Jack Henry & Associates, Inc. · NASDAQ:JKHY
Jack Henry & Associates — Technical Presentation (March 2025)
53 slides from Jack Henry & Associates's technical presentation, Mar 19, 2025
Slide 1: Symitar® Quarterly Town Hall
Symitar® Quarterly Town Hall March 19, 2025
Slide 2: Housekeeping
Housekeeping Your lines will be muted throughout the presentation, but your participation is welcome. Please enter questions on the Q&A tab at any time. You'll receive a copy of the presentation slides and a recording early next week.
Slide 3: Juliana Maneno, Compliance Analyst, Advisory
Juliana Maneno Compliance Analyst, Advisory Joined Jack Henry in 2019 Supports company compliance initiatives, federal laws and regulations, best practices, and industry standards Implements compliance regulations into business processes Communicates understanding of current legislation Tracks new a
Slide 4: Jeff Paris, Senior Product Manager
Jeff Paris Senior Product Manager Joined Jack Henry in 1998 Manages a large portion of Symitar® core functionality Member Services functionality: ACH, dividends, drafts, fees, holds, members, teller transactions, and wires Reporting functionality: CTR and IRS General ledger functionality: Accounts p
Slide 5: Barbara Fraire, Senior Product Manager
Barbara Fraire Senior Product Manager Joined Jack Henry in 1994 Instrumental member of the project that delivered Symitar’s first online documentation Moved into education and instructional design Spent more than 20 years developing training on subjects ranging from PowerOn®, Symitar PowerFrame Docs
Slide 6: Paul Kumbier, Technical Product Manager
Paul Kumbier Technical Product Manager Joined Jack Henry in November 2023 Product Manager for Symitar® Card Services Manages product backlog, moderates IdeaLab submissions, and works with Card Services Programming team to deliver and communicate enhancements Nearly 25 years of card payments transact
Slide 7: Sheena Gribaudo, Corp. Technical Instructor III
Sheena Gribaudo Corp. Technical Instructor III Joined Jack Henry in 2019 Transitioned to Knowledge Enablement as a Corporate Technical Instructor in early 2024. Prior to moving to Knowledge Enablement was the Lending Support Supervisor. Specialized in cleanup projects related to recoveries, managed
Slide 8: Disclaimer
Disclaimer Dates contained in this document are provided as estimates only and can be changed at any time at the sole discretion of Jack Henry & Associates, Inc.® This information may not be incorporated into any contract and should not be relied upon in making purchasing decisions. This presentatio
Slide 9: Agenda
• Credit Report Rescue: Demystifying Credit Report Exceptions • Exception Reports • Credit Report Exceptions • Credit Reporting Course Agenda • 2025.00 Symitar® Compliance Enhancements • Features on the Horizon • 2025 Compliance Calendar Review • Compliance Resources • Q&A
Slide 10: Exception Reports
Exception Reports
Slide 11: Help Center – Symitar®
¢ Help Center — Symitar® Batch Reports Listed Alphabetically ——— Table | Table ot Flas ‘able ot contents Report category Batch Programs that Generate Report expand x Colopse Bo exception iter riter TeterResources > + ACH Posting + Day Posing 8 . + Dividend Posting paper + Draft Posting ‘Account Batc
Slide 12: Help Center – Symitar®
* Help Center — Symitar® Home > Symitar >. Exception Reasons Exception Reasons | ———_—_—__———=="" lost Updated Now28,2024 | © Road Time: 85 min Symiter | 202401 Product assistance || Release information This table contains the text of the exception reason contained in the exception reports along wit
Slide 13: Credit Report Exceptions
Credit Report Exceptions
Slide 14: Trial Balance Reports Batch Program
Trial Balance Reports Batch Program Trial Balance Reports batch program generates three reports in Print Control: • Credit Report Tape • Credit Report Journal • Credit Report Exceptions
Slide 15: Special Character Removed and/or Ampersand Replaced by AND in Reported Name
Special Character Removed and/or Ampersand Replaced by AND in Reported Name Examples: • Carla B. Farnsworth or • Joseph O’Donnell Create an FM specfile: • Remove period from the middle name field • Remove apostrophe or replace with space
Slide 16: Credit Reporting Period Too Long
Credit Reporting Period Too Long Top scenarios: • Share was charged off twice • Credit Reporting Code set to (1) Do Not Report • Correcting a loan that prematurely aged out Review the 24-month CR Pmt History buckets and update for accuracy.
