Zenvia, Inc. · OTC:ZENVF

Zenvia — Q1 2025 Earnings Presentation

9 slides from Zenvia's earnings presentation, Jul 3, 2025

  1. Slide 1: Zenvia New Strategic Cycle Earnings Presentation 1Q 2025

    ZENVIA New Strategic Cycle Earnings Presentation 1Q 2025

  2. Slide 2: Key Financial Highlights

    Key Shay Chor Financial CFO Highlights

  3. Slide 3: Q1: Strong top-line growth and G&A efficiencies did not offset margin pressure

    Q1: Strong top-line growth and G&A efficiencies did not offset margin pressure Net Revenues Non-GAAP Adjusted G&A Expenses EBITDA [1] (BRL MM) Gross Profit and Margin and G&A-to-Revenues (BRL MM) (BRL MM & %) (BRL MM & %) 296 300 250 213 94 70.0% 200 100.0 74 150 44.0% 40 50.0% 31 40 24 24 100 50.0

  4. Slide 4: Higher CPaaS in the revenue mix with low margins still impacting Gross Profit

    Higher CPaaS in the revenue mix with low margins still impacting Gross Profit Revenues (BRL MM) 296 Revenue Mix (%) 81 213 Q1 24 Q1 25 77 36% 27% SaaS 215 64% CPaaS 73% 136 Q1 2024 Q1 2025 10.5k Total number of active customers, 5.7k from SaaS and 4.8k from CPaaS 4

  5. Slide 5: Non-GAAP Adjusted Gross Profit and Margin

    Profitability was impacted by newly-acquired CPaaS clients, SMS cost adjustments not yet passed on to clients, and the ramp up of the Zenvia Customer Cloud on SaaS Consolidated 93.6 80.0% 90.0 SaaS CPaaS 70.0% Profit & Margin (BRL MM & %) 80.0 74.2 Non-GAAP Adjusted Gross 50.3 70.0 60.0% 50.0 43.4 0

  6. Slide 6: G&A down, partially offsetting the drop in margins

    G&A down and partially offsetting the drop in margins, and in line with expected savings of BRL 30-35 MM from workforce reduction -24% 30.0% 31 +24% (BRL MM) 30 25.0% G&A 24 20.0% 19 Ex severance 14.7% (BRL 8 MM) 15.0% 16 8.3% 10.0% -0.3pp 8.0% 5.3% 5.0% 0 0.0% Q1 2024 Q4 2024 Q1 2025 General & Admi

  7. Slide 7: EBITDA - CAPEX BRL 86 MM

    EBITDA minus Capex is a key index for Cash Generation 25.0 11.2 10.1 20.0 EBITDA - CAPEX 15.0 (BRL MM) 23.5 10.0 20.0 EBITDA 5.0 CAPEX * 0.0 -5.0 -12.3 -9.8 -10.0 -15.0 Q1 2024 Q1 2025 BRL 86 MM Cash balance at the end of the quarter [1] Figure is Normalized EBITDA, which excludes non-cash impacts f

  8. Slide 8: Next Steps

    NEXT STEPS Accelerate organic growth and partner ecosystem Continue streamlining operations with the help of AI Keep deleveraging the Company Latam Expansion 8

  9. Slide 9: for Humans

    for Humans

Zenvia — Q1 2025 Earnings Presentation on 6ix