Deutsche Telekom Ag · XETR:DTE
Deutsche Telekom — Investor Presentation (2012)
55 slides from Deutsche Telekom's investor presentation, Jun 21, 2012
Slide 1: Deutsche Telekom. Company Presentation.
Deutsche Telekom. Company Presentation. 1
Slide 2: Company Presentation Deutsche Telekom – overview
Company Presentation Deutsche Telekom – overview. Deutsche Telekom: Profile Strategy & Transformation Products & Services Innovation, Service & Brand 2
Slide 3: Deutsche Telekom. Profile
Deutsche Telekom. Profile Strategy & Transformation Products & Services Innovation, Service & Brand 3
Slide 4: Deutsche Telekom – profile
Deutsche Telekom – profile. Profile Strategy & Transformation Products & Services Innovation, Service & Brand
Slide 5: Deutsche Telekom – Transformation
Deutsche Telekom – Transformation. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Transformation From a state-owned telecommunications company to a service provider: My First Choice for Connected Life and Work for customers 5
Slide 6: Our strategy
Our strategy. Profile Strategy & Transformation Products & Services Innovation, Service & Brand My First Choice for Connected Life and Work Seamless Best-in-class connectivity More innovation Secure cloud customer for the by cooperation solutions experience Gigabit Society 6
Slide 7: How we act
How we act. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Seamless Best-in-class connectivity More innovation Secure cloud customer for the by cooperation solutions experience Gigabit Society Grow with innovations from own INNOVATE developments, partnering and ven
Slide 8: Products & services
Products & services. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Consumers Business customers Partner services & platforms Modern mobile & Information & communications Partner for infrastructure access broadband experience technology solutions (ICT) and ne
Slide 9: Products & services for consumers
Products & services for consumers. Profile Strategy & Transformation Products & Services Innovation, Service & Brand Consumers TelekomCloud 9
Slide 10: Products & services for business customers and intelligent networks
Products & services für business customers and intelligent Profile Strategy & Transformation network for Health, Automotive and Energy. Products & Services Innovation, Service & Brand Business customers TelekomCloud Information & communications technology solutions (ICT) Intelligent networks 10
Slide 11: Partner services & platforms
Partner services & platforms. Vision & Profile Strategy & Transformation Products & Services Innovation, Service & Brand Partner services & platforms Infrastructure partner services Platforms & cooperations for innovative services 11
Slide 12: Focus on innovation – own developments, partnering and venturing
Focus on innovation – Profile Strategy & Transformation own developments, partnering and venturing. Products & Services Innovation, Service & Brand T-Systems Innovation Center T-Labs Digital Business Unit T-Venture Examples 12
Slide 13: Best customer service & best network: Example Germany
Best customer service & best network: Profile Strategy & Transformation Example Germany. Products & Services Innovation, Service & Brand 13
Slide 14: Our brand promise: Life is for sharing
Our brand promise: Life is for sharing. Profile Strategy & Transformation Products & Services Innovation, Service & Brand International markets Current spot NL UK PL DE CZ AT SK ME HU MK HR USA 14
Slide 15: 15
15
Slide 16: Maps/Business Fields
Q Maps/Business Fields 2 sn
Slide 17: Germany
Germany. Profile 35 m mobile customers Leading (V) DSL-provider in Germany 12 m broadband connections 1.6 m IPTV customers EUR 24.0 bn revenue EUR 9.6 bn Ebitda 76,028 employees 97,522 employees (incl. Headquarters/GHS) 4 -1
Slide 18: Europe & United States
Europe & United States. Profile >93 m mobile customers in Europe & United States Europe: Present in 13 countries 60 m mobile customers 4.6 m broadband connections T-Mobile USA 2.6 m (IP)TV customers 33 m mobile customers iPhone in all european markets EUR 14.8 bn revenue 34,518 employees EUR 15.