Slide 17: J1 or J2 Missing SSN/DOB or Both
J1 or J2 Missing SSN/DOB or Both Joint member is missing: • Social Security Number • Date of Birth • Social Security Number and Date of Birth Honorable segway • J2 segments are used to report joint borrowers • J1 segments also report joint borrowers with missing addresses
Slide 18: Unpaid Late Charges/Escrow Amounts
Unpaid Late Charges/Escrow Amounts • Late charges calculated on final payment and not paid • Postponed late charges not paid • Unpaid escrow at the time of payoff
Slide 19: Portfolio Type Unspecified
Portfolio Type Unspecified Credit Reporting Parameters > Collateral Codes • Missing Portfolio Type parameter Correct it by: • Define the Collateral Code parameter, or • Locate all loans assigned to the Collateral Code value and update to the correct value Caution! A change in the Portfolio Type may
Slide 20: Consumer Indicator Invalid
Consumer Indicator Invalid Credit Report Consumer Info codes retired: • 2020 CDIA retired CII values • 2021 retired values removed from Symitar Credit Rpt Consumer Date is the “backup” Date of First Delinquency value for current bankruptcies. Bankruptcy BFF fields: • When bankruptcy is active or dis
Slide 21: Occurrence Date Could Not Be Calculated, Using Open Date
Occurrence Date Could Not Be Calculated, Using Open Date Credit Report Occurrence = Date of First Delinquency Credit bureaus purge derogatory debt after seven years. Symitar calculates this field: • Due Date compared to system date • Reads transaction history • Factors in Credit Reporting Parameter
Slide 22: Occurrence Date Could Not Be Calculated, Using Open Date
Occurrence Date Could Not Be Calculated, Using Open Date When does it happen? • Reporting a current loan in a derogatory state Common scenarios: Current repossessions or voluntary surrenders • Credit Reporting Code = 95 or 96 • Credit Report Occurrence = Date of possession • Credit Report Last Statu
Slide 23: Unexpected Credit Reporting Code for a Share with a Zero or Positive Balance
Unexpected Credit Reporting Code for a Share with a Zero or Positive Balance (0) Normal -Symitar automatically assign one of the following status codes to indicate the status of the share: • 11 = Current account (0–29 days past the due date) • 13 = Paid or closed account/zero balance • 64 = Account
Slide 24: Unexpected Credit Reporting Code for a Share with a Zero or Positive Balance
Unexpected Credit Reporting Code for a Share with a Zero or Positive Balance Review processes that update the Credit Reporting Code field to 97. If there is a Charge-Off Date, keep it set to (0) Normal. All hard-set Credit Reporting Codes should be reviewed each cycle. Create a report to track hard-
Slide 25: Lease Reporting
Lease Reporting
Slide 26: Post Lease Charges and Balloon Amount
Post Lease Charges and Balloon Amount Loan Balance Balloon Amount Metro 2 Current Balance $50,000.00 Loan Balance $35,000.00 Balloon Amount $15,000.00 Metro 2 Current Balance
Slide 27: Post Lease Charges and Balloon Amount
Post Lease Charges and Balloon Amount $10,000.00 Loan Balance (Post Lease Charges) $35,000.00 Balloon Amount $0.00 Metro 2 Current Balance $10,000.00 Loan Balance $0.00 Balloon Amount $10,000.00 Metro 2 Current Balance
Slide 28: Symitar® Courses
Symitar® Courses UN
Slide 29: Symitar Lending: Unlocking the Secrets of Credit Reporting
Symitar® Courses Symitar Lending: Unlocking the Secrets of Credit Reporting Are you struggling with disputes? Or trying to figure out why your e-OSCAR® updates aren’t retaining? This is the course for you. Credit reporting is an ever-changing industry, and this module was designed to educate the lea
Slide 30: Symitar® ISO 20022 Wires Update
Symitar® ISO 20022 Wires Update
Slide 31: Symitar ISO 20022 Wires Update
Symitar ISO 20022 Wires Update • Core functionality is available with Release 2024.00 • Testing is highly recommended • New parameter – Wire Miscellaneous Parameters: Fed Format • Testing the Symitar changes would be done in a test directory on your system and files can be uploaded or downloaded usi
Slide 32: 2025.00 Symitar® Compliance Enhancements
2025.00 Symitar® Compliance Enhancements
Slide 33: Data-Only Statement Provides Net Value for Total Fees This Period for Home Equity Loans
Data-Only Statement Provides Net Value for Total Fees This Period for Home Equity Loans • When generating the data-only statement, Field 6 (Total Fees This Period) is the sum of fees charged +/- fee adjustments when the following conditions are true: 1. Loan has a Loan Code of (1) Open End, (2) Line
Slide 34: Modifies Calculation of Seg 0 Payment on a SymChoice Loan
Modifies Calculation of Seg 0 Payment on a SymChoice Loan with a Payment Calc Type • Original code did not calculate the payment if a reamortization formula was used • Effective due date for the new payment was not being passed to the code so the calculation always failed • This project resolves tha
Slide 35: Provides SBA 1502 Reporting based on new specifications
Provides SBA 1502 Reporting based on new specifications • SBA announced in November with mandatory compliance by June 2025 • Fewer Fields: Less data for you to enter with only 9 fields per loan instead of 16 • Less Math: You enter the 100% portion, and the application calculates the guaranty
Slide 36: Update Regulation E Data and Logic Part III
Update Regulation E Data and Logic Part III • Updates Regulation E logic within the core to better use transaction data and clearly display information to cardholders.
Slide 37: Features on the Horizon
Features on the Horizon
Slide 38: Upcoming Compliance Features
Upcoming Compliance Features • RB.FINCEN Upates • Updates related to new/expanded file specification • Tax Year 2025 IRS Updates and Forms Changes • IRA Contributions Due to Federal Disaster • Update default SEC Code for Originated Credit Transaction from PPD to WEB • NAUPA • Format III
Slide 39: Upcoming Compliance Features
Upcoming Compliance Features • Simplification of Share Insurance Rules • NCUA final rule simplifies the share insurance regulations by establishing a “trust accounts” category • The new category will cover revocable trusts and irrevocable trusts deposits • Effective date December 1, 2026 • SBA 1502
Slide 40: Industry Updates
Industry Updates
Slide 41: CUNA Mutual Name Change
CUNA Mutual Name Change • CUNA Mutual Group is now TruStage • To support the new branding, we created copies of the following PowerOn® Library specfiles: • RB.CUNA.MONTHLY.EXTRACT > RB.TRUSTAGE.MONTHLY.EXTRACT • RB.CUNA.MONTHLY.EXTRACT.2006 > RB.TRUSTAGE.MONTHLY.EXTRACT.06 • RB.INS.PARTICIPATION.CUN
Slide 42: 2025 Final Rules Calendar
2025 Final Rules Calendar
Slide 43: For Clients Portal
* For Clients Portal : jack henry “ace ane ty) Com 1 Links| SI no Products & Services Tools/Administration Collaboration Discover More For Clants > Progucts & Services > Core Solution > Symar op sone ANNOUNCEMENTS & ALERTS + Core Director + CruzoNot «+ Sivert ake System > Sa eS AUDIT/EXAMINATION INF
Slide 44: 2025 Final Rule
2025 Final Rule Regulation M Threshold Adjustments HMDA Threshold 01/01/2025 01/01/2025 Regulation Z (credit cards, HOEPA, qualified mortgages) Regulation Z Threshold Adjustments 01/01/2025 01/01/2025 Appraisals for Higher-Priced Mortgage Fair Credit Reporting Act Disclosures Annual Loans Exemption
Slide 45: 2025 Final Rule
2025 Final Rule Required Rulemaking on Personal Financial Data Rights 01/17/2025 Prohibition on Creditors and Consumer Reporting Agencies Concerning Medical Information 03/17/2025 Regulation E and Z-Overdraft Lending: Very Large Financial Institutions 10/01/2025
Slide 46: Personal Financial Data Rights
Personal Financial Data Rights ▪ Facilitate open banking by requiring data providers to grant access to covered data to consumers and third parties that consumers authorized to access their data ▪ Effective: 01/17/2025 ▪ Compliance date: 04/01/2026, 2027, 2028, 2029, 2030
Slide 47: Compliance Resources
Compliance Resources
Slide 48: Symitar® Compliance Resources
Symitar® Compliance Resources Symitar Regulatory Subscribe Symitar Compliance Town Hall News Report Regulatory News Report Archive Symitar Regulatory Newsletter
Slide 49: Jack Henry Compliance Resources
Jack Henry Compliance Resources Regulatory Compliance Symitar® Release Information Calendar
Slide 50: Jack Henry Compliance Resources
Jack Henry Compliance Resources Audit/Examination for Audit/Examination for Vendor Management Symitar® other JHA
Slide 51: Upcoming Symitar® Quarterly Town Halls
June 18, 2025 Upcoming Symitar® September 17, 2025 Quarterly Town Halls December 3, 2025
Slide 52: Questions?
Questions?
Slide 53: [email protected]
[email protected] © 2025 Jack Henry & Associates, Inc.®
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