Skillsoft Corp. · NYSE:SKIL
Skillsoft — Conference Presentation (February 2015)
34 slides from Skillsoft's conference presentation, Feb 19, 2015
Slide 1: Getting started with elearning
Getting started with elearning Eight questions to consider Dorman Woodall, Solution Services Consultant February 19, 2015 © 2013 Skillsoft Ireland Limited © 2015 Skillsoft Ireland Limited
Slide 2: Our Guest Speaker Today
Our Guest Speaker Today Dorman Woodall Solution Services Consultant Dorman has been in the learning industry for over 2 decades and is currently assisting our clients with their learning strategies. Based on his extensive experience, he has authored several white papers. His industry papers include:
Slide 3: Getting Started with Elearning – White Paper
Getting Started with Elearning – White Paper Learning has changed… a lot. Elearning is no longer only for just the large organizations Skillsoft has also learned and changed too People need to be reminded of the value of elearning White paper is available on our commercial website www.skil
Slide 4: ATD State of the Industry Report 2014
ATD State of the Industry Report 2014 Good news. Since 2001… Classroom usage is down by 20% and still king. Elearning usage is up by 300% and now queen. Elearning is no longer thought of as new technology. It has proven to be more efficient and just as effective as traditional classroom delive
Slide 5: Employee development is critical
Employee development is critical Using e-learning to drive prerequisite course work, we built a learning infrastructure on the foundation of what people need across our organization to do their job competently, with a strong bias towards simulation and experience based “learning by doing” model. Joh
Slide 6: The Best organizations invest more in people
The Best organizations invest more in people According to ATD (formally ASTD), U.S. organizations spending approximately $164.2 billion on employee learning in 2014. Average Investment Per Employee • Award-winning organizations invested an $1,300 average of $1,296 USD per employee $1,296 $1,250 7% m
Slide 7: The Eight Questions for You to Consider
The Eight Questions for You to Consider #1 – What is elearning? Understanding the Value #2 – What benefits does elearning provide for my organization? #3 – How does elearning reduce scrap learning? #4 – How do I select the ‘right’ elearning content? #5 – Should I buy or build elearning content? Plan
Slide 8: Question #1: What is elearning?
Understanding the Value Question #1 What is elearning? © 2015 Skillsoft Ireland Limited
Slide 9: Definition: elearning
Definition: elearning The term “elearning or technology-based learning” is used to define a wide array of learning interventions provided by technology, which can include: Courses, videos, portals, live virtual classrooms, certified chats, assessments, job aids, practice labs, books, book summar
Slide 10: Good elearning is…
Good elearning is… Rich – a collection of rich and varied learning resources that support a multitude of job roles, and imperatives. Ready – available anytime, anyplace and anywhere a learner and web-linked device happens to be. Everywhere – delivering content either synchronously (same time)
Slide 11: Question #2: What benefits does elearning provide?
Question #2 Understanding the Value What benefits does elearning provide for my organization? © 2015 Skillsoft Ireland Limited 11
Slide 12: Primary Benefits of Elearning
Primary Benefits of Elearning Lowers Cost of Delivery - elearning does away with the need for travel, allowing content to be easily shared across any organizations, large or small. Increases Retention – the retention of content expands when elearning is blended into formal programs with other me
Slide 13: Wide range of elearning benefits
Wide range of elearning benefits Hard (Quantitative) Soft (Quantitative) Fuzzy (Difficult to measure) Increases: • Sales • Productivity • Global Capability • Customer service • Agility & flexibility • Employee loyalty • Quality • Content deployment • Scalable content • Output • Availability • Market
Slide 14: Question #3: How does elearning reduce scrap learning?
Question #3 Understanding the Value How does elearning reduce scrap learning? © 2015 Skillsoft Ireland Limited 14
Slide 15: “The elephant in the room”
“The elephant in the room” Scrap $85.9 billion The “elephant in the room” is scrap learning. Lost Delivery 55% to 80% The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, by Calhoun Wick and Roy Pollock © 2015 Skillsoft Ireland Limited 15
Slide 16: Tip of the Iceberg
Tip of the Iceberg Scrap learning is only the tip of the iceberg What is hidden is the cost of and consists of the loss in lost performance which is productivity, time, revenue, many times greater than the and customers due to lack of cost of scrap learning … transfer of learning into the workplace.
Slide 17: Which factors influence scrap learning?
