Mastek Limited · NSE:MASTEK
Mastek — Technical Presentation (October 2022)
54 slides from Mastek's technical presentation, Oct 4, 2022
Slide 1: Advisory Webinar 22D – HR HELP DESK & ORC
Advisory Webinar 22D – HR HELP DESK & ORC Host: Parth Mehta Empowering you for the next update Operations Executive - CES Speaker: Toral Mehta Principal Specialist, HCM Presentation Title | Author | Date Company Confidential © M astek 2022. All rights reserved | 1
Slide 2: Disclaimer
These advisory webinars are organized to equip you with the latest updates. The content of this session is based on the interpretation of the material and documentation that Oracle has released and is a general guideline/recommendation only. DISCLAIMER
Slide 3: Agenda
AGENDA Our Approach to Oracle Update Our Analysis of Latest Release - New Features - Known Issues (If any) Innovation Closing - Q&A 22D – HR Help Title Presentation Desk &| ORC | Toral Author M ehta | 4th Oct 2022 | Date Company Confidential © M astek 2022. All rights reserved | 3
Slide 4: How to read each Feature Summary?
How to read each Feature Summary? Evosys Feature Analysis for Your Business Evosys Impact Study on New Feature Potential Impact to Introduced in latest users for using new release by Oracle feature LOW: No large scale impact. Regression testing can be ignored. HIGH: Needs to be part of the regressio
Slide 5: Our Analysis of Latest Release: New Features
OUR ANALYSIS OF LATEST RELEASE NEW FEATURES
Slide 6: Mastek Analysis – Statistics
MASTEK ANALYSIS – STATISTICS HR Help desk & ORC New Features Rest Quick Win 25 20 38 15 30 10 HR Help Desk & ORC 6 New Features 5 2 0 Default Opt Ins Presentation Title | Author | Date Company Confidential © M astek 2022. All rights reserved | 6
Slide 7: Mastek Analysis – New Features
MASTEK ANALYSIS NEW FEATURES QUICK WINS - DEFAULT WITH NO CONFIGURATION NEW FEATURES QUICK WINS - OPT INS: NEW FEATURES QUICK WINS - DEFAULT WITH CONFIGURATION NEW FEATURES ‘THE REST
Slide 8: New Features Quick Wins - Default with No Configuration
NEW FEATURES QUICK WINS - DEFAULT WITH NO CONFIGURATION
Slide 9: Already Applied Tag for Job Requisition
ALREADY APPLIED TAG FOR JOB REQUISITION ORC Details: Impact Analysis • The Already Applied tag will be shown to authenticated candidates for jobs they already applied to. Impact level Low • If a candidate has already applied to a job, there is a "You Already Applied" message that displays on an inac
Slide 10: Promote Job Requisitions Based on Number of Applications
PROMOTE JOB REQUISITIONS BASED ON NUMBER OF APPLICATIONS ORC Details: Impact Analysis • Using this feature, we can display "Trending" and "Be The First to Apply" tags for requisitions on search results lists and job details pages. Impact level Low • NOTE: This feature only applies to external career
Slide 11: Redesigned Candidate Self Service
REDESIGNED CANDIDATE SELF SERVICE ORC Details: Impact Analysis • Allow external candidates to easily access and manage their job applications, profile data, and preferences on the redesigned candidate self-service page. Low Impact level Need to enable No Configuration No Quick win Yes Business Benef
Slide 12: Search for DFF Filter Values
SEARCH FOR DFF FILTER VALUES ORC Details: Impact Analysis • Allow external candidates to use any of the available DFF filter values to narrow down the job search results list on external career sites using the Minimal template. Low Impact level Need to enable No Configuration No Quick win Yes Busine
Slide 13: Streamlined Conversion Process for Hiring Existing Worker as Employee
STREAMLINED CONVERSION PROCESS FOR HIRING EXISTING WORKER AS AN EMPLOYEE ORC Details: Impact Analysis • You can now move candidates to the HR phase after the termination of a previous employment. Low Impact level • You can move a candidate of type employee who is currently a contingent worker, or a
Slide 14: Source Tracking Information for Candidate Selection Process Fast Formulas
SOURCE TRACKING INFORMATION FOR CANDIDATE SELECTION PROCESS FAST FORMULAS ORC Details: Impact Analysis • You can create candidate selection process fast formulas to be used as conditions on automated actions, considering the source tracking information of the job application. Low Impact level • New
Slide 15: Candidate Instructions in Questions