Slide 19: T-Systems
T-Systems. Profile 400 multinational companies & public sector customers Pioneer in Cloud Computing Information & communications technology solutions in all industries automotive, finance, transport, trade & public sector EUR 9.2 bn revenue EUR 0.9 bn Ebitda 48,224 employees 4 -3
Slide 20: Transformation
Q@ Transformation 2) Sess
Slide 21: Trends & technologies
Trends & technologies. Strategy & Transformation 5-1
Slide 22: Industry & Telco Market
Industry & Telco Market. Strategy & Transformation 5-2
Slide 23: Challenges facing Deutsche Telekom
Challenges facing Deutsche Telekom. Strategy & Transformation 5-3
Slide 24: Deutsche Telekom – development
Deutsche Telekom – development. Strategy & Transformation 1950 1990 2006 since 2007 My First Choice for Connected Life and Work 2010 2015 5-4
Slide 25: Our innovation and growth areas
Our innovation and growth areas. Strategy & Transformation 5-5
Slide 26: Strategy
Q@ Strategy 2) Sess
Slide 27: Seamless connectivity for the Gigabit Society
Seamless connectivity for the Gigabit Society. Strategy & Transformation …and how we win. 7-1
Slide 28: More innovation by cooperation
More innovation by cooperation. Strategy & Transformation …and how we win. 7-2
Slide 29: Secure cloud solutions
Secure cloud solutions. Strategy & Transformation …and how we win. 7-3
Slide 30: Best-in-class customer experience
Best-in-class customer experience. Strategy & Transformation …and how we win. Source: Right Now, Customer Experience Report 2010 7-4
Slide 31: Consumers
Q Consumers 2) Sess
Slide 32: Modern broadband experience: Fixed line & WLAN
Modern broadband experience: Products & Services Fixed line & WLAN. WLAN – mobile Fixed Speedphone & line performance HomeTalk App 11,000 HotSpots Speedphone: Railnet/Flynet: first All-IP telephone WLAN in high speed HomeTalkApp converts train or airplane iPhone into a fixed telephone 9-1
Slide 33: Modern mobile experience: Mobile internet
Modern mobile experience: Products & Services Mobile internet. Roaming Smartphones & tablets Travel & Surf: EU Smartphones trend: wide data flatrate 53% (Group) and Significant increase 64% (Germany) in data roaming of end devices sold are smartphones 9-2
Slide 34: Television
Television. Products & Services Entertain Liga total! Entertain: IPTV in German Football Germany with 140 League games channels/15,000 movies in HD quality In 2012: Entertain via TV, Interactive elements: tablet, PC & mobile personal conferencing 9-3
Slide 35: Online services
Online services. Products & Services 9-4
Slide 36: Cloud services: Cloud for everyone (consumers)
Cloud services: Products & Services “Cloud for everyone” (consumers). Mediencenter De-Mail Personal contents De-Mail: secure/legally (Music, Fotos, Films binding Mail etc.) “from the Cloud” “sealed, but no stamp” Focus security: Launch with CeBIT 2012 TÜV certificate 2011 De-Mail from Deut
Slide 37: Business Customers
Q Business Customers we Phew cece eee e cece eee eeeeeeeneneeeeneeececens
Slide 38: Overview: ICT competence & cloud portfolio
Overview: Information and communications Products & Services technology competence & cloud portfolio. Cloud portfolio: services from the cloud T-Systems cloud pioneer since 2005: first SAP applications from the cloud The cloud as a current business driver: 80% of the SAP business is cloud End-
Slide 39: Dynamic IT-purchase (cloud): tailored information technology
Dynamic IT-purchase (cloud): Products & Services “tailored” information technology. Customer examples : Pioneer: savings via flexible IT (15%) Vorwerk: Dynamic adjustment of SAP services to business development (30%) DHL: Synchronising IT costs with the expanding number of packing stations 10 - 2
Slide 40: Collaboration (cloud)
Collaboration (cloud). Products & Services Team collaboration Company-wide Mass collaboration collaboration Communications solutions and Collaboration Integration of platforms for platform for consumers collaboration Automotive & into the Health Sector development of (Asklepios) products and
Slide 41: Mobile company (cloud)
Mobile company (cloud). Products & Services Sales & leads Human Service staff Resources Sales employees/ Personal Maintain SAP-Data consultants can adviser have via smartphone set off orders and more contact or tablet offers via smart- and access to phone /iPhone all data 10 - 4
Slide 42: Intelligent networks
Intelligent networks. Products & Services 10 - 5
Slide 43: Partner Services & Platforms
Partner Services & Platforms
Slide 44: Infrastructure partner services
Infrastructure partner services. Products & Services 1.9 m km 14.2 PetaBytes Copper cable IP-data volume per worldwide day worldwide 723 Roaming partners worldwide 11 - 1
Slide 45: Platform for media distribution: Pageplace
Platform for media distribution: Pageplace. Products & Services 800 Magazines 83,000 70 newspapers Books 11 - 2
Slide 46: Platform for the Connected Home: Qivicon
Platform for the Connected Home: Qivicon. Products & Services 11 - 3
Slide 47: Platform for cloud services: Business Marketplace
Platform for cloud services: Business Marketplace. Products & Services 11 - 4
Slide 48: Partner cooperations
Partner cooperations. Products & Services 11 - 5
Slide 49: Innovation
Q@ Innovation 2) Sess
Slide 50: Innovation: Success stories
Innovation: Profile Strategy & Transformation Success stories. Products & Services Innovation, Service & Brand T-Systems Innovation Center T-Labs Digital Business Unit T-Venture Example Example Entertain mytaxi.net Support the business idea of In-house development Intelligent Apps GmbH Launc
Slide 51: Politics & Regulation
Q Politics & Regulation we Phew cece eee e cece eee eeeeeeeneneeeeneeececens
Slide 52: Regulation & political broadband objectives
Regulation & political broadband objectives. Strategy & Transformation 5-6
Slide 53: Responsibility: Data privacy, sustainability, diversity & sponsoring
Responsibility: Profile Data privacy, sustainability, diversity & sponsoring. Leading role in data Groupwide engagement Pionneer in social and Support in culture & sports privacy & data security for sustainability diversity issues Popular & professional sports Data privacy report & Listing in
Slide 54: Customer Service
Q Customer Service 2) Sess
Slide 55: Best service for Connected Life and Work
Best service for Connected Life and Work. Innovation, Service & Brand 13 - 1