbai 400 001. Mumbai - 400 051. Scrip Code : 532859 Symbol: HGS Dear Sirs, Re: Conference Call w

  2. Slide 2: Investors Presentation, 4th April 2018

    Investors Presentation 4th April 2018

  3. Slide 3: AxisPoint Health

    AxisPoint Health

  4. Slide 4: Healthcare Payer BPO market

    Healthcare Payer BPO market  The healthcare payer BPO industry is Global Healthcare Payer BPO market expected to grow with a CAGR of (US$ billion) 10.8% to reach ~$31 billion by 2021 – US Payer BPO market is 30.9 expected to see a 7.5% CAGR to reach $14.6 billion by 2021 27.9 25.2  The US accounts

  5. Slide 5: Cross Tower Integration

    Business Value using Deep Domain expertise • Member experience, NPS • Retention & Recapture Customers CUSTOMER EXPERIENCE • Provider experience, NPS Generate Business Value • Star / HEDIS Rating Cross Tower Integration  Enhance Customer • Payment Integrity: Prepay, Post Pay Experience MEDICAL LOSS

  6. Slide 6: Service Areas for the future

    Service Areas for the future Type of Service Delivery Model  Onshore-Offshore scalable models for Care management Medical Cost  Risk stratification support through analytical models containment  Coding and nursing reviews for pre pay and post pay claims  Multi-channel including self serve Improv

  7. Slide 7: AxisPoint Health - Summary

    AxisPoint Health - Summary Key Highlights  Guidepoint Services: Clinically led nurse advice, navigation and member engagement services designed to improve utilization and lower costs for a health plan – 82% ED redirection rate  Carepoint Services: Predictive analytics driven condition and case man

  8. Slide 8: Strategic rationale

    Strategic rationale Clinical services focused on medical cost management is the future growth area  Our healthcare payer growth story from 2000 has been in the administrative function which accounts for less than 15% of premium dollars (enrolment, policy admin, benefit plan build, claims, financial

  9. Slide 9: How does AxisPoint help HGS Healthcare grow?

    How does AxisPoint help HGS Healthcare grow? AxisPoint takes our clinical capabilities to a completely new level  Clinical depth and Client credibility that will take 3-5 years to build organically  RNs, Medical Director, experienced management and necessary URAC and NCQA accreditations  Deep ana

  10. Slide 10: Management Team

    Management Team  Christopher Long - CEO – Responsible for strategic planning, key account growth opportunities and long term product roadmap – Served as COO of Staywell Health; EVP & General Manager of LifeMasters  Virginia Gurley, M.D, MPH – SVP & Chief Medical Officer – Expertise in preventive m

  11. Slide 11: Element Solutions

    Element Solutions

  12. Slide 12: The Modern Customer

    The Modern Customer “rewired” buried in their devices on the go CONNECTED EMPOWERED IMPATIENT NON-LOYAL DEMANDING Online 8 hours and 41 Average Facebook 74% expect a 68% of consumers 40% of consumers buy minutes a day. More user has 338 response from a stopped doing more from retailers than they sle

  13. Slide 13: Digital Customer Journey

    Digital Customer Journey 12 HGS Confidential – www.teamhgs.com Driving Results. Consistently.

  14. Slide 14: Creating Digital Experiences that transform traditional businesses

    Strategic Rationale Creating Digital Optimizing Customer Experiences that Experiences to help transform traditional clients become more businesses to digital competitive innovators 13 HGS Confidential – www.teamhgs.com Driving Results. Consistently.

  15. Slide 15: Element Overview

    Element Overview We are dedicated to creating frictionless digital experiences that solve problems and improve people’s lives. Gold Partner 14 HGS Confidential – www.teamhgs.com Driving Results. Consistently.

  16. Slide 16: Synergies

    Synergies Buy - Market & Sell Own - Support & Serve  Digital Experience Consulting  Voice Contact Center Services  UX Design & Implementation  Business Process Management &  Digital Technology Implementation Optimization Services  Data Driven Marketing  Digital Customer Interaction Services 

  17. Slide 17: Footprint & Capabilities

    Footprint & Capabilities AUSTIN CHICAGO CHENNAI VIZAG CUSTOMER DATA-DRIVEN CLOUD DIGITAL EXPERIENCE MARKETING MANAGED SERVICES  Web Experience  Customer Data  Cloud Migrations Technologies Intelligence  Cloud Enablement and  Mobile Strategy and  Hyper-Personalization Optimization AR/VR  Marke

  18. Slide 18: Management Team

    Management Team Venkatesh Korla, Founder and CEO  Visionary leader and technologist. Venk has an uncommon ability to connect with customers and see finished, complete solutions where the client has only a vision. His focus is on the Company’s growth strategy beyond current potential & existing busi

  19. Slide 19: Delivering value together

    Delivering value together 18 HGS Confidential – www.teamhgs.com Driving Results. Consistently.

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