CANDIDATE INSTRUCTIONS IN QUESTIONS ORC Details: Impact Analysis • You can now add instructions to prescreening questions to provide guidance to external candidates when they answer questions. Low Impact level • Instructions in questions are now available for both internal and external candidates. N
Slide 16: Manage Gigs with Multiple Openings in Opportunity Marketplace
MANAGE GIGS WITH MULTIPLE OPENINGS IN OPPORTUNITY MARKET PLACE ORC Details: Impact Analysis • Use Opportunity Marketplace to assign a single gig to multiple people who will work on the same kind of tasks. Low Impact level • Gig seekers can apply to gigs if the number of available openings is not yet
Slide 17: Enhancement to Redraft Offers
ENHANCEMENT TO REDRAFT OFFERS ORC Details: Impact Analysis • You can now redraft job offers when the job application is in the following phases and states without rejecting or withdrawing the candidate job application: Low Impact level 1. Offer – Extended 2. Offer – Accepted Need to enable No 3. Pos
Slide 18: Add Current Phase and State Names of Candidate Pools Using HDL
ADD CURRENT PHASE AND STATE NAMES OF CANDIDATE POOLS USING HCM DATA LOADER ORC Details: Impact Analysis • Use HCM Data Loader to add and update information in these fields for a candidate pool: Impact level Low • Current Phase Name • Current State Name Need to enable No Configuration No Quick win Ye
Slide 19: Add Current Phase and State Names of Job Applications Using HDL
ADD CURRENT PHASE AND STATE NAMES OF JOB APPLICATIONS USING HCM DATA LOADER ORC Details: Impact Analysis • Use HCM Data Loader to add and update information in these fields for a Job Application: Impact level Low • Current Phase Name • Current State Name Need to enable No Configuration No Quick win
Slide 20: Add Current Phase and State Names of Job Requisitions Using HDL
ADD CURRENT PHASE AND STATE NAMES OF JOB REQUISITIONS USING HCM DATA LOADER ORC Details: Impact Analysis • Use HCM Data Loader to add and update information in these fields for a Job Requisition: Impact level Low • Current Phase Name • Current State Name Need to enable No Configuration No Quick win
Slide 21: Add or Delete Candidate Labels Using HCM Data Loader
ADD OR DELETE CANDIDATE LABELS USING HCM DATA LOADER ORC Details: Impact Analysis • Add or delete candidate labels using HCM Data Loader. • You can use HCM Data Loader to add or delete the following value for a candidate: Impact level Low 1) Labels Need to enable No Configuration No Quick win Yes Bu
Slide 22: Update Posting Locations of Requisition Using HCM Data Loader
UPDATE POSTING LOCATIONS OF REQUISITION USING HCM DATA LOADER ORC Details: Impact Analysis • Using HDL, it must be possible to modify the primary and the other locations of job requisitions which can no longer be redrafted because they have job applications, High Impact level prospects, or linked re
Slide 23: Extract Large Objects from Recruitment Content Library Using HCM Extracts
EXTRACT LARGE OBJECTS FROM RECRUITMENT CONTENT LIBRARY USING HCM EXTRACTS ORC Details: Impact Analysis • Extract character large object (CLOB) data from large objects such as Recruitment Content Library using Large Object Extract definition type provided by HCM Extracts. High Impact level • The foll
Slide 24: Extract Move Comments Using HCM Extracts
EXTRACT MOVE COMMENTS USING HCM EXTRACTS ORC Details: Impact Analysis • Extract Submission Move Comments from job applications using Job Applications Extract. • A new IRC_EXTRACTS_SUBMISSION_MOVE_COMMENT field has been added to the User Impact level High Entity IRC_EXTRACTS_SUBMISSION_DETAILS_UE Nee
Slide 25: Descriptions Always Included in Job Requisition Templates
DESCRIPTIONS ALWAYS INCLUDED IN JOB REQUISITION TEMPLATES ORC Details: Impact Analysis • You can create reports by including the job description from the job requisition template regardless of the description is local or coming from the library. Impact level Low • The text description of the requisi
Slide 26: Responsibilities and Qualifications in Reports
RESPONSIBILITIES AND QUALIFICATIONS IN REPORTS ORC Details: Impact Analysis • You can include responsibilities and qualifications in job requisition and job requisition template in reports. Impact level Low • You include these fields the same way you do for descriptions and short descriptions Need t
