Hexaware Technologies Limited · NSE:HEXT
Hexaware Technologies — Investor Presentation (September 2019)
29 slides from Hexaware Technologies's investor presentation, September 2019
Slide 1: Customer Experience Transformation
CUSTOMER EXPERIENCE TRANSFORMATION September 2019
Slide 2: About Hexaware CXT
ABOUT HEXAWARE CXT Continuous Experience Experience Delivery First Transforming Customer Experience Engineering Transformation
Slide 3: Our Solution Capabilities
OUR SOLUTION CAPABILITIES Experience First Engineering Transformation Continuous Experience Delivery Design Thinking framework/archetype and Transform End Customers experience by Enhance and Scale digital experience efficiently, approach through the lens of the customer leveraging Platforms and Tech
Slide 4: Building Blocks for CXT
BUILDING BLOCKS FOR CXT EXPERIENCE STRATEGY Formative Experience Experience Measure & Design Calibrate Experience Platform Strategy Research Definition CUSTOMER INTERACTION CRM - SFDC, MS Marketing and eCommerce - Mobile- Cloud Native Contact Center Next Gen Dynamics, Pega Content Magento, Hybris, N
Slide 5: CXT Service Groups
CXT SERVICE GROUPS SANDEEP DHAR MUNISH MISHRA JOHN CASTLEMAN RUPESH MITHANI
Slide 6: John Castleman
mobiqul JOHN CASTLEMAN HEXAWARE
Slide 7: Meet Mobiquity: Our Services
Meet Mobiquity OUR SERVICES Mobiquity’s end-to-end services span marketing to IT, delivering better experiences through fully operational systems. Strategy. Experience design. Product engineering. Cloud services. Analytics. Define your digital Envision multi-channel Develop innovative Gain scalabili
Slide 8: Analytics, Machine Learning and Personalization
Meet Mobiquity From Analytics, Machine Learning and Personalization FRONT-END APPLICATIONS TO BACK-END Serverless Digital Engagement Platform SYSTEMS Micro-services APIs DevOps With scalable, adaptable and reusable Enterprise Systems architecture to ensure you are always ready to deliver the right e
Slide 9: Meet Mobiquity: Wide Range of Clients
Meet Mobiquity Working closely WITH A WIDE RANGE OF CLIENTS The effectiveness of our approach can be found globally in a variety of leading brands, from retail to insurance to banking and healthcare.
Slide 10: Meet Mobiquity: Offices All Over the World
Meet Mobiquity From offices ALL OVER THE WORLD Blended teams of consultants, analysts, designers, 100+ million users developers, data scientists and cloud architects work 650+ team members together from Boston to Seattle to Amsterdam and India. 40+ nationalities 9 locations
Slide 11: Meet Mobiquity | Our People
Meet Mobiquity | Our People John Castleman Andy Norman Tom Sheehan CEO COO CFO Experienced leader of software and Early leader at Mobiquity, with extensive technology ”Serial” CFO at software and technology technology services companies services experience at IBM, GlassHouse services companies Liz S
Slide 12: Strong Partnership: Amazon Web Services
Meet Mobiquity| Strong Partnership Our partnership AMAZON WEB SERVICES AWS Premier Consulting Partner. • Among top tier of AWS partners globally • Recognized for digital engagement expertise • Launch partner for digital services, including Alexa for Business and AWS AppSync Qualifications. • Alexa R
Slide 13: Strong Partnership: Backbase
