Norwood Systems Ltd · ASX:NOR
Norwood Systems — Corporate Update (June 2020)
25 slides from Norwood Systems's corporate update, Jun 9, 2020
Slide 1: CEO Webinar Q and A
For personal use only CEO Webinar Q and A Paul Ostergaard 9 June 2020 1
Slide 2: Disclaimer
Disclaimer This presentation has been prepared Norwood Systems Ltd (the “Company”). It does not purport to contain all the information that a prospective investor may require in connection with any potential investment in the Company. You should not treat the contents of this presentation, or any in
Slide 3: Operations Update
For personal use only Operations Update 3
Slide 4: COVID-19 situation is stabilising for Norwood and its clients
COVID-19 situation is stabilising for Norwood and its clients. For personal use only All currently contracted projects are progressing satisfactorily. The commercial team is carrying out ongoing prospecting, while supporting existing domestic and international pilots to seek to advance those opportu
Slide 5: Focus on the core business and economic opportunities
I now want to focus on the core For personal use only business and provide some further insights into the nature of the economic opportunities we are going after. 5
Slide 6: Our winning solutions
For personal use only Our winning solutions 6
Slide 7: Class-Leading, Cross-Platform UX
Class-Leading, Cross-Platform UX Creating differentiated value-added customer experiences For personal use only Designed for Customer Success With the latest features, our platform supports beautiful advanced features to create a ‘sticky’ user experience. Cross-Platform Available on Android & iOS, o
Slide 8: A Transformational Voicemail Experience
A Transformational Voicemail Experience For personal use only • A class-leading, cross-platform user experience Easy to use Personalised Cross-Platform • “Continuously Available” architecture • Best-in-class feature set • Engagement, branding & differentiation • Advanced reporting • Support for lega
Slide 9: World-leading Voicemail Features
World-leading Voicemail Features For personal use only 9
Slide 10: The emerging threats and challenges from spam and robocalling
The emerging threats and challenges from spam and robocalling For personal use only The threats of robocalling, spamming and fraudulent calls continue to rise across the world, with legacy call completion systems unable to defend against them. “Americans received 26.3 billion robocalls last year, up
Slide 11: "Measuring" SPAM in the telco network
“Measuring” SPAM in the telco network… For personal use only • Robocalling is rampant in North America – it looks like it is spreading to other geographies • Wouldn’t it be great if we could supply “measurement point” in the network to help operators rapidly identify new robocaller or spammer number
Slide 12: Introducing user and AI-assisted spam scoring
Introducing user and AI-assisted spam scoring For personal use only Intuitive Flexible Recoverable ML-powered Reports ‘spam-score’ metrics per caller back to the telco 12
Slide 13: Spam scoring metrics API
Spam scoring metrics API For personal use only Norwood platform (public or telco-hosted) Subscribers Transmission network Spam metrics nsAPI interface (RESTful API) Analytics (“how/why”) Suspected Suspected Telco STIR/SHAKEN Spam Spam e.g. Database Message Message (user-flagged) (AI-scored) New numb
Slide 14: McKinsey comment on telco future mode of operations
McKinsey comment on telco future mode of operations For personal use only “Transforming [telco] business models to optimize efficiency hinges on the implementation of digital in B2B, commercial, and B2C and spans all processes from marketing and sales through network all the way to customer support.
Slide 15: Our highly scalable cloud hosted capability
Our highly scalable cloud hosted capability Built on the latest cloud-native network technologies, leveraging Kubernetes & cassandra For personal use only Voicemail Container Engine – (2 AZs in each Geo) Telco Region 1 Voicemail Deposit TUI Cluster Customer Region 1 Log Analytics Greeting Voicemail
Slide 16: Our addressable market for these solutions
For personal use only Our addressable market for these solutions 16
Slide 17: Trend: Existing call completion platforms are nearing End-of-Life
Trend: Existing call completion platforms are nearing End-of-Life For personal use only Legacy voicemail systems are nearing End-of-Life rapidly, while telco customers’ expectations for a best-in-class user experience continue to rise. Increasing costs associated with traditional voicemail platform
Slide 18: Two World Voicemail offers
Two World Voicemail offers For personal use only Core Service Premium Service Priced at the cost of the telco’s existing Priced on active users per month. Joint voicemail maintenance contract monetization and revenue share opportunity 18
Slide 19: World Voicemail is a near-global solution
World Voicemail is a near-global solution For personal use only 120 supported languages and dialects for transcription covers 95+% of the World’s countries and territories. 19
Slide 20: Low-cost Core Visual Voicemail – A near-global opportunity
Low-cost “Core” Visual Voicemail – A near-global opportunity For personal use only Countries shaded in RED have basic voicemail with none (or a minority) of their operators supporting visual voicemail 20
Slide 21: Premium Transcribed Voicemail – An opportunity in a majority of countries
Premium Transcribed Voicemail – An opportunity in a majority of countries For personal use only Countries shaded in color have ARPUs that support premium transcribed visual voicemail revenue share model 21
Slide 22: Voice traffic in mobile networks is still growing
Voice traffic in mobile networks is still growing For personal use only ETNO Perimeter Traffic Source: https://etno.eu/datas/publications/annual-reports/ETNO%20Annual%20Economic%20Report%202019%20final%20web.pdf 22
Slide 23: New solutions can dramatically improve the customer experience
New solutions can dramatically improve the customer experience For personal use only New technologies make it possible today to reimagine what voicemail and inbound call completion can deliver. Tapping into emerging and powerful new technologies enables operators to push on commercial boundaries and
Slide 24: Summary: Why Norwood? The Telco perspective
Summary: Why Norwood? The Telco perspective For personal use only Fully virtualised architecture Scalable and cloud-native Extensible APIs and SDKs Cloud-native Geo-redundant & resilient Only VVM platform that can integrate into Operator CX App NFV and Kubernetes ready Elastically scalable Data cent
Slide 25: Paul Ostergaard, CEO, Norwood Systems Ltd
For personal use only Paul Ostergaard CEO, Norwood Systems Ltd [email protected] www.norwoodsystems.com Office: +61 8 9200 3500 30