Veris Residential, Inc. · NYSE:VRE
Veris Residential — Investor Day (June 2025)
84 slides from Veris Residential's investor day presentation, Jun 2, 2025
Slide 1: Investor Day
Investor Day J U N E 2, 2025 I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 1
Slide 2: Welcome
Welcome I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 2
Slide 3: Company Overview
Company Overview Veris Residential, Inc. is a forward- thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. Our technology-enabled, vertically integrated operating platform delivers a contemporary l
Slide 4: About Veris Residential
About Veris Residential I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 4
Slide 5: A Multifaceted Approach to Value Creation
A Multifaceted Approach to Value Creation I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 5
Slide 6: Our Competitive Advantage
Our Competitive Advantage Class A Industry-Leasing Strategic Capital Proven, Portfolio Platform Deployment Experienced Team • Newest Portfolio • Vertically Integrated • Unconsolidated Joint • Management with Proven & Highly Scalable Ventures Track Record • Unparalleled Amenity Offering • Customer Ex
Slide 7: A Highly Desirable Class A Portfolio Commanding the Highest Rents
A Highly Desirable Class A Portfolio Commanding the Rental Growth Outpacing Peers Highest Rents R E N T- P E R - H O M E ( C A G R 2021-2 024) $4,500 8.4% $4,000 $3,500 40% $3,000 $2,500 30% 5.5% $2,000 $1,500 $1,000 $500 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 2021 2021 2021 2021 2022 20
Slide 8: Tangible Improvements in Operating Margin & Controllable Expenses
Tangible Improvements in Operating Margin & Controllable Expenses Operating Margin Controllable Expenses 80% 25% 70% 60% 23% 50% 21% 40% 30% 19% 19.5% 20% 10% 17% 17.2% 0% 15% 2022 2023 2024 2025 2021 2025 I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 8
Slide 9: Strong Resident Satisfaction Underpinning Success
Strong Resident Satisfaction Underpinning Success 86.47 62.58 VERIS RESIDENTIAL N AT I O N A L AV E R A G E ORA SCORE ORA SCORE A S O F A P R I L 2025 A S O F A P R I L 2025 “Haus25 is exceptional across the board. The apartments are lovely, the amenities top notch, and the staff are warm and Averag
Slide 10: Top REITs by ORA
Top REITs by ORA I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 10
Slide 11: “Veris holds the Gold Standard.”
“Veris holds the Gold Standard.” FRANK RIVERHOUSE 9 RESIDENT I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 11
Slide 12: On-Site Technology Solutions Enhancing Customer Experiences
On-Site Technology Solutions Enhancing Customer Experiences Property and platform-level innovations in the resident experience and operational workflows AI-Powered Leasing Meta Glasses and More... ( I N C L U D E S Q U I N N , TAY L O R , S I D E K I C K ) EV CHARGERS S O U R C E H Y D R O PA N E L
Slide 13: The Veris Platform
The Veris About Veris Platform Residential I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 13
Slide 14: About Veris Residential
About Veris Residential I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 14
Slide 15: Pillars that Underpin our Platform
Pillars that Underpin our Platform Opening the door to unmatched Enabling genuine connections and Balancing technological innovations and bespoke programs and services. meaningful actions at work and at home. human interactions to maximize ROI. AUDIENCE: B2C AUDIENCE: B2C, INTERNAL AUDIENCE: B2B, B2
Slide 16: Investor Day
I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 16
Slide 17: Prism is the lens through which Veris approaches technology
Prism is the lens through which Veris approaches strategic technology implementation—with intention, purpose and people at the heart of our decisions. I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 17
Slide 18: Executive Team
Executive Team An Executive Team That Prioritizes Innovation Mahbod Nia Taryn Fielder Amanda Lombard Anna Malhari Jeff Turkanis Chief Executive General Counsel Chief Financial Chief Operating Chief Investment Officer & Secretary Officer Officer Officer Dept. Heads Carmen DeGuida Lori Milo Heather Ga
Slide 19: Maintenance manager testimonial on innovation
“I think the biggest thing is Veris’s ability and want to bring in the new innovations and technologies.” ALEX, SENIOR MAINTENANCE MANAGER P O R T S I D E AT E A S T P I E R I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 19
Slide 20: Brían Corish
Brían Corish C O - F O U N D E R & C P O, E L E M E N TA L Brían Cornish is Co-Founder and Chief Product Officer of Elemental AI, a company committed to democratizing AI for businesses through innovative solutions that integrate seamlessly with existing systems. With over 20 years driving innovation
Slide 21: Elemental founder quote on AI companies
“Twelve months from now, AI class companies will have structurally lower opex and higher retention. The window to join them is closing fast.” BRIAN CORNISH F O U N D E R & C P O, E L E M E N TA L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 21