Meet Mobiquity| Strong Partnership Our partnership BACKBASE Backbase provides the leading omnichannel digital banking platform that empowers banks and other financial institutions to accelerate their digital transformation. Key Facts. • Mobiquity has worked in close collaboration with Backbase’s Pro
Slide 14: Sustaining our trajectory
Meet Mobiquity| Sustaining our trajectory • Market for digital consulting services remains strong and is growing faster than the overall IT Services market • We continue to focus on expanding our relationships with our partners to drive growth • We are steadily growing our existing accounts which is
Slide 15: Our People
OUR PEOPLE ti, HEXAWARE
Slide 16: Profiles
MUNISH MISHRA VENU GOPAL VALIVETI BALAJI SHETTY TOTAL EXPERIENCE:24 YEARS TOTAL EXPERIENCE:20 YEARS TOTAL EXPERIENCE:18 YEARS • Munish has over 24 years of experience in leading • Balaji has over 18 years of experience in leading marketing, product and consulting organizations • Venu is one of most
Slide 17: Profiles
RUPESH DAVID RANGEL SUJIT SHENOY TOTAL EXPERIENCE:26 YEARS TOTAL EXPERIENCE:16 YEARS TOTAL EXPERIENCE:12 YEARS • Strong consulting experience delivering E2E • David Rangel has over 16 years of experience in • Sujit Shenoy has over 12 years of experience in process and systems for industries such as
Slide 18: Profiles
GOURISHANKER JHA SHIVAKUMARA BHUJANGAPPA SUNIL PARTE TOTAL EXPERIENCE:22 YEARS TOTAL EXPERIENCE:15 YEARS TOTAL EXPERIENCE:20 YEARS • Gourishanker is the Solution & Delivery lead for • Shiva has 14+ years of overall IT experience in • Sunil has extensive experience in the Digital Digital Marketing pl
Slide 19: Repositioning Hexaware
REPOSITIONING HEXAWARE strategy design engineer transform product
Slide 20: Strategy: Enhancing digital channels for UK fashion brand
st r at e g y ENHANCING DIGITAL CHANNELS TO INCREASE STORE FOOTFALLS FOR A LEADING FASHION AND ACCESSORIES BRAND IN THE UK
Slide 21: Design: Re-imagining traveller experience for large airport
d e si g n RE-IMAGINING TRAVELLER EXPERIENCE FOR ONE OF THE WORLD’S LARGEST AIRPORTS
Slide 22: Engineer: Platform re-engineering for UK online retailer
e ngi n e e r PLATFORM RE-ENGINEERING STRATEGY FOR LARGEST ONLINE CATALOG RETAILER IN THE UK
Slide 23: Transform: Digital transformation for Asian real estate brand
t r an s f o r m LARGE SCALE DIGITAL BUSINESS TRANSFORMATION FOR ONE OF ASIA’S LARGEST REAL ESTATE & HOSPITALITY BRANDS
Slide 24: Product: Patient engagement
Product PATIENT ENGAGEMENT , THE FUTURE OF IMPROVED CARE AND REDUCED COSTS
Slide 25: Partnerships
PARTNERSHIPS ti, HEXAWARE
Slide 26: Focus on developing best in class partnership
FOCUS ON DEVELOPING BEST IN CLASS PARTNERSHIP < 6 MONTHS TO < 1 YEAR TO < 2 YEARS TO PRODUCT PREMIER GOLD CLOUD PLATFORM BRONZE SILVER GOLD ENGINEERING CONSULTING GOLD APPLICATION AND GLOBAL PARTNER DEVELOPMENT PROFESSIONAL GOLD COLLABORATION SERVICES AND CONTENT PARTNER
Slide 27: Growing Stronger - Together
GROWING STRONGER - TOGETHER mobiquity
Slide 28: Growing Stronger Together: Co-selling
GROWING STRONGER TOGETHER CO-SELLING : STARTING TO SEE RESULTS 16 NEW OPPORTUNITIES ACROSS EXISTING & NEW CLIENTS OF HEXAWARE AND MOBIQUITY CO-SELLING : POTENTIAL TOP LINE GROWTH IN Q4 • Digital design and development solution on employee engagement mobile application in a new Hexaware Account • Reg
Slide 29: Thank You
THANK YOU ti, HEXAWARE
Hexaware Technologies — Investor Presentation (September 2019) on 6ix