Genworth Financial Inc · NYSE:GNW

Genworth Financial — Investor Presentation (March 2021)

75 slides from Genworth Financial's investor presentation, March 2021

  1. Slide 1: Effective Loan Application Interviewing

    Effective Loan Application Interviewing Using the New URLA March 2021 Customer Education Brought to you by: Genworth Customer Development and Process Consulting ©2021 Genworth Financial, Inc. All rights reserved. Effectively Reviewing the New URLA 0

  2. Slide 2: Objective

    Effective Loan Application Interviewing Objective – Basic Understanding of the New URLA which was mandatory March 1, 2021 – Reminders and Best Practices to taking a complete loan application and reviewing supporting documentation Effectively Reviewing the New URLA 1

  3. Slide 3: Uniform Residential Loan Application (URLA) Timeline

    Uniform Residential Loan Application (URLA) Timeline Mandatory March 1, 2021 Effectively Reviewing the New URLA 2

  4. Slide 4: Fannie Mae's URLA Page

    Fannie Mae’s URLA Page https://singlefamily.fanniemae.com/delivering/uniform-mortgage-data-program/uniform-residential-loan- application Effectively Reviewing the New URLA 3

  5. Slide 5: Freddie Mac's URLA Page

    Freddie Mac’s URLA Page http://www.freddiemac.com/singlefamily/sell/ulad.html Effectively Reviewing the New URLA 4

  6. Slide 6: Fannie Mae-Release Notes

    Fannie Mae-Release Notes https://singlefamily.fanniemae.com/media/24521/display Effectively Reviewing the New URLA 5

  7. Slide 7: Freddie Mac

    Freddie Mac http://www.freddiemac.com/learn/lo/tutorials/enhanced-lpa-feedback- cert/content/index.html#/lessons/g-ZrZ_83fQmJynV2VzTOtIJQR_TMas1C Effectively Reviewing the New URLA 6

  8. Slide 8: Effectively Reviewing the New URLA

    Effectively Reviewing the New URLA • 7

  9. Slide 9: Same Look and Feel

    Same Look and Feel Effectively Reviewing the New URLA • 8

  10. Slide 10: URLA page counts

    9 pages 4 pages 2 pages 1 page 1 page https://www.fanniemae.com/singlefamily/uniform-residential-loan-application Effectively Reviewing the New URLA 9

  11. Slide 11: Questions to Ask From the Beginning

    Questions to Ask From the Beginning Pre-Loan Application Questions – Did you freeze your Credit? – Credit Score – Mortgage Model vs Consumer Model – Serious derogatory events - Waiting Period - Re-established credit, we will talk about – Do you have an existing mortgage? Fannie Mae and Freddie Mac w

  12. Slide 12: Credit Freeze FAQ's

    Credit Freeze FAQ’s https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs Effectively Reviewing the New URLA 11

  13. Slide 13: Credit Freeze

    Credit Freeze If consumers ask for a freeze online or by phone, the credit reporting agency must have the freeze in place within one business day. And when consumers want to lift the freeze, the credit reporting agencies have to make that happen within one hour. (If consumers make the request by mai

  14. Slide 14: New

    *New Previously in liability section and easily missed * * Reg B * Prohibits asking for additional info Loan detail has been moved onto the new URLA throughout the forms - Loan amount, interest rate, loan type… Effectively Reviewing the New URLA • 14

  15. Slide 15: Marital Status

    Marital Status Civil Union is a legally recognized union of a same-sex couple, with rights similar to those of marriage. Domestic Partnership is a legal or personal relationship between two individuals who live together and share a common domestic life but are neither joined by marriage nor a civil

  16. Slide 16: Requesting The Credit Report

    Requesting The Credit Report Make Sure When You Order Any Type of Credit Report You: – Get the complete legal name of the borrower – Use the correct spelling of both the first and last name – Identify any alternate names the borrower may use – Confirm whether the borrower uses any generation suffix

  17. Slide 17: New

    *New Previously in the Declarations section Loan detail has been moved onto the new URLA throughout the forms - Loan amount, interest rate, loan type… Effectively Reviewing the New URLA • 17

  18. Slide 18: Non-U.S. Citizen Borrower Eligibility

    Non–U.S. Citizen Borrower Eligibility Effectively Reviewing the New URLA 18

  19. Slide 19: Fannie Mae

    Fannie Mae https://www.fanniemae.com/content/fact_sheet/non-citizen-borrower-eligibility.pdf Effectively Reviewing the New URLA 19

  20. Slide 20: No Primary Housing Expense

    *NEW * No Primary Housing Expense – Caution on loans with no traditional credit: To be able to deliver a loan with no traditional credit following the AUS, the recommendation must be an Approve/Eligible or Accept/Eligible recommendation AND the borrower must have a housing reference for at least 12

