Firstsource Solutions Limited · NSE:FSL

Firstsource Solutions — Q3 FY2020 Earnings Presentation

9 slides from Firstsource Solutions's earnings presentation, Feb 4, 2020

  1. Slide 1: Firstsource Solutions Limited Q3 FY2020 Earnings Update

    Firstsource Solutions Limited Q3 FY2020 Earnings Update

  2. Slide 2: Disclaimer

    Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties

  3. Slide 3: Q3 FY2020 Executive Summary

    Q3 FY2020 Executive Summary Revenues Operating Margin ₹ 10,535 Million ₹ 1,182 Million (Margin 11.2%) QoQ growth of 7.0% (CC 4.7%) QoQ Margin expansion of 240 bps YoY growth of 6.9% (CC 8.3%) YoY Margin contraction of 70 bps Profit After Tax Earnings Per Share (Diluted) ₹ 895 Million (Margin 8.5%) ₹

  4. Slide 4: Financial Performance Q3 and 9M FY2020

    Financial Performance Q3 and 9M FY2020 In ₹ million Q3 FY 2020 Q2 FY 2020 Q3 FY 2019 In ₹ million 9M FY 2020 9M FY 2019 Income from services 10,446 9,715 9,723 Income from services 29,829 28,225 Other operating Income 89 134 129 Other operating Income 352 366 Revenue from operations 10,535 9,849 9,8

  5. Slide 5: Other Highlights

    Other Highlights Employee and Attrition Details Foreign Exchange Hedges Headcount: Outstanding FX hedges at $36 million for USD and £83 million for GBP 20,482 employees as on December 31, 2019 • Next 12 months: 60% coverage for USD at INR 73.6 levels, 90% • 10,982 employees in India coverage for GBP

  6. Slide 6: Q3 FY20 Revenue Snapshot (1/2)

    Q3 FY20 Revenue Snapshot (1/2) Revenue by Segments Revenue by Verticals 2.1% 2.3% 2.0% 9.5% 15.2% 19.0% 9.1% 10.8% 34.1% 34.3% 32.3% 10.5% 34.3% 34.4% 32.4% 22.1% 22.0% 28.5% 47.1% 43.7% 39.6% 38.1% 35.3% 41.3% Q3 FY2019 Q2 FY2020 Q3 FY2020 Q3 FY2019 Q2 FY2020 Q3 FY2020 Customer Management Healthcar

  7. Slide 7: Q3 FY20 Revenue Snapshot (2/2)

    Q3 FY20 Revenue Snapshot (2/2) Revenue by Geography Revenue by Delivery Client Concentration 1.0% 1.5% 1.4% 41.2% 42.1% 39.5% 36.9% 35.3% 43.8% 74.8% 81.9% 77.2% 24.9% 19.8% 19.5% 61.6% 63.3% 55.2% 22.8% 25.2% 18.1% Q3 FY2019 Q2 FY2020 Q3 FY2020 Q3 FY2019 Q2 FY2020 Q3 FY2020 Q3 FY2019 Q2 FY2020 Q3 F

  8. Slide 8: Business Outlook

    Business Outlook • Deal activity strong; 3 new logos added in Mortgage and 2 in Healthcare Provider • BFSI, Healthcare Provider and Utilities continue to scale well; momentum likely to continue through FY2021 • Digital is our key focus; several strategic investments in play • Chief Digital Officer o

  9. Slide 9: Helping customers stay ahead of the curve through transformational technologies and capabilities

    Helping customers stay ahead of the curve through transformational technologies and capabilities Firstsource is a leading provider of customised Business Process Management (BPM) services. We specialise in helping customers stay ahead of the curve through transformational solutions in order to reima

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