CenterPoint Energy, Inc (Holding Co) · NYSE:CNP
CenterPoint Energy, Inc (Holding Co) — Investor Presentation (2024)
24 slides from CenterPoint Energy, Inc (Holding Co)'s investor presentation, Aug 29, 2024
Slide 1: Emergency Operations Plan: Hurricane Preparedness
Emergency Operations Plan Hurricane Preparedness 1
Slide 2: About CenterPoint Energy
About CenterPoint Energy ● Safety is CenterPoint’s highest priority. We continuously monitor our systems and weather conditions to maintain the safe and reliable delivery of electricity and natural gas to our customers. ● After a severe weather event, we assess any damage or equipment failures cause
Slide 3: Advance Preparations
Advance Preparations ● Our electric and natural gas businesses each have an Emergency Operations Plan. ● We participate in an annual drill to test our emergency readiness. ● We’ve adopted FEMA’s Incident Command System. ● In the event of an emergency, we coordinate with state and local officials. 3
Slide 4: Advance Preparations
Advance Preparations ● We also work with a mutual assistance network that allows us to provide/receive assistance to/from other utilities across the country following natural disasters. ● On average, CenterPoint Energy sends linemen to help other utilities restore power four to six times a year. ● C
Slide 5: Electric: Emergency Operations Plan (EOP)
Electric: Emergency Operations Plan (EOP) To ensure the emergency response is well coordinated and consistent across all operations, CenterPoint has developed a 4-level emergency criteria. The activations range from a Level 4 (a small, localized incident that likely only requires day-to-day operatio
Slide 6: HB 2483
HB 2483 “House Bill 2483 amends the Utilities Code to authorize a transmission and distribution utility to lease and operate facilities that provide temporary emergency electric energy to aid in restoring power to the utility's distribution customers during certain widespread power outages and to pr
Slide 7: Temporary emergency electric energy
Temporary emergency electric energy Utility grade solution to deal with the future extreme weather threats or generation shortfalls. ● Deployment Priorities ● Mobile site requirements ● Civic leader priorities (stake holder input) ● Anticipated outage duration ● Protecting life ● Capability of gener
Slide 8: How can you prepare for an approaching hurricane and its aftermath?
How can you prepare for an approaching hurricane and its aftermath? 8
Slide 9: Pre-storm: Electric service tips
Pre-storm: Electric service tips ● If someone in your home depends on electricity for life-sustaining equipment, you need to make other arrangements. ● Turn off your electricity at the circuit breaker if you evacuate or expect flood water to approach your home. ● Unplug sensitive electrical applianc
Slide 10: Pre-storm: Natural gas service tips
Pre-storm: Natural gas service tips ● Customers should NOT turn off their natural gas at the meter. The natural gas meter should be left on to maintain proper pressure in the natural gas piping within the house and to prevent water from entering the lines should flooding occur. ● If a customer wishe
Slide 11: Communication Plan
Communication Plan ● During an event, prompt notification and regular updates are provided to: ● Texas Division of Emergency Management (TDEM) ● Public Utility Commission of Texas (PUCT) ● Electric Reliability Council of Texas (ERCOT) ● Department of Energy ● Retail Electric Providers (REPs) ● Appro
Slide 12: How will CenterPoint Energy communicate outages and restoration with the public?
How will CenterPoint Energy communicate outages and restoration with the public? 12
Slide 13: Power Alert Service
Power Alert Service ● Sign up for Power Alert Service® to receive alerts by email, text and/or phone call. Enroll at CenterPointEnergy.com/ PowerAlertService. 13
Slide 14: Outage Tracker
Outage Tracker Our online Customer Outage Tracker displays current outage locations and estimated time to restore power: CenterPointEnergy.com/ OutageTracker 14
Slide 15: Additional communication tools
Additional communication tools In the event of a severe weather emergency such as a hurricane, CenterPoint will use Power Alert Service and social media channels, such as X, Facebook and NextDoor to communicate with customers. Facebook.com/CenterPointEnergy X.com/CenterPoint 15
Slide 16: When the weather event is over, what should you do to stay safe
When the weather event is over, what should you do to stay safe and prepare for your power restoration? 16
Slide 17: Post-storm: Electric safety tips
Post-storm: Electric safety tips Every day, equipment from CenterPoint brings you power safely. During a major storm, damage is often caused to our electrical equipment. It is important that our customers realize that damaged electrical equipment and downed power lines could be life threatening. Rem
Slide 18: Post-storm: Electric safety tips
Post-storm: Electric safety tips ● Because it’s a good conductor, water poses a potential electric safety threat – always be careful not to touch water, or anything in contact with it, near a downed power line. Any amount of water, including a puddle, can become energized. If you see a downed power
Slide 19: Post-storm: Electric safety tips
Post-storm: Electric safety tips ● Limit calls to CenterPoint Energy during the first few days to only true emergencies. We have technology in place that indicates locations of widespread power outages. ● If you have evacuated and want to know if your home has power please do not call CenterPoint in
Slide 20: Post-storm: Electric safety tips
Post-storm: Electric safety tips In addition to damaging CenterPoint’s electric infrastructure and equipment, severe weather may have caused damage to your equipment. Check your weatherhead (the point where power enters the home through an electric service drop, often a pipe on the side of the resid
Slide 21: Post-storm: Electric safety tips
Post-storm: Electric safety tips ● We understand that an emergency standby generator can be a convenient source of power for your home. However, it is very important that a generator be properly installed and used safely. ● If you do plan to temporarily connect a generator during an outage, please e
Slide 22: Post-storm: Natural gas safety tips
Post-storm: Natural gas safety tips ● As you return to your home or business, please be alert for leaking natural gas. ● If you smell natural gas – which has a distinctive, strong odor, often compared to rotten eggs or sulfur – leave the area immediately on foot, and tell others to leave, too. ● Do
Slide 23: Post-storm: Natural gas safety tips
Post-storm: Natural gas safety tips ● Identify the location of the natural gas meter. As you are putting out debris for heavy trash pick-up, please make sure it is placed away from the meter. In some areas the meter may be located near the curb. ● Trash collectors are using mechanized equipment to p
Slide 24: CenterPointEnergy.com/StormCenter
CenterPointEnergy.com/StormCenter Questions and comments? 24