  21. Slide 21: Employment/Income

    Employment/Income *New * * * Enter the Employer’s main number. Do NOT list the borrower’s personal work phone number that was collected in Section 1a. Spell out the full, complete business name and address. ‫‏‬ – Does the borrower work from home and has a corporate office somewhere else? • Use conve

  22. Slide 22: Employment/Income

    Employment/Income Employed Borrowers- Ask Questions: – Have they been furloughed or laid off anytime in 2020 or this year? – Have they had a reduction in hours or pay in 2020 or this year? – Has any OT, bonus or commission been reduced or discontinued – Is the borrower self-employed? What is the nat

  23. Slide 23: Employment/Income

    Employment/Income Ask Questions to Determine if You Will Need To ObtainTax Returns: – Does your borrower own 25% or more of a business? Work for a relative? – Realtors, Loan Originators, Consultants, Contractors, etc. tax returns are typically required – Are you planning on using: • Interest or Divi

  24. Slide 24: Employment/Income

    Employment/Income *New On job full two years? If not, this section will be completed. Any gaps? Get an explanation. Any pay change? Effectively Reviewing the New URLA • 24

  25. Slide 25: Employment/Income

    Employment/Income *New-applicants can browse for income type * Income From Other Sources - Reminders: – Income must be broken down by specific type – “Other” is a last resort in income identification – Income trends must be stable or increasing and likely to continue for you to use as a qualifying s

  26. Slide 26: Capacity

    Capacity Steady, Stable, Likely to Continue – Two Year History – Guideline exceptions for some income types – Examples: Alimony, Survivor Benefits, Retirement • Three Year Continuance from application date Documentation – Check guidelines for minimum documentation requirement – Seek additional docum

  27. Slide 27: Documentation Matrix – Freddie Mac

    Documentation Matrix – Freddie Mac – Documentation Matrix- March 2021 – Assists with processing and documenting loan files – Be mindful of Product Overlays https://sf.freddiemac.com/content/_assets/resources/pdf/update/docmatrix.pdf Effectively Reviewing the New URLA 27

  28. Slide 28: Capacity

    Capacity Examine Paystubs Carefully – Clear explanations for withholding items • Possible undisclosed debt – Consistent information • Address • Social Security number – Last four digits – Year to date income • Showing on paystub • Consistent with historical income (base and or prior year’s earnings)

  29. Slide 29: Capacity

    Capacity Show Your Income Calculation Work – Agencies/Investors require calculations – Self-Employed Borrowers • Written analysis • Available worksheets (Updated for 2020) – Fannie Mae Cash Flow Analysis (Form 1084) – Freddie Mac Income Analysis (Form 91) – Schedule Analysis Method – Fannie Mae Comp

  30. Slide 30: Assets and Liabilities

    Assets and Liabilities *New * Do not enter gift funds in Section 2. Gifts are entered in Section 4. List Assets ‫‏‬ – Breakdown each asset by type – Ask applicant which account or accounts or “source” of funds will be used for the transaction and notepad or use a cover letter – DO you know what is c

  31. Slide 31: Other Assets and Credits Section If Applicable

    Other Assets and Credits Section If Applicable Other Assets - These asset types are the less common – Verify acceptability of the assets type and check to see if any program restrictions apply Effectively Reviewing the New URLA 31

  32. Slide 32: Asset Documentation

    Asset Documentation Review the URLA – Review total assets listed on URLA with total funds to be verified on AUS results – Do you have enough funds verified? – If not, contact borrower for source of additional funds. Where will they come from…gift? Effectively Reviewing the New URLA 32

  33. Slide 33: Assets and Reserves

    Assets and Reserves If reserves are required, document that the borrower has sufficient reserves from acceptable sources. – Reserves are dependent on: • Risk of the loan file and how many properties the borrower owns • Property and occupancy type • Product and underwriting type Always verify your ap

  34. Slide 34: Assets: Large Deposits Fannie Mae

    Assets Large Deposits Fannie Mae – A large deposit is any single deposit that is 50% or more of the total qualifying income being used to qualify • Source any account opened in most recent 90 days if using VODs Fannie Mae Single Family Selling Guide § B3-4.2-02, Depository Accounts (12/06/2016) Depo

  35. Slide 35: Assets: Large Deposits Freddie Mac

    Assets Large Deposits Freddie Mac – A large deposit is any deposit that is 50% or more of the total qualifying income being used to qualify • Source any account opened in most recent 90 days if using VODs New Freddie Mac Seller/Servicer Guide § 5103.1 and 5501 Required funds https://sf.freddiemac.co

