Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — Q4 2017 Earnings Presentation

48 slides from Citizens Financial's earnings presentation, Jan 19, 2018

  1. Slide 1: 4Q17 and FY2017 Financial Results

    4Q17 and FY2017 Financial Results January 19, 2018

  2. Slide 2: Forward-looking statements and non-GAAP Financial Measures

    Forward-looking statements and use of key performance metrics and non-GAAP Financial Measures This document contains forward-looking statements within the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward-looking statement

  3. Slide 3: Table of contents

    Table of contents page 4Q17 highlights 4 4Q17 Underlying financial summary 7 Underlying FY2017 performance vs. guidance 23 FY2018 outlook 24 1Q18 outlook 26 New medium-term financial targets 29 Appendix 31 3

  4. Slide 4: 4Q17 highlights

    4Q17 highlights  Net income of $666 million; diluted EPS of $1.35, including a net $317 million after-tax, or $0.64 per share, benefit from notable items ─ Underlying net income(1) of $349 million and diluted EPS of $0.71 up 24% and 29% YoY, respectively Improving ─ ROTCE of 19.9%; Underlying ROTCE

  5. Slide 5: Notable Items

    Notable Items(1) $s in millions Several items occurring in 4Q17 have been excluded from reported results to better reflect underlying operating results.(1) 4Q17 reported results include a gain related to the adjustment of our deferred tax liability (“DTL”) resulting from the Tax Legislation passed i

  6. Slide 6: 4Q17 GAAP financial summary

    4Q17 GAAP financial summary 4Q17 change from LQ excluding Highlights $s in millions 4Q17 3Q17 4Q16 3Q17 4Q16 notable items(1) Linked quarter: $ % $ %  Net income available to common stockholders up 95% and EPS up Net interest income $1,080 $ 1,062 $ 986 $ 18 2% $ 94 10% 99% driven by a net $317 mil

  7. Slide 7: 4Q17 Underlying financial summary

    4Q17 Underlying financial summary(1) Highlights Linked quarter: 4Q17(1) change from  Underlying net income available to common stockholders(1) of $349 4Q17 3Q17 4Q16 3Q17 4Q16 million increased $8 million, or 2%; diluted EPS of $0.71 $s in millions Underlying (1) Reported Reported Reported Reported

  8. Slide 8: 2017 GAAP financial summary

    2017 GAAP financial summary $s in millions 2017 2016 2017 change from 2016 $ % YoY excluding Net interest income $ 4,173 $ 3,758 $ 415 11% notable items(1) Highlights Noninterest income 1,534 1,497 37 2 Total revenue 5,707 5,255 452 9  10% Noninterest expense 3,474 3,352 122 4 FY17 vs FY16:  3% Pr

  9. Slide 9: Adjusted/Underlying 2017 financial summary

    Adjusted/Underlying 2017 financial summary(1) Highlights 2017 2016 $s in millions 2017 change from 2016 Underlying Adjusted FY17 vs FY16: $ %  Adjusted/Underlying net income available to common Net interest income $ 4,173 $ 3,758 $ 415 11% stockholders(1) up $286 million, or 28%; diluted EPS of $2.

  10. Slide 10: Net interest income

    Net interest income $s in millions, except earning Net interest income Highlights assets $135B $136B $138B $137B $138B Linked quarter:  NII up $18 million, or 2% ─ Reflects 1% average loan growth driven by strength in retail loans $1,062 $1,080  NIM of 3.08% improved 3 bps from 3Q17 $986 $1,005 $1

  11. Slide 11: Net interest margin

    Net interest margin NIM walk 3Q17 to 4Q17 0.05% 0.00% (0.02)% (0.00)% 3.05% 3.08% 3Q17 NIM% Loan yields/ Investment Deposit Borrowings/ 4Q17 NIM% mix portfolio costs other NIM walk 4Q16 to 4Q17 0.36% 0.02% (0.14)% (0.06)% 3.08% 2.90% 4Q16 NIM% Loan yields/ Investment Deposit Borrowings/ 4Q17 NIM% mi

  12. Slide 12: Noninterest income

    Noninterest income $s in millions 4Q17 change from Highlights 4Q17 3Q17 4Q16 3Q17 4Q16 Linked quarter: $ % $ %  Noninterest income increased $23 million, which includes $17 Service charges and fees $ 131 $ 131 $ 132 $ — — % $ (1) (1) % million of 4Q17 notable items in other income Card fees 56 58 5