Slide 22: Through Prism, Veris creates an elevated experience
Through Prism, Veris creates an elevated experience for prospects and residents, while driving operational efficiencies across our portfolio. I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 22
Slide 23: Prism Impacts Everything We Do
Prism Impacts Everything We Do I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 23
Slide 24: A Look at the New AI Chatbot
A L O O K AT T H E N E W A I C H AT B OT I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 24
Slide 25: Future-Proof Customer Experience with AI Chat
Future-Proof Customer Experience with AI Chat Changing Search 24/7 Embedded Across Built for How Renters Landscape AI Assistant Every Touchpoint Search Today People now ask ChatGPT and Our chatbot answers questions Website visitors get LLM-optimized responses Claude to find homes—our from investors,
Slide 26: AI Assistants That Supercharge Our Teams
AI Assistants That Supercharge Our Teams Meet Quinn + Taylor I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 26
Slide 27: The Prospect and Resident Experience
The Prospect and Resident Experience Prospect AI Resident AI Answering common questions about Processing maintenance requests Surveying residents about the property renewal interest Answering move-in & Qualifying leads so they’re ready for Sending renewal offers move-out questions the next leasing s
Slide 28: A Look at Quinn in Action
A L O O K AT Q U I N N I N A C T I O N I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 28
Slide 29: Results that Matter
Results that Matter January to April 2025 7,272 29 s. >50% 40% 7,272 HOURS SAVED AVERAGE RESPONSE TIME MESSAGES SENT OF LEADS BOOK TOURS OF LEADS SIGN A LEASE AFTER HOURS AFTER CHATTING WITH VS. OUR PROVIDER’S QUINN VS. OUR PROVIDER’S AVERAGE OF 3% AVERAGE OF 33% I N V E S T O R D AY, J U N E 2 , 2
Slide 30: Leasing consultant testimonial on Quinn
“We usually have Quinn open throughout the day, so we can see if anything has been handed off to us... you can jump in there and answer that question. And if a prospect has another question that Quinn knows the answer to, she will answer it herself.” A L I S H A , L E A S I N G C O N S U LTA N T R I
Slide 31: Quinn after-hours testimonials
“It can be 3:00 in the “There was an emergency morning and Quinn can leakage in the tub and the basically respond to the maintenance guy came at resident, and the resident 3 o’clock at night. It’s really can feel more at ease.” quite amazing.” JASON YA S M E E N AREA MAINTENANCE MANAGER B LV D C O L
Slide 32: Agile Prospect Touring Options
Agile Prospect Touring Options Meeting Resident Preferences for Virtual, Self-Guided, VR and Traditional Tours I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 32
Slide 33: Virtual Tours by Peek
Virtual Tours by Peek Allowing Prospects to Tour Apartments from Anywhere I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 33
Slide 34: A Look at Virtual Tours
A L O O K AT V I R T U A L T O U R S I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 34
Slide 35: Results that Matter
Results that Matter +68,000 ~6 +2,000 270% PROSPECTS HAVE TAKEN UNITS VIEWED PER SESSION SELF-GUIDED TOURS MORE TOURS A VIRTUAL TOUR YTD BY PROSPECTS BOOKED YTD VS. PEEK’S AVERAGE I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 35
Slide 36: Community manager testimonial on virtual leasing
“We’ve gotten a lot of people who lease without ever stepping foot in the building and that’s something that was unheard of ten years ago.” ALICIA, COMMUNITY MANAGER R I V E R T R A C E AT P O R T I M P E R I A L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 36
Slide 37: Self-Guided Tours by Peek
Self-Guided Tours by Peek In-Person Tours, No On-Site Staff Required I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 37
Slide 38: Leasing consultant testimonial on self-guided tours
“We’ve had the situation happen a couple of times where someone ended up leasing from walking in and doing a self-guided tour because we weren’t available.” C H A N E L LY, L E A S I N G C O N S U LTA N T T H E C A P S T O N E AT P O R T I M P E R I A L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veri
Slide 39: Piloting Virtual Reality with Peek
Piloting Virtual Reality with Peek The Veris VR Showroom I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 39
Slide 40: A Look at VR Tours
A L O O K AT V R T O U R S I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 40
Slide 41: Austin Lo
Austin Lo F O U N D E R & C E O, P E E K Austin Lo is Founder and CEO of Peek, a company with the mission to make it faster and easier to rent a home. Prior to launching Peek in 2019, Austin worked at a hedge fund, creating data-driven models to invest in e-commerce and internet platforms. He is als
Slide 42: Peek CEO quote on Veris innovation culture
“Veris’s innovation first culture shows through in the speed and consistency of their deployment of technology as well as their willingness to test the cutting edge of technology. We see a measurable difference in the impact that they are able to drive from the deployment of our product relative to
Slide 43: The myVeris App
The myVeris App A One-Stop Solution for Resident & On-Site Staff Needs I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 43
Slide 44: Venn and the myVeris Launch
VENN AND THE MYVERIS LAUNCH I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 44
Slide 45: The myVeris App
The myVeris App April to May 2025 5,279 53,137 60,350 3,705 52 AMENITIES COMMUNICATIONS SENT PACKAGES LOGGED MESSAGES EXCHANGED NEW RESIDENT GROUP BOOKED (EMAILS & PUSH WITHIN GROUP CHATS SUGGESTIONS SUBMITTED NOTIFICATIONS) VENN AVERAGE ADOPTION VERIS ADOPTION 40-60% 90% I N V E S T O R D AY, J U N
Slide 46: A Look at the myVeris App
A L O O K AT T H E M Y V E R I S A P P I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 46
Slide 47: Or Bokobza
Or Bokobza C O - F O U N D E R & C E O, V E N N Or Bokobza is the CEO and Co-Founder of Venn, a platform revolutionizing the multifamily industry by transforming the entire resident and operator journey into a seamless, automated digital experience powered by robust resident and AI- insights. Venn m
Slide 48: Venn CEO quote on Veris
“The number one priority that you (Veris) has is: improve the life of the people who live in the building. This is what you bring to the world. This level of detail which is obsessed about your customers. And this is the differentiation.” OR BOKOBZA CO-FOUNDER & CEO OF VENN I N V E S T O R D AY, J U
Slide 49: Employee Testimonial
Employee Testimonial I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 49
Slide 50: Community manager testimonial on resident engagement
“Residents can stay engaged and feel like this is a place where they want to stay.” ALICIA, COMMUNITY MANAGER R I V E R T R A C E AT P O R T I M P E R I A L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 50
Slide 51: Resident Testimonial
Resident Testimonial I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 51
Slide 52: Resident testimonial on myVeris
“It puts everything in one place at your fingertips. You’re bringing a lot of different verticals together. That’s really what makes the difference. The Veris difference.” FRANK RIVERHOUSE 9 RESIDENT I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 52
Slide 53: Another Look at the myVeris App
A N OT H E R L O O K AT T H E M Y V E R I S A P P I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 53
Slide 54: Maintenance request response testimonials
“I will literally go to the door and “I’m not kidding you, I’ve submitted the resident will say “I just hit enter two maintenance requests and within on that and you’re already here, like four minutes there was a knock on my how do you do that?” door. I’m like, it just can’t be!” KEVIN KEREN MAINTEN
Slide 55: Yardi: Our ERP Platform
Yardi: Our ERP Platform The Heart of Our Operations and Accounting Workflows I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 55
Slide 56: Yardi: Our Operational Foundation
Yardi: Our Operational Foundation Unified Operations: Single platform for all property management functions Real-Time Data: Instant access to performance metrics and resident information Seamless Integrations: Powers myVeris app, Quinn AI, and maintenance workflows Team Efficiency: Centralized dashb
Slide 57: Employee Testimonial
Employee Testimonial I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 57
Slide 58: Leasing director testimonial on Yardi
“Having all information on hand, it just makes every person more productive, giving time for the things that matter – taking care of our residents, taking care of our building, making sure everyone that walks through a Veris property door is getting the service they need.” JANICE SENIOR DIRECTOR OF
Slide 59: Maintenance IQ by Yardi
Maintenance IQ by Yardi Seamlessly Integrated with myVeris App & Quinn I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 59
Slide 60: A Look at Maintenance IQ
A L O O K AT M A I N T E N A N C E I Q I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 60
Slide 61: Resident Interactions with Our AI-Driven Maintenance Solutions
Resident Interactions with Our AI- Driven Maintenance Solutions 34% 37 Hours 66% O F R E S I D E N T S C O M M U N I C AT E W I T H MEDIAN COMPLETION TIME FOR AI WORK ORDERS COMPLETED O U R A I A S S I S TA N T R E G A R D I N G AI-SUBMITTED OWRK ORDERS W I T H I N 2 D AY S MAINTENANCE REQUESTS (1 5
Slide 62: Maintenance IQ testimonial
“Maintenance IQ is a platform where we complete work orders. Once a resident opens a work order with Quinn, it’s generated in Maintenance IQ and Yardi.” JASON AREA MAINTENANCE MANAGER I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 62
Slide 63: Bilt Rewards
Bilt Rewards Streamlining & Incentivizing Timely Rent Payments I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 63
Slide 64: Bilt Rewards video
I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 64
Slide 65: Bilt Rewards: The Numbers
Bilt Rewards: The Numbers $282M 99M 43M I N PAY M E N T S P R O C E S S E D P O I N T S E A R N E D , VA L U E D AT ~ $ 2 M POINTS REDEEMED I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 65
Slide 66: Resident testimonial on Bilt points
“I had one resident share that they didn’t realize they were accumulating points. They used it towards their rent. They got a full month of rent free.” ALICIA, COMMUNITY MANAGER R I V E R T R A C E AT P O R T I M P E R I A L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 66
Slide 67: Building Technology
Building Technology Smart Buildings, Smarter Living I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 67
Slide 68: Tech with an Environmental Edge
Tech with an Environmental Edge EV Chargers Smart Thermostats PTAC Units SOURCE® Hydropanels LED & Auto-Dimming Lifhts Regenerative Braking In Elevators Veris Farms: Hydroponic Gardens Smart Rain® Butterfly MX Solar Shades & Blinds Energy Star® Applicance and More... Aqua Mizer® Flush Systerms HEPA
Slide 69: Resident testimonial on sustainable building
“Living in a sustainability- concious building has really helped my efforts as a mom to show my kids what it’s all about – to give the earth back what it’s given to us.” ANDREA H AU S25 R E S I D E N T I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 69
Slide 70: Providing a Frictionless Customer Experience
Providing a Frictionless Customer Experience I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 70
Slide 71: Case Study: Self-Guided Tours
Case Study: Self-Guided Tours Giving Prospects the Opportunity to Explore On Demand and At Their Own Pace I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 71
Slide 72: Case Study: Self-Guided Tours
Case Study: Self-Guided Tours PROSPECT SCHEDULING A SELF-GUIDED TOUR USING THE VERIS WEBSITE I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 72
Slide 73: Case Study: Self-Guided Tours
Case Study: Self-Guided Tours P R O S P E C T TA K I N G A S E L F - G U I D E D T O U R AT R I V E R H O U S E 9 AT P O R T I M P E R I A L I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 73
Slide 74: Piloting Tech
Piloting Tech I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 74
Slide 75: Case Study: Meta Glasses
Case Study: Meta Glasses Empowering or Leasing and Maintenance Professionals I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 75
Slide 76: Community manager uses Meta Glasses for tours
Michael, Community Manager at RiverHouse 9 uses his Meta Glasses to highlight different features of a unit including the cabinets, flooring, and unit views. This allows him to answer questions by prospects about specific unit features and show them in a high resolution video – contributing to even m
Slide 77: Maintenance manager records issues with Meta Glasses
Jason, an Area Maintenance Managers, records a maintenance issue using his Meta Glasses. He wears them on site walks and records issues to share with his team. He also uses the glasses to record himself repairing maintenance issues – sharing this info with the broader Veris maintenance team to conti
Slide 78: The Corporate Experience Elevated
The Corporate Experience Elevated I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 78
Slide 79: Marketing's new image search tool
MARKETING’S NEW IMAGE SEARCH TOOL HELPS I D E N T I F Y P H OT O S I N S E C O N D S I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 79
Slide 80: Using ChatGPT to draft a notice
A B B E Y, O U R D I R E C T O R O F C O M M U N I C AT I O N S , U S I N G C H AT G P T T O D R A F T A N OT I C E I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 80
Slide 81: CFO quote on Blackline
“Blackline is a tool that is pretty broadly used, but not a lot of real estate companies at this moment are acutally utilizing a tool like Blackline. We are ahead of the game in this regard.” AMANDA CHIEF FINANCIAL OFFICER, VERIS RESIDENTIAL I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residentia
Slide 82: Smart Tools for Smarter Work
Smart Tools for “Fireflies takes all of Smarter Work our notes during the AI-Powered Meeting Intelligence call and then creates a summary at the end Automated meeting and a to-do list. transcription and summaries HANNAH M A R K E T I N G C O O R D I N AT O R AI-assisted content creation and analysis
Slide 83: Thank You
Thank You I N V E S T O R D AY, J U N E 2 , 2 0 2 5 Veris Residential | 83
Slide 84: Forward-looking statements notice
THIS PRESENTATION IS NOT INTENDED FOR, AND MAY NOT BE USED, RELIED UPON, DISTRIBUTED, COPIED, OR DISCLOSED TO ANY OTHER PARTY WITHOUT THE PRIOR WRITTEN CONSENT OF VERIS RESIDENTIAL. ANY UNAUTHORIZED USE, RELIANCE, OR DISSEMINATION OF THIS MATERIAL IS STRICTLY PROHIBITED. Statements made in this pres