  36. Slide 36: Assets: Earnest Money

    Assets Earnest Money – Documentation • From eligible source (account listed on URLA?) • Correct documentation per guidelines – Is it a gift? – Make sure funds are not counted twice • Understand how to data enter your earnest money with the new URLA when necessary Effectively Reviewing the New URLA 3

  37. Slide 37: Assets: Borrower's Own Funds

    Assets Borrower’s Own Funds ‫‏‬ – Fannie Mae 1. If the borrower receives a gift from a relative or domestic partner who has lived with the borrower for the last 12 months, or from a fiancé or fiancée, the gift is considered the borrower’s own funds and may be used to satisfy the minimum borrower con

  38. Slide 38: Assets: Borrower's Own Funds

    Assets Borrower’s Own Funds – Freddie Mac • No requirement for >80% LTV loans where: – Primary residence and – Gift or gift of equity received from eligible donor used as source of funds or – Employer Assisted Homeownership (EAH) Benefit is used as source of funds Effectively Reviewing the New URLA

  39. Slide 39: Asset Documentation Requirements

    Asset Documentation Requirements When Reviewing Bank Statements, Look for the Following: – Proof the bank statement is the borrower’s (name, address consistent with 1003) – Verify statement includes an account number (it can be truncated) – Did the applicant provide the most recent one or two-months

  40. Slide 40: Assets - IRA or Retirement Funds

    Assets - IRA or Retirement Funds Look For Indication the Account is an IRA or Retirement Account - Borrowers Do Not Always Tell You – Investment accounts can be retirement accounts, so carefully review for evidence of the account type – If less than 100% vested, you can use only the vested portion –

  41. Slide 41: Assets and Liabilities: Gifts

    Assets and Liabilities *New Do not enter gift funds in Section 2. Gifts are entered in Section 4. * Gifts must be evidenced by a letter signed by the donor, called a gift ‫‏‬ letter. The gift letter must: – specify the dollar amount of the gift; – specify the date the funds were transferred; – inclu

  42. Slide 42: Liabilities

    Liabilities *New * Real Estate liabilities are NOT entered in Section 2 they will be entered in Section 3. Liability Section Tips: ‫‏‬ – Not all liabilities appear on a credit report – Installment debts with 10 or fewer remaining payments: • Typically not included in debt ratio, but should be listed

  43. Slide 43: Liabilities

    Liabilities Excluding Debts – Contingent Liabilities or Not – Fannie Mae • Allows for any type debt (revolving, leases, student loans) – Must document 12-month payment history, with no delinquencies – Evidence payments made by someone other than borrower(s) – Freddie Mac same as above. – To exclude

  44. Slide 44: Real Estate Owned (REO) Section

    Real Estate Owned (REO) Section Mortgages Previously listed in liability section *New * * * * * All Data Fields Should be Correctly Completed; Ask A Few Questions ‫‏‬ – Is there an existing HELOC with no balance to be released or re-subordinated or will there be secondary financing? It takes time to

  45. Slide 45: Real Estate Owned (REO) Section

    Real Estate Owned (REO) Section A Mortgage Trade Line Needs Additional Caution Taken When Reviewing*. The payment on the report typically represents the payment based on repaying the note. It does not always include escrows of taxes and insurances that the mortgage servicer may be collecting. – Veri

  46. Slide 46: Fannie Mae LL-2021-03

    Fannie Mae LL-2021-03 Effective June 2, 2020 And Remains Effective Until Further Notice In LL 2021-03 Effectively Reviewing the New URLA 46

  47. Slide 47: Bulletin 2020-17

    Bulletin 2020-17 TEMPORARY PURCHASE AND REFINANCE ELIGIBILITY REQUIREMENTS FOR BORROWERS WITH EXISTING MORTGAGES These temporary requirements are effective for Mortgages with Application Received on and after June 2, 2020 and until further notice. It is encouraged to implement these requirements to

  48. Slide 48: Loan and Property Information

    Loan and Property Information *New * * * Previously the first section of the application All Data Fields Should be Correctly Completed ‫‏‬ – Show correct USPS address; Legal address should be listed on continuation page of 1003 – Refinance: Does address match up to W-2/bank statement mailing address

  49. Slide 49: Loan and Property Information

    Loan and Property Information *New * * * Effectively Reviewing the New URLA • 49

  50. Slide 50: Declarations

    Declarations *New * * * * Other Common Issues: ‫‏‬ – Be sure to go through the declarations carefully with your borrowers – Are they buying multiple properties at the same time? – Are they taking out another loan that is not disclosed? Or applying for new credit that is not disclosed? Yes answers wi

  51. Slide 51: Declarations

    Declarations *New * * * Other Common Issues: ‫‏‬ – Remember guidelines concerning previous bankruptcy and/or foreclosure requires waiting periods and re-establishment of credit • Additional documentation will be required to verify the event • Each Lender, Investor and MI Company may have rules that