  13. Slide 13: Noninterest expense

    Noninterest expense $s in millions Highlights Linked quarter: 4Q17 change from  Noninterest expense up $40 million, reflecting $40 million of 4Q17 3Q17 4Q16 3Q17 4Q16 notable items; stable on an Underlying basis(1) $ % $ % Salaries and benefits $ 449 $ 436 $ 420 $ 13 3% $ 29 7%  Salaries and benef

  14. Slide 14: Consolidated average balance sheet

    Consolidated average balance sheet 4Q17 change from Highlights $s in billions 4Q17 3Q17 4Q16 3Q17 4Q16 $ % $ % Linked quarter: Investments and interest  Total interest-earning assets up $950 million; Average bearing deposits $ 27.2 $ 27.3 $ 27.7 $ (0.0) —% $ (0.5) (2) % loans and leases up $966 mil

  15. Slide 15: Consumer Banking average loans and leases

    Consumer Banking average loans and leases $s in billions Average loans and leases Highlights YoY growth $58.3B $59.2B Linked quarter: $56.9B $57.6B  5% $56.2B $3.6 $4.1  Average loans up $894 million, or 2%, largely Other(1) $3.1 $3.4 $3.0 $2.7 reflecting growth in residential mortgage, Business B

  16. Slide 16: Commercial Banking average loans and leases

    Commercial Banking average loans and leases $s in billions Average loans and leases Highlights YoY growth Linked quarter: $48.0B $48.5B $48.4B $48.5B  3% $46.9B  Average loans up $183 million, as continued $4.8 $4.6 $4.2 $4.0 strength in Mid-corporate and Private Equity and Asset Finance $4.9 the

  17. Slide 17: Average funding and cost of funds

    Average funding and cost of funds $s in billions Average interest-bearing liabilities and DDA Highlights $126.2B $127.5B $127.5B $128.6B Linked quarter: $124.3B $11.7  Total average deposits up $806 million, or 1% $12.4 $13.6 $12.2 $10.8 Total long-term borrowings $3.1 ─ Largely growth in demand an

  18. Slide 18: Strong credit-quality trends continue

    Strong credit-quality trends continue $s in millions Provision for credit losses, Highlights net charge-offs (recoveries)  Overall credit quality remains excellent, reflecting growth in higher-quality, lower-risk $104 $102 retail loans and broadly stable risk profile in commercial portfolios $11 $8

  19. Slide 19: Capital and liquidity remain strong

    Capital and liquidity remain strong as of Highlights $s in billions (period-end) 4Q16 1Q17 2Q17 3Q17 4Q17  Capital levels remain at the higher end of the range for Basel III transitional basis (1,2) regional peers Common equity tier 1 capital $ 13.8 $ 13.9 $ 14.1 $ 14.1 $ 14.2  Y/E CET1 ratio of 1

  20. Slide 20: Summary of progress on strategic initiatives

    Summary of progress on strategic initiatives FY17 Initiative Commentary Status Grow and deepen relationships Primary households grew YoY. Embarked on several customer journey transformations to enhance customer with primary households experience, improve primacy of customer relationships and reduce

  21. Slide 21: Further opportunities to improve returns: TOP

    Further opportunities to improve returns: TOP Continuous improvement - TOP programs  Self-fund investments through efficiency, expense discipline and mindset of continuous improvement  Use new technologies to deliver more effective outcomes at lower costs TOP IV program on track to deliver run-rat

  22. Slide 22: Making consistent progress against our financial goals

    Making consistent progress against our financial goals IPO-based Key Indicators medium-term 8.4% 9.0% 9.6% 10.1% 10.4% targets 7.3% 8.0% 6.3% 6.2% 6.8% 6.7% 6.7% 6.6% 6.8% 6.6% Adjusted/ 4.3% 5.2% 5.2% 10%+ Underlying ROTCE(1) 0.96% 0.96% 0.89% Adjusted/Underlying 0.80% 0.79% 0.85% return on average

