NIB Holdings Ltd · ASX:NHF
NIB — Shareholder Meeting (November 2023)
34 slides from NIB's shareholder meeting presentation, Nov 10, 2023
Slide 1: 2023 Annual General Meeting Presentation
10 November 2023 Company Announcements Office ASX Limited 20 Bridge Street SYDNEY NSW 2000 2023 Annual General Meeting Presentation To the Company Announcements Office, For personal use only Please find attached nib holdings limited’s 2023 Annual General Meeting Presentation. The presentation includ
Slide 2: 2023 Annual General Meeting
For personal use only 2023 Annual General Meeting 10 November 2023
Slide 3: Disclaimer
Disclaimer The material in this presentation is a summary of the results of nib holdings limited (nib) for the 12 months ended 30 June 2023 and/or its related bodies corporate and an update on nib’s activities and is current as at the date of preparation, being 10 November 2023. Further details are
Slide 4: Chairman David Gordon
For personal use only Chairman David Gordon
Slide 5: Welcome to Country
Welcome to Country For personal use only Ms Yvonne Weldon AM Representative of the Metropolitan Local Aboriginal Land Council Independent Councillor for the City of Sydney Image: nib Innovate Reconciliation Action Plan artwork 'The Beginning' by Michelle Kerrin, descendant of the Arrernte and Luritj
Slide 6: Chairman David Gordon
For personal use only Chairman David Gordon
Slide 7: nib's board and executive
nib’s board and executive Board For personal use only David Gordon Chairman and Independent Non-Executive Director Jacqueline Chow Independent Non-Executive Director Anne Loveridge AM Independent Non-Executive Director Peter Harmer Independent Non-Executive Director Donal O'Dwyer Independent Non-Exe
Slide 8: Items of business
Items of business For personal use only Item 1 Consideration of Reports Item 2 Remuneration Report Item 3 Election of Mr Brad Welsh Item 4 Election of Ms Jill Watts Item 5 Re-election of Mr David Gordon Item 6 Re-election of Ms Anne Loveridge AM Item 7 Approval of Participation in Long-Term Incentiv
Slide 9: Chairman's presentation
For personal use only Chairman’s presentation 8
Slide 10: Your better health and wellbeing
Your better health and wellbeing 1.6m+ For personal use only We aspire to improve the PHI members in Australia and New Zealand health and wellbeing of all Australians and Kiwis through: 200,000+ Product and service International student and workers PHI members innovation Data science and predictive
Slide 11: NDIS plan manager acquisitions
For personal use only • Six plan manager business acquisitions completed to date. • nib now supports almost 40,000 NDIS participants. • We have a vision for more seamless and integrated plan design, plan management and procurement of support services. • Our skills and experience in PHI can make sign
Slide 12: Integrated online and digital tools
Integrated online and digital tools On the nib app you can: For personal use only ✓ Have a virtual GP consultation ✓ Find a surgeon ✓ Have a prescription delivered to your door ✓ Get a medical certificate ✓ Access a wide range of healthcare products Seamless engagement with nib in FY23 saw 87,000+ m
Slide 13: nib as a health management company
nib as a health management company Our efforts include helping members get well For personal use only quicker and stay healthy. Our health management programs inform us about links between interventions and improved outcomes. We apply our learnings about members to discrete communities. We work with
Slide 14: FY23 Group financial highlights
FY23 Group financial highlights Claims paid1 Group revenue2 Group UOP3 2023 premium increase For personal use only $2.2b $3.1b $263.2m ▲6.6% ▲10.9% ▲11.1% 2.72% 2.2 3.1 2nd lowest increase in 263.2 2.1 20yrs and deferred for six 2.8 237.0 months. Average increase FY22 FY23 FY22 FY23 ov er 20 years 5
Slide 15: FY23 segment highlights
FY23 segment highlights • Premium revenue up 6.1% to $2.4b. • Net policyholder growth 4.7%, more than doubled industry growth rate. For personal use only arhi • Continued above system growth for 20 years. • GreenPass entry-level health benefits program continued to grow. • 5 new health management pr
Slide 16: Midnight Health investment
For personal use only • nib increased its investment in Midnight Health with $15m of funding in FY23. • Further investment of $9m to come in FY24 to bring total funding to $40m. • Midnight Health uses technology to bring 24x7 healthcare access to all Australians. • Midnight Health is broadening nib’
Slide 17: Honeysuckle Health joint venture with Cigna
For personal use only Honeysuckle Health is nib's joint venture with Cigna Corporation. +70 NPS Honeysuckle Health: for all HMPs • Plays an integral role in nib’s health management programs including weight management, diabetes and at home care programs. • Works with general insurers to get injured