Slide 27: Additional Contract Fields in Job Offer Dimension
ADDITIONAL CONTRACT FIELDS IN JOB OFFER DIMENSION ORC Details: Impact Analysis • You can create reports using contract fields available in job offers. A new Contract Information folder is available under Job Offer. It contains new and existing contract Impact level Low fields. • Here are the contrac
Slide 28: Candidate Labels in Reports
CANDIDATE LABELS IN REPORTS ORC Details: Impact Analysis • You can create reports using the new candidate labels. Impact level Low • A new Candidate – Labels folder is available under the Candidate Dimension, where you can get the Label Identifier and Label Name. Need to enable No Configuration No Q
Slide 29: Assess and Update Cases Using Intelligent Advisor Interviews
ASSESS AND UPDATE CASES USING INTELLIGENT ADVISOR INTERVIEWS HRHD Impact Analysis Details: Impact level Low • You can now assess and update your cases using expert guidance from Intelligent Advisor Need to enable Yes interviews. Configuration No • Using Intelligent Advisor interviews can ensure that
Slide 30: Assess the Action Bar in Redwood User Experience Using a Keyboard Shortcut
ASSESS THE ACTION BAR IN REDWOOD USER EXPERIENCE USING A KEYBOARD SHORTCUT HRHD Details: Impact Analysis Impact level Low • Use the keyboard shortcut Alt+A for PC and Control+A for Mac to put focus on the Action Bar. Need to enable Yes Configuration No • This keyboard shortcut works on the Case Mana
Slide 31: Easily Copy Attachments Using Action Plan Actions
EASILY COPY ATTACHMENTS USING ACTION PLAN ACTIONS HRHD Details: Impact Analysis Impact level Low • Action Plan administrators can now choose to copy all attachments when defining an action plan action. Need to enable Yes • An action with this option set will copy all the attachments from the parent
Slide 32: Notify Agents of Missed Customer-Initiated Chats
NOTIFY AGENTS OF MISSED CUSTOMER – INITIATED CHATS HRHD Details: Impact Analysis • Agents are now notified when they miss a customer-initiated chat. Impact level Low Need to enable Yes • The notification persists until dismissed by the agent. If the missed chat is from a known contact, then the agen
Slide 33: New Features Quick Wins - Default with Configuration
NEW FEATURES QUICK WINS - DEFAULT WITH CONFIGURATION
Slide 34: Hot Job Tag for Job Requisitions
HOT JOB TAG FOR JOB REQUISITIONS ORC Details: • You can promote Job requisitions on external career sites by displaying a "Hot Job" tag on Impact Analysis search results list and job details page. Impact level Low • This tag can be also used as a criterion in the custom job list component. Need to e
Slide 35: Additional Fields in Requisition List
ADDITIONAL FIELDS IN REQUISITION LIST ORC Details: • You can view new fields in the Requisitions list and in the Key Highlights section of the Impact Analysis requisition overview. Impact level High • New fields in the Requisitions list: 1) Requisition Number: Need to enable No 2) Locations Configur
Slide 36: Advanced Job Application List Filters
ADVANCED JOB APPLICATION LIST FILTERS ORC Impact Analysis Details: Impact level Low • Perform more complex, targeted searches on the job application list with advanced filtering capabilities when Oracle Search is enabled. Users can now select multiple job Yes Need to enable application questions/ans
Slide 37: Manage Action Plans Through an Intuitive and Interactive Diagram
MANAGE ACTION PLANS THROUGH AN INTUITIVE AND INTERACTIVE DIAGRAM HRHD Details: Impact Analysis Impact level Low • Users can now view and interact with action plans in an intuitive, interactive diagram. Need to enable Yes • This easy-to-read interface complements the existing table-based view of acti
Slide 38: Decide Which Related Objects to Purge When You Purge Contacts
DECIDE WHICH RELATED OBJECTS TO PURGE WHEN YOU PURGE CONTACTS HRHD Details: Impact Analysis Impact level Low • You can determine whether you want to purge associated Service Requests and related objects when a contact is purged, to comply with General Data Protection Regulations. Need to enable Yes
Slide 39: Enable System Access Groups for Service Work Orders