  23. Slide 23: Underlying FY2017 performance vs. guidance

    Underlying FY2017 performance vs. guidance(1)(2) Results reflect strong execution against targets Underlying FY2017 guidance vs. Adjusted FY2016(1)(2) Underlying FY2017 actual results vs. Adjusted FY2016(1) Balance sheet  5.5-6.5% average earning asset growth  5.3% average earning asset growth  g

  24. Slide 24: FY2018 outlook

    FY2018 outlook Underlying FY2017(1) FY2018 expectations vs. Underlying FY2017(1)  $137.5 billion average earning assets  4.0-5.5% average earning asset growth Balance sheet  $110.0 billion average loans  4.5-5.5% average loan growth growth  $111.9 billion average deposits  4.5-6.0% average dep

  25. Slide 25: FY2018 outlook compared with Underlying 2017

    FY2018 outlook compared with Underlying 2017(1) Underlying 2017 vs. Adjusted 2016(1) FY2018 expectations vs. Underlying 2017(1)  5.3% average earning asset growth  4.0-5.5% average earning asset growth Balance sheet  5.8% average loan growth  4.5-5.5% average loan growth growth  6.1% average de

  26. Slide 26: 1Q18 outlook

    1Q18 outlook 1Q18 expectations vs. 4Q17 Net interest  ~1.0% loan growth income, net  Expect ~5 basis point improvement in net interest margin given recent rate rise interest margin  Day count impact of ~$16 million decrease to NII Noninterest  Stable/up modestly as strength in capital markets of

  27. Slide 27: Our vision and credo guide us: The destination

    Our vision and credo guide us: The destination Colleagues To help our customers, colleagues and Regulators Customers Mission Investors communities reach their potential Communities & Society To be a top-performing bank distinguished by its customer-centric culture, Vision mindset of continuous impro

  28. Slide 28: Keys to delivering higher medium-term returns

    Keys to delivering higher medium-term returns • Enterprise-wide initiatives to drive improvement in performance; ‘mindset of TOP and Balance continuous improvement’ Sheet • BSO to recycle capital into more accretive growth and relationship categories; grow Optimization higher risk-adjusted return as

  29. Slide 29: New medium-term financial targets

    New medium-term financial targets Economic assumptions Medium-term financial targets  ROTCE ~13-15%  Real GDP growth ~2.5–3.0% annually; no recession  Efficiency Ratio ~52-56%  Fed Funds Rate ~2.25 rate moves per annum (25 bps each move)  CET 1 ~10.0-10.25%  Unemployment rate ~3.5-4.0%  Divid

  30. Slide 30: Key messages

    Key messages  Citizens continues to execute well and deliver for shareholders ─ Strong 4Q17 results with Underlying ROTCE of 10.4% up from 4.3% in 3Q13(1) ─ Strong Underlying EPS growth of 29%, with operating leverage of 6.4% YoY, and efficiency ratio of 58.5%(1) ─ Tangible book value per share of

  31. Slide 31: Appendix

    Appendix %£ Citizens Financial Group, Inc” 31

  32. Slide 32: Linked-quarter results

    Linked-quarter results Pre-provision profit Period-end loans Return on average total $s in millions $s in billions tangible assets $609 $110.2 $110.6 1.83% $585  modestly  modestly  87 bps $586 Underlying Underlying  4% stable 0.96% 0.96% 3Q17 4Q17 3Q17 4Q17 3Q17 4Q17 Net income available to Per

  33. Slide 33: Year-over-Year results

    Year-over-Year results Pre-provision profit Period-end loans Return on average total $s in millions $s in billions tangible assets $609 $110.6 1.83%  14% $107.7  3%  104 bps $516 $586 Underlying Underlying  18%  17 bps 0.79% 0.96% 4Q16 4Q17 4Q16 4Q17 4Q16 4Q17 Net income available to Period-end

  34. Slide 34: Full year results

    Full year results Pre-provision profit Period-end loans Return on average total $s in millions $s in billions tangible assets $2,282  17% $110.6  3%  39 bps $107.7 $1,903 Underlying 1.15% Underlying  22%  16 bps 0.76% $2,233 0.91% $1,872 0.75% 2016 2017 2016 2017 2016 2017 Net income available

  35. Slide 35: Consumer Banking segment

    Consumer Banking segment Highlights 4Q17 change from Linked quarter: $s in millions 4Q17 3Q17 4Q16 3Q17 4Q16  Net income down $5 million, or 4%, as 4Q17 results include $5 million $ % $ % after-tax of notable items included in noninterest expense associated with our strategic growth initiatives. Ex