Slide 18: Senior management team
Senior management team For personal use only Mark Fitzgibbon Nick Freeman Roslyn Toms Ed Close James Barr Chief Executive Group Chief Group Executive Chief Executive - Chief Executive - Officer & Managing Financial Officer Legal and Chief Risk Australian Residents International Visitors Director Off
Slide 19: Sustainability – population health
Sustainability – population health The area where we can have the greatest impact is population health. For personal use only In New Zealand we: Population Health • Partner with four Māori groups to help improve the health and wellbeing outcomes of their communities. Community Natural • Launched a h
Slide 20: Community and charity partners
$300,000 grant announced for a community garden in Bourke to fund jobs, create For personal use only Our charity partners: community cohesion and nib continued to support the provide fresh food for local communities in which we work families. 1500 14 nib employee charities volunteer hours supported
Slide 21: Delivering value for members
Delivering value for members For personal use only • 2023 annual premium rise deferred. • 2022 and 2023 premium increases were the lowest and second lowest in two decades. • Our First Choice Network delivers value to members by connecting them with healthcare providers at a set, reduced cost or agre
Slide 22: Thank you
For personal use only Thank you
Slide 23: Mark Fitzgibbon, CEO & Managing Director
For personal use only Mark Fitzgibbon Chief Executive Officer & Managing Director
Slide 24: Our purpose
Our purpose Your better health For personal use only and wellbeing • Deliver deep insight and guidance about how you may best achieve personal health and wellbeing goals and manage risk. • Connect you with a wide ecosystem of relevant and high-quality products, services, programs and providers. • Re
Slide 25: Ecosystem of products and services
Financial protection Insight and and support guidance • Private health insurance • Health checks and Good Health Plan • Travel insurance • E-triage • Life and living benefits For personal use only • Find a provider • NDIS plan management • Social prescribing Healthcare Healthcare products networks P
Slide 26: Business strategy – Payer to Partner (P2P)
Business strategy – Payer to Partner (P2P) For personal use only PHI expansion New markets Cost containment and affordability Honeysuckle Health Government and 3rd party programs 25
Slide 27: P2P hypothesis
P2P hypothesis People choose nib PHI attracted by an expanded value proposition, market differentiation and tighter pricing. For personal use only People are purchasing nib non-PHI products and have a deeper relationship with nib. People recognise nib as a genuine health management company. Health o
Slide 28: Key priorities
Key priorities • Bringing P2P to life and proving hypothesis. For personal use only • Predicting, managing and “pricing in” claims growth/achieving target margins. • Development and value creation of new businesses (nib Thrive, Honeysuckle Health, Midnight Health). • Technological enhancement and au
Slide 29: arhi policyholder growth
arhi policyholder growth Above system growth in every year for over 20 years For personal use only Cumulative arhi policyholder growth since FY021 250% 200.9% 200% 150% nib CAGR: 5.3% 100% Industry CAGR: 2.2% 56.5% 50% 0% FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY1
Slide 30: arhi claims growth
arhi claims growth Expect claims to revert towards previous mean and a new “normal” For personal use only Cumulative arhi claims per person growth since FY021 160% 142.5% 140% 120% 133.2% 100% Industry CAGR: 4.3% 80% 60% nib CAGR: 4.1% 40% 20% 0% FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY1
Slide 31: EPS growth since listing in 2007
EPS growth since listing in 2007 nib has shown strong and consistent EPS growth since its float For personal use only Statutory earnings per share 45 40 41.4 35 35.2 32.9 30 cents per share CAGR: 14.8% 29.4 29.6 25 27.2 20 21.2 19.3 15 17.3 15.3 15.9 14.8 13.7 10 12.4 5 5.2 4.7 0 FY08 FY09 FY10 FY11
Slide 32: arhi UOP vs other segments
arhi UOP vs other segments Non-PHI contributing again to earnings use only Underlying operating profit 300.0 250.0 For personal 200.0 arhi CAGR: 16.6% other CAGR1: 28.4% 150.0 $m 100.0 50.0 0.0 (50.0) FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 arhi UOP other
Slide 33: July to October FY24 business update (unaudited)
July to October FY24 business update (unaudited) Segment Line item 31/10/23 31/10/22 vs PCP • Travel sales/revenue down due to end of Qantas Policyholders # 706,390 677,907 ▲4.2% For personal use only arhi contract in July 2023. Premium revenue $m 870.6 787.5 ▲10.5% • Revenue excluding Qantas Policy
Slide 34: Thank you
For personal use only Thank you