ENABLE SYSTEM ACCESS GROUPS FOR SERVICE WORK ORDERS HRHD Details: Impact Analysis Impact level Low • You can now use system access groups and predefined rules to support service work order data security for your users. Need to enable Yes • The predefined object-sharing rules assigned to each system
Slide 40: Enable Near Real-Time Updates for Work Order Access Groups
ENABLE NEAR REAL – TIME UPDATES FOR WORK ORDER ACCESS GROUPS HRHD Details: Impact Analysis Impact level Low • You can access service work orders that are secured using access groups in near-real time. Need to enable Yes • When a service work order is created or updated, users can access the new or u
Slide 41: New Features Quick Wins – Opt Ins
NEW FEATURES QUICK WINS – OPT INS
Slide 42: Alternate Email for Internal Candidate Communications
ALTERNATE EMAIL FOR INTERNAL CANDIDATE COMMUNICATIONS ORC Details: • When internal candidates apply for a job, they can now provide an alternate email Impact Analysis address to receive all recruiting notifications and employee communications. Impact level High • Internal candidates can enter one al
Slide 43: Enhanced Duplicate Check When Moving Candidate to HR
ENHANCED DUPLICATE CHECK WHEN MOVING CANDIDATE TO HR ORC Details: • After a candidate accepts a job offer and is moved to the HR phase, a check can be done to Impact Analysis verify if the candidate is a duplicate of any person in the database. Impact level Low • As a recruiter, you can now identify
Slide 44: Enhanced Office 365 Integration Capturing Interviewer Response
ENHANCED OFFICE 365 INTEGRATION CAPTURING INTERVIEWER RESPONSE ORC Details: • When candidates select a date and time for an interview, the interviewer receives a Impact Analysis response from Office 365. Impact level Low • When the interviewer accepts the interview date and time selected by the cand
Slide 45: Candidates Schedule Based on Interviewers Availability
CANDIDATES SCHEDULE BASED ON INTERVIEWERS AVAILABILITY ORC Details: • As a recruiter, when you create a candidate-managed interview schedule, you can select Impact Analysis a new setting called Candidates schedule based on interviewers’ availability if you want to use the interviewer’s Office 365 Ca
Slide 46: Two-Way Candidate Messaging
TWO-WAY CANDIDATE MESSAGING ORC Details: • The Two-Way Communication is designed to facilitate the 1-1 conversations between Impact Analysis hiring team and candidate. Impact level Low • Recruiters and the hiring team can have conversations with candidates using Two-Way Communication using email, SM
Slide 47: Shared Interview Schedules
SHARED INTERVIEW SCHEDULES ORC Details: Impact Analysis • You can use this feature to create shared interview schedules which can be used on multiple job requisitions to prevent having to create similar interview schedules for each Low Impact level requisition. Need to enable Yes Configuration No Qu
Slide 48: New Features: The Rest
Mastek*@ Trust. Value. Velocity NEW FEATURES THE REST
Slide 49: Recruiting Pages in Transaction Design Studio
RECRUITING PAGES IN TRANSACTION DESIGN STUDIO ORC Impact Analysis Details: • Recruiting Pages Actions in Transaction Design Studio have been personalized Impact level Low Need to enable No • The prefix “Recruiting” has been added to recruiting actions to easily identify and select the pages. Configu
Slide 50: Innovation
Mastek*@ Trust. Value. Velocity INNOVATION
Slide 51: Eligibility of Internal Job Applications Based on Grade
ELIGIBILITY OF INTERNAL JOB APPLICATIONS BASED ON GRADE ORC Details: • Currently in Oracle Recruiting Cloud there is no standard way to restrict internal job applications based on the candidate. • For E.g., If an internal candidate is on a Level 1 grade, they should only apply for a requisition that
Slide 52: Closing Q&A
Closing Q&A Presentation Title | Author | Date Company Confidential © M astek 2022. All rights reserved | 52
Slide 53: Closing Note
CLOSING NOTE 1. What happens next? 1. Presentation 2. Session Recording 2. Speak with your CES Support Manager or CES Service Manager 1. for additional services around quarterly updates 2. Learn more about Innovation 3. Next Sessions ? Presentation Title | Author | Date Company Confidential © M aste
Slide 54: Thank You
MASTEK is here to help you! THANK YOU This pr esentation contains infor mation that may be pr ivileged or confidential and is the pr oper ty of Mastek. Copyr ight © 2022 Mastek. All r ights r eserved.