  36. Slide 36: Commercial Banking segment

    Commercial Banking segment Highlights 4Q17 change from Linked quarter: $s in millions 4Q17 3Q17 4Q16 3Q17 4Q16  Commercial Banking net income up $5 million, or 2% $ % $ %  Net interest income up $13 million, or 4%, reflecting strong deposit Net interest income $ 367 $ 354 $ 347 $ 13 4% $ 20 6% bal

  37. Slide 37: Other

    Other Highlights 4Q17 change from Linked quarter: $s in millions 4Q17 3Q17 4Q16 3Q17 4Q16  Other recorded net income of $343 million, up $318 million, $ % $ % driven primarily by the $331 million deferred tax liability benefit tied to 2017 Tax Legislation Net interest income $ 31 $ 34 $ — $ (3) (9)

  38. Slide 38: Adjusted/underlying items

    Adjusted/underlying items $s in millions, except per share data 4Q17 GAAP results reflect a net $318 million after-tax benefit for the 4Q17 adjustment of the Company’s net deferred tax liability tied to the 2017 Tax Reform law, partially offset by investments in colleagues and communities, as well a

  39. Slide 39: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS FULL Y EAR 4Q17 Change 2017 Change 4Q17 3Q17 2Q17 1Q17 4Q16 3Q17 4Q16 2017 2016 2016 $ % $ % $ % Noninterest inc ome, Adjusted/Underly ing: Noninterest inc

  40. Slide 40: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS FULL Y EAR 4Q17 Change 2017 Change 4Q17 3Q17 2Q17 1Q17 4Q16 3Q17 4Q16 2017 2016 2016 $/bps % $/bps % $/bps % Operating leverage: Total revenue (GAAP) A $1,

  41. Slide 41: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS FULL Y EAR 4Q17 Change 2017 Change 4Q17 3Q17 2Q17 1Q17 4Q16 3Q17 4Q16 2017 2016 2016 $/bps % $/bps % $/bps % Tangible book value per c ommon share: Common

  42. Slide 42: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS FULL Y EAR 4Q17 Change 2017 Change 4Q17 3Q17 2Q17 1Q17 4Q16 3Q17 4Q16 2017 2016 2016 $ % $ % $ % Other inc ome, Adjusted/Underly ing Other income (GAAP) $4

  43. Slide 43: Non-GAAP financial measures and reconciliations - Segments

    Key performance metrics, Non-GAAP financial measures and reconciliations - Segments $s in millions, except ratio data FOURTH QUARTER 2017 THIRD QUARTER 2017 SECOND QUARTER 2017 Consumer Commerc ial Consumer Commerc ial Consumer Commerc ial Banking Banking Other Consolidated Banking Banking Other Con

  44. Slide 44: Non-GAAP financial measures and reconciliations - Segments

    Key performance metrics, Non-GAAP financial measures and reconciliations – Segments $s in millions, except ratio data FIRST QUARTER 2017 FOURTH QUARTER 2016 Consumer Commerc ial Consumer Commerc ial Banking Banking Other Consolidated Banking Banking Other Consolidated Net inc ome available to c ommo

  45. Slide 45: Non-GAAP financial measures and reconciliations - Segments

    Key performance metrics, Non-GAAP financial measures and reconciliations – Segments $s in millions, except ratio data FULL Y EAR 2017 2016 Consumer Commerc ial Consumer Commerc ial Banking Banking Other Consolidated Banking Banking Other Consolidated Net inc ome available to c ommon stoc kholders: N

  46. Slide 46: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data FOR THE THREE MONTHS ENDED DEC. SEP. 30 JUN. 30, MAR. 31, DEC. 31, SEP. 30, JUNE 30, MAR. 31, 2017 2017 2017 2017 2016 2016 2016 2016 Total revenue, Adjusted/Underly ing: T

  47. Slide 47: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data FOR THE THREE MONTHS ENDED DEC. 31, SEP. 30, JUNE 30, MAR. 31, DEC. 31, SEP. 30, JUNE 30, MAR. 31, DEC. 31, SEP. 30, 2015 2015 2015 2015 2014 2014 2014 2014 2013 2013 Total

  48. Slide 48: 3< Citizens

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