Which factors influence scrap learning? Factor Organizations with high scrap Organizations with low scrap Use “Smile Sheets” (Level 1) as their Consistently use reaction, learning, & Metrics primary measurement behavior metrics (Levels 1, 2, & 3) Deliver excellent face-to-face & Deliver blended lear
Slide 18: Elearning increases transfer of learning
Elearning increases transfer of learning • A majority (86%) of Skillsoft learners were able to apply what they learned within 6 weeks of the training. Skillsoft’s scrap learning rate was 14% - far below the norm of 55% to 80%. I was able to apply my training within… 60% 50% 50.2% 40% 30% 24.8% 11.8%
Slide 19: Question #4: How do I select the right elearning content?
Question #4 Understanding the Value How do I select the “right’ elearning content? © 2015 Skillsoft Ireland Limited 19
Slide 20: Characteristics of “Right” content include:
Characteristics of “Right” content include: Instructional content – well-designed content based on adult learning principles and emphasizes problem solving, critical thinking, learner initiative, self-management and experiential learning. Informational content – learning occurs informally, havin
Slide 21: Creating increased performance
Creating increased performance Enlist greater Blend formal, manager support informal & social Reinforce Align learning learning Embed learning Ensure quality into the workflow content Source: Guide to Reducing Scrap Learning & Eight Phases of Workplace Learning © 2015 Skillsoft Ireland Limited 21
Slide 22: Question #5: Should I buy or build elearning content?
Question #5 Planning for Success Should I buy or build elearning content? © 2015 Skillsoft Ireland Limited 22
Slide 23: Decisions, decisions, decisions
Decisions, decisions, decisions Buy or lease? – lowest cost option and better way to maintain the currency of your elearning content Custom development? – more expensive, look for customization options before you develop using inside or outside resources Build it yourself? – use rapid developm
Slide 24: Question #6: What is blended learning?
Question #6 Planning for Success What is blended learning? © 2015 Skillsoft Ireland Limited 24
Slide 25: Ebbinghaus Forgetting Curve
Ebbinghaus Forgetting Curve Retention (%) Source: Herman Ebbinghaus, Memory: Contribution 100 Immediate Recall to Experimental Psychology, 1885/1913 90 Without context, 50% is 80 forgotten in one hour 70 60 20 min 80% is forgotten 50 1 hour after 2 days 40 90% is forgotten 9 hours after 31 days 30 2
Slide 26: The 70–20–10 Rule
The 70–20–10 Rule 70% 20% 10% Informal Social Formal Mostly “Pull” Mostly “Push” Where are most L&D dollars being spent? 90% Non-formal learning Source: Morgan McCall, Robert Eichinger and Michael Lombard of the Center for Creative Leadership: © 2015 Skillsoft Ireland Limited 26
Slide 27: Segmenting the Blended Learning Process
Segmenting the Blended Learning Process Where is the Value versus Spend? - Much of the value of blended learning comes from pre-work and follow-up segments, but most organizations invest disproportionately in the event itself. Value by Percentage Before During the Event Follow-up 26% 24% 50% 10% 8
Slide 28: Blending increases learner retention
Blending increases learner retention Before, during and after a formal event - A true blended solution includes online courses, online access to reference materials (books, white papers, job aids, etc.), instructor-led training, mentoring by seasoned experts and other information resources. Before
Slide 29: Eight Phases Blending Model
Eight Phases Blending Model Mostly Formal Mostly Informal & Social Preparation Instruction Validation Transfer of Learning 2-Tell Me 6-Support Me Presentation Phase Assistance Phase 5-Check Me 1-Prepare Me Assessment Phase Readiness Phase 3-Show Me 7-Coach Me - Set expectations - Assess learning - O
Slide 30: Question #7: Which topics should I address first?
Question #7 Planning for Success Which topics should I address first? © 2015 Skillsoft Ireland Limited 30
Slide 31: Focus on Core Competencies
Focus on Core Competencies Management and leadership skills General business and interpersonal skills IT and desktop skills Mandatory and compliance Professional and industry certifications Sales and customer Service New employee orientation © 2015 Skillsoft Ireland Limited
Slide 32: Question #8: How do I ensure program success?
Question #8 Planning for Success How do I ensure the success of my elearning program? © 2015 Skillsoft Ireland Limited 32
Slide 33: Fundamental Building Blocks
Fundamental Building Blocks Engagement Alignment Adoption Value • Value objectives • Learning solutions • Marketing of how • Demonstrate impact defined upfront with aligned to enable value learner performance against the value stakeholder buy-in objectives expectations contribute objectives to organ
Slide 34: Thanks for Joining us today!
Thanks for Joining us today! Visit the Skillsoft Web Events Page on www.skillsoft.com Dorman Woodall – Director of Skillsoft Learning © 2015©2013 SkillSoft Skillsoft IrelandLimited Limited