  52. Slide 52: Acknowledgements and Agreements

    Acknowledgements and Agreements *New * Disclosure of the use of appraisal and use of electronic records and signatures Reporting of late payments to credit reporting agencies Use and sharing of a borrower’s personal information disclosed on the URLA Effectively Reviewing the New URLA 52

  53. Slide 53: Military Service

    *NEW * Military Service – The length of service or service commitment, duty status and character of service determine the eligibility for specific home loan benefits. Effectively Reviewing the New URLA • 53

  54. Slide 54: Military Service

    Military Service https://www.benefits.va.gov/homeloans/ Effectively Reviewing the New URLA 54

  55. Slide 55: Demographic Information Addendum

    Demographic Information Addendum *New * * * * Effectively Reviewing the New URLA 55

  56. Slide 56: Loan Originator Information

    Loan Originator Information *New * * * Effectively Reviewing the New URLA • 56

  57. Slide 57: Continuation Sheet

    Continuation Sheet Effectively Reviewing the New URLA 57

  58. Slide 58: URLA - Additional Borrower

    URLA - Additional Borrower New If the borrowers have separate Form financial information, a unique URLA. Note: Joint assets, liabilities, and real estate should be listed on only one application and not duplicated on more than one application. Effectively Reviewing the New URLA • 58

  59. Slide 59: Lender Loan Information

    Lender Loan Information New Form The Lender Loan Information now has some of the loan information fields Effectively Reviewing the New URLA • 59

  60. Slide 60: Lender Loan Information

    Lender Loan Information *New * * * * * All data fields should be correctly completed ‫‏‬ – Refinance: How long have they owned property? – Is there an existing HELOC with no balance to be released or re-subordinated? – Remember to ask on a refi if the property is currently offered or has been listed

  61. Slide 61: Community Property States

    Community Property States Community Property Refers to Joint Ownership of Property Where Multiple People, Such as a Married Couple, Can Simultaneously Own a Single Piece of Property. Here is a list of the Community Property states which recognize this property regime: – Arizona – California – Idaho

  62. Slide 62: Lender Loan Information

    Lender Loan Information *New * * * ** * Tenancy in Common is different than Joint Tenancy, because the transfer of the property to a beneficiary in the event of an owner's death, is different. In a Joint Tenancy agreement, the title of the property is passed to the surviving owner, while in a Tenanc

  63. Slide 63: Lender Loan Information

    Lender Loan Information *New * * * Confirm Qualifying Rate vs. Note Rate on Adjustable Rate Programs Effectively Reviewing the New URLA • 63

  64. Slide 64: Lender Loan Information - DOT

    Lender Loan Information - DOT *New * * Sub-totaled * Effectively Reviewing the New URLA 64

  65. Slide 65: Unmarried Addendum

    Unmarried Addendum New Form Effectively Reviewing the New URLA • 65

  66. Slide 66: Updates

    Updates https://singlefamily.fanniemae.com/delivering/uniform-mortgage-data-program/uniform-residential-loan-application Effectively Reviewing the New URLA 66

  67. Slide 67: FAQ's

    FAQ’s https://singlefamily.fanniemae.com/learning-center/delivering/faqs-uniform-residential-loan-application-uniform-loan- application-dataset Effectively Reviewing the New URLA 67

  68. Slide 68: Instructions

    Instructions New Form Written for the consumer Effectively Reviewing the New URLA • 68

  69. Slide 69: Genworth Underwriting Guidelines

    Genworth Underwriting Guidelines Effectively Reviewing the New URLA 69

  70. Slide 70: Genworth Rate Express

    Genworth Rate Express® Effectively Reviewing the New URLA 70

  71. Slide 71: Training Tools and Information

    Training Tools and Information Effectively Reviewing the New URLA 71

  72. Slide 72: Training Tools and Information

    Training Tools and Information Effectively Reviewing the New URLA 72

  73. Slide 73: Additional MI Site Information

    Additional MI Site Information 73 Effectively Reviewing the New URLA

  74. Slide 74: Your Genworth Resources

    Your Genworth Resources ➢ ActionCenter®: 800 444.5664 ➢ Your Local Genworth Regional Underwriter ➢ Your Genworth Sales Representative Effectively Reviewing the New URLA 74

  75. Slide 75: Legal Disclaimer

    Legal Disclaimer Genworth Mortgage Insurance is happy to provide you with these training materials. While we strive for ‫‏‬ accuracy, we also know that any discussion of laws and their application to particular facts is subject to individual interpretation, change, and other uncertainties. Our train

Genworth Financial — Investor Presentation (March 2021) on 6ix