American Water Works Company, Inc. · NYSE:AWK
American Water Works — Investor Presentation (2025)
22 slides from American Water Works's investor presentation, 2025
Slide 1: 2024 Annual Water Quality Report, Northwest Indiana Operations
2024 Annual Northwest Indiana Operations PWS ID: IN5245015
Slide 2: What is a Consumer Confidence Report
What is a Consumer Confidence Report 2 A message from our President 3 Once again, we proudly present our Annual Water Quality Report, also referred to as a Consumer Mark of Excellence 4 Confidence Report (CCR). CCRs let consumers know what contaminants, if any, were detected in their drinking water
Slide 3: A message from Indiana American Water's President
A message from Indiana American Water’s President To our valued customers: On behalf of Indiana American Water’s nearly 400 employees across the Hoosier state, I am proud to share with you our annual water quality This report contains report with detailed information about the source and quality of
Slide 4: Not just meeting drinking water standards, surpassing them
NOT JUST MEETING DRINKING WATER STANDARDS— SURPASSING THEM. The EPA regulates about 100 potential contaminants and sets stringent standards for each one. Indiana American Water takes water quality so seriously that: Five of our water treatment plants, including the treatment plant serving your area,
Slide 5: Where your water comes from
WHERE YOUR WATER COMES FROM The raw drinking water supply comes from Lake Michigan. Water treatment is provided at two water filtration plants. An additional ground water plant with six wells in Lake Station serves as a back-up drinking water source. The Indiana Department of Environmental Managemen
Slide 6: Special health information
SPECIAL HEALTH INFORMATION Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disor
Slide 7: What are we doing?
WHAT ARE WE DOING? Our priority is to provide reliable, quality drinking water service for our customers. The source of supply is an important part of that mission. We work to understand and reduce potential risks to your drinking water supply. We have developed Source Water Protection Plans for all
Slide 8: Check your plumbing and service line
Lead can cause serious health effects in people of all ages, especially pregnant people, infants (both formula-fed and breastfed), and young children. Lead in drinking water is primarily from materials and parts used in service lines and in home plumbing. Indiana American Water Northwest Indiana Ope
Slide 9: Your service line material
YOUR SERVICE LINE MATERIAL At Indiana American Water, providing safe, reliable water service is our top priority. The Lead and Copper Rule Revisions finalized in 2021 require that all water providers share with customers the material of the utility- owned and customer-owned service lines that provid
Slide 10: Chloramines and Nitrates
CHLORAMINES NITRATES Chloramines are an Indiana and federally approved Nitrate in drinking water at levels above 10 ppm is alternative to free chlorine for water disinfection. a health risk for infants of less than six months of Chloramines can reduce disinfection by-product age. High nitrate levels
Slide 11: Cryptosporidium
CRYPTOSPORIDIUM Cryptosporidium is a microbial pathogen found in surface water throughout the U.S. Although filtration removes Cryptosporidium, the most commonly-used filtration methods cannot guarantee 100 percent removal. Our monitoring indicates the presence of these organisms in our source water
Slide 12: PFAS
PFAS Per- and polyfluoroalkyl substances (PFAS) are manufactured chemicals used in many household products including nonstick cookware (e.g., Teflon ), stain repellants (e.g., Scotchgard ), and waterproofing (e.g., GORE-TEX ). They are also used in industrial applications such as in firefighting foa
Slide 13: Water quality statement
WATER QUALITY STATEMENT We are pleased to report that during calendar year 2024, the results of testing of your drinking water complied with all state and federal drinking water requirements. For your information, we have compiled lists in the tables below showing the testing of your drinking water
Slide 14: Definition of Terms
Definition of Terms Action Level (AL): The concentration of a contaminant, which, if exceeded, triggers treatment or other requirements, that a water system must follow. Level 1 Assessment: A Level 1 assessment is a study of the water system to identify potential problems and determine (if possible)
Slide 15: Lead and copper monitoring results
Indiana American Water conducts extensive monitoring to determine if your water meets all water quality standards. The detections of our monitoring are reported in the following tables. While most monitoring was conducted in 2024, certain substances are monitored less than once per year because the
Slide 16: Disinfection byproducts and disinfectants
DISINFECTION BYPRODUCTS - Collected in the Distribution System Substance Year Compliance Range MCLG MCL Highest LRAA Typical Source (with units) Sampled Achieved Detected Total Trihalomethanes 2024 Yes NA 80 24.6 15.3 to 32.4 By-product of drinking water disinfection. (TTHMs) (ppb) Haloacetic Acids
Slide 17: Turbidity and other regulated substances
TURBIDITY - Continuous Monitoring at the Treatment Plant Substance Compliance Highest Single Measurement and Year Sampled MCLG MCL Typical Source (with units) Achieved Lowest Monthly % of Samples <0.3 NTU 2024 Yes 0 TT: Single result >1 NTU 0.17 Soil runoff. *Turbidity (NTU) TT: At least 95% of samp
Slide 18: Other regulated substances and substances of interest
OTHER REGULATED SUBSTANCES - Collected at the Treatment Plant Substance Year Range MCLG SMCL Level Found Typical Source (with units) Sampled Detected Aluminum (ppm)1 2024 NA 0.2 0.37 0.20 to 0.37 Naturally occurring. Chloride (ppm) 1 2024 NA 250 21.6 19.9 to 21.6 Erosion of natural deposits; road sa
Slide 19: Unregulated Contaminant Monitoring Rule
Unregulated Contaminant Monitoring Rule Unregulated contaminants are those for which the EPA has not established drinking water standards. The purpose of unregulated contaminant monitoring is to assist the EPA in determining the occurrence of unregulated contaminants in drinking water and whether fu
Slide 20: Unregulated Contaminant Monitoring Rule
UNREGULATED CONTAMINANT MONITORING RULE Unregulated contaminants are those for which the EPA has not established drinking water standards. The purpose of unregulated contaminant monitoring is to assist the EPA in determining the occurrence of unregulated contaminants in drinking water and whether fu
Slide 21: About Us
INDIANA AMERICAN WATER FACTS AT A GLANCE • COMMUNITIES SERVED 141 communities served in 22 counties • PEOPLE SERVED Approximately 1.5 million people • EMPLOYEES Approximately 400 employees • TREATMENT FACILITIES 41 surface and groundwater treatment plants. Average daily delivery including surface wa
Slide 22: Water information sources
WATER INFORMATION SOURCES Indiana American Water www.indianaamwater.com Indiana Department of Environmental Management: www.in.gov/idem United States Environmental Protection Agency (USEPA): www.epa.gov/safewater Safe Drinking Water Hotline: (800) 426-4791 Centers for Disease Control and